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Mercure Plaza Biel

4.0 star property
4-star hotel perfect for exploring Biel

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Photo gallery for Mercure Plaza Biel

Miscellaneous
Miscellaneous
2 bars/lounges
Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Neumarktstrasse 40, Biel, BE, 2502
  • Place, City Park
    â€Ș5 min walk‬
  • Place, Omega Museum
    â€Ș14 min walk‬
  • Place, Lake Biel
    â€Ș16 min walk‬
  • Airport, Bern (BRN-Belp)
    â€Ș53 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio

Studio | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Bathtub

Classic Room, 2 Twin Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Bathtub

Classic Room, 1 Twin Bed, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Biel

City center stay.Your stay at this Biel hotel places you within a 10-minute walk of City Park and Swiss Reformed City Church. Also, Neues Museum Biel is within half a mile (1 km) and LaserGame Biel/Bienne is within 2 miles (3 km).

What's nearby

  • Swiss Reformed City Church - 5 min walk - 0.3 miles
  • City Park - 5 min walk - 0.3 miles
  • LaserGame Biel/Bienne - 12 min walk - 0.7 miles
  • Omega Museum - 14 min walk - 0.8 miles
  • Lake Biel - 16 min walk - 0.9 miles

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 50 min drive

Restaurants

  • â€ȘGarage Bar-Pub - ‬1 min walk
  • â€ȘCoop Restaurant - ‬3 min walk
  • â€Șici c'est le vin - ‬5 min walk
  • â€ȘDan'ton-Ku Tiki Bar - ‬4 min walk
  • â€ȘChines - ‬3 min walk

About this property

Mercure Plaza Biel

4-star hotel perfect for exploring Biel
Mercure Plaza Biel offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Plaza Biel. For a fee, parking is available.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • 1701 sq ft of conference space
  • 158 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Water dispenser
  • Coffee shop
  • Dining venue
Mercure Plaza Biel offers 100 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Building design
GLANDON Rooms Elite
Biel
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 351 reviews
$161 nightly
The price is $167
Jun 14 - Jun 15
Total with taxes and fees
GLANDON Rooms Elite

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
  • Self parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

How close is Mercure Plaza Biel to the airport?

Mercure Plaza Biel is 33.7 mi (50-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Plaza Biel?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Plaza Biel on Jul 5, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Plaza Biel have an airport shuttle?

Airport shuttle services are not available at Mercure Plaza Biel.

Does Mercure Plaza Biel offer free breakfast?

Free breakfast isn’t provided at Mercure Plaza Biel, but buffet breakfast is offered for a fee of CHF 25.00 for adults and CHF 25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Mercure Plaza Biel?

No, there is no casino at this hotel.

What time is check-in at Mercure Plaza Biel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in costs CHF 30.00 (subject to availability).

Is there free parking at Mercure Plaza Biel?

Free parking is not available at this hotel. Self parking is available for CHF 19.00 per night.

Does Mercure Plaza Biel have a pool?

Mercure Plaza Biel does not have a pool.

Does Mercure Plaza Biel have a restaurant?

Mercure Plaza Biel is home to Restaurant Barrique, which features international cuisine.

Does Mercure Plaza Biel have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Mercure Plaza Biel to downtown Biel?

Mercure Plaza Biel is 0.2 mi away from Biel.

Mercure Plaza Biel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 507 reviews
Rating 8 - Good. 248 out of 507 reviews
Rating 6 - Okay. 61 out of 507 reviews
Rating 4 - Poor. 19 out of 507 reviews
Rating 2 - Terrible. 9 out of 507 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent breakfast buffet.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel
 What I was missing was softer pillow, beside the relatively hard pillows
 The price was definitely on the high side!!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

The location of this hotel was quite good, the bus stop was nearby. The room was very clean and all things were very comfortable. The breakfast was also nice.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and everything was well appointed. Very comfortable bed!!!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Patrick

Liked: Staff & service
It was rather old, could use a renovation. Breakfast was small.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service!
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified

10/10 Excellent

Corine

Liked: Cleanliness, amenities, property conditions & facilities
Personnel trĂšs accueillant et sympathiques
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toujours la

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bienne cÎté ville

HĂŽtel Ă  2 pas de la vieille ville et pas trop loin (une petite dizaine de min) Ă  pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, Ă©lĂ©gante. Le non-remplissage du gel douche Ă©tait toutefois Ă©tonnant pour un hĂŽtel de ce standing. Mention spĂ©ciale au buffet du pdj, trĂšs complet et quali.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruk dette hotellet hvis du skal til Biel !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er ogsÄ en bar og restaurant pÄ hotellet. Bare 3-4 minutter til gÄgatene i sentrum. Hotellet anbefales !
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d'habitude trés bon accueil disponibilité du personnel efficacité
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Marcelo Tessetore

Disliked: Room comfort

Hotel bem meia boca

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Comme d'habitude acueil trĂšs sympa efficace et rapide a l'Ă©coute du ckent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service+

HÎtel idéalement situé et excellent service. Je recommande le roomservice pour son copieux petit déjeuner et produits de qualité.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiptop wie schon die letzten Jahre

Gutes solides Hotel, super FrĂŒhstĂŒcksbuffet
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Rami

Liked: Staff & service
N
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Victor Faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne accueil

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marion

Liked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (HaarbĂŒschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.
Stayed 5 nights in Sep 2024