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Sheraton Grand Macao

4.5 star property
4.5-star luxury hotel near Cotai Arena, connected to a shopping center

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Photo gallery for Sheraton Grand Macao

Exterior
2 outdoor pools, cabanas (surcharge), pool umbrellas
Deluxe Suite, 1 King Bed, Smoking | Premium bedding, in-room safe, desk, blackout drapes
Restaurant
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Free airport shuttle
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
The Londoner Macao,Estrada do Istmo. s/n, Cotai
  • Popular LocationVenetian Macao Casino4 min walk
  • Popular LocationCotai Arena14 min walk
  • Popular LocationCotai Strip20 min walk
  • AirportMacau (MFM-Macau Intl.)11 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking

Club Room, 1 King Bed, Smoking | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, View

Deluxe Room, 2 Twin Beds, View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Smoking

Club Room, 2 Twin Beds, Smoking | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds, Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Tower

Family Suite, 2 Bedrooms, Tower | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Tower

  • 893 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 Bedroom

  • 1345 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Smoking

42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Smoking

  • 893 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • 893 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Ambassador)

Suite, 2 Bedrooms (Ambassador) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms (Ambassador)

  • 1786 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 Bedroom

  • 1345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Smoking

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed, Smoking

  • 1345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Double Bed

  • 2239 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

View from property
The Venetian Macao
Pool
Hot Tub
Spa
Parking included
4.5 out of 5, Wonderful, (1003)
The price is $340
per night
$392 total
includes taxes & fees
May 24 - May 25
The Venetian Macao

About the neighborhood

Cotai

In shopping district.Within 2 miles (3 km) of this Cotai hotel, you'll find Cotai Arena and The Grand Canal Shoppes. Cotai Strip is 0.9 mi (1.5 km) away.

What's nearby

  • The Londoner Macao Casino - 3 min walk
  • Venetian Macao Casino - 4 min walk
  • City of Dreams - 8 min walk
  • Cotai Arena - 14 min walk
  • Cotai Strip - 20 min walk

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • The Manor 雅舍 - 7 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 10 min walk
  • Starbucks - 20 min walk
  • Sedap Singapore - 17 min walk
  • 星巴克 - 20 min walk

About this property

Sheraton Grand Macao

4.5-star luxury hotel near Cotai Arena, connected to a shopping center
Sheraton Grand Macao offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 267827 square feet (24882 square meters) and includes a conference center. A children's pool, a terrace, and a vending machine are also featured at the luxury Sheraton Grand Macao. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Cotai hotel.

  • 4001 guestrooms or units
  • 41 levels
  • 2 buildings
  • 267827 sq ft of conference space
  • 24882 sq m of conference space
  • Built in 2012
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Sheraton Grand Macao offers 4001 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Korean, Portuguese

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 10:30 PM at scheduled times
  • Self parking on site (MOP 300 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: MOP 198 for adults and MOP 108 for children
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 2 2023 to September 30 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 400.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 198 for adults and MOP 108 for children
  • Self parking fee: MOP 300.00 per day
  • Rollaway bed fee: MOP 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
Guests age 13 and older will be considered adults.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Macao
Macao Sheraton
Sheraton Cotai Central
Sheraton Hotel Macao
Sheraton Hotel Macao Cotai Central
Sheraton Macao
Sheraton Macao Cotai Central
Sheraton Macao Cotai Central Hotel
Sheraton Macao Hotel
Sheraton Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Cotai Central
Sheraton Grand Macao Hotel Central
Sheraton Grand Macao Cotai Central
Sheraton Grand Macao Central
Sheraton Grand Macao Hotel
Sheraton Grand Macao Cotai
Sheraton Grand Macao Hotel Cotai
Sheraton Grand Macao Cotai Strip
Sheraton Grand Macao Hotel Cotai Central

Frequently asked questions

How close is Sheraton Grand Macao to the airport?

Sheraton Grand Macao is 3.8 mi (11-min drive) away from the Macau Intl. Airport (MFM) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Macao?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Macao on May 14, 2024 start from $84.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Macao have an airport shuttle?

Sheraton Grand Macao offers a free airport shuttle, available from 10 AM to 10:30 PM at scheduled times.

How close is Sheraton Grand Macao to the beach?

This hotel is 4 mi (13-min drive) from Hac Sa Beach and 13.5 mi (42-min drive) from Zhuhai Beach. Don't forget your sunscreen!

Does Sheraton Grand Macao offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Macao, but buffet breakfast is offered for a fee of MOP 198 for adults and MOP 108 for children.

Is there a casino at Sheraton Grand Macao?

No, there is no casino at this hotel, but The Londoner Macao Casino (3-min walk) and Venetian Macao Casino (4-min walk) are nearby.

What time is check-in at Sheraton Grand Macao?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grand Macao?

Free parking is not available at this hotel. Self parking is available for MOP 300.00 per day.

Does Sheraton Grand Macao have a pool?

Sheraton Grand Macao features 2 outdoor pools and a children's pool.

Does Sheraton Grand Macao have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Grand Macao have a spa?

This hotel has a spa, which features body wraps, detox wraps, and Swedish massages.

How close is Sheraton Grand Macao to downtown Cotai?

Sheraton Grand Macao is 0.2 mi away from Cotai.

Sheraton Grand Macao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1005 reviews" "
Rating 8 - Good. 335 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 52 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nenad

Stayed 3 nights in Feb 2024

8/10 Good

Hon Keung

Stayed 1 night in Feb 2024

8/10 Good

Tan Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is centrally located in Cotai and near major hotel like Londoner and shopping malls
Stayed 10 nights in Jan 2024

8/10 Good

Claudia Yee Mui

Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Central to location. Excellent staff check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is expensive
Stayed 3 nights in Jan 2024

10/10 Excellent

Petra

Stayed 2 nights in Jan 2024

10/10 Excellent

Roderick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean, good amenities and excellent location with shops and restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kok Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly and comfortable
Stayed 4 nights in Jan 2024

10/10 Excellent

Siddharth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, you must stay here if you want to be in the middle of hustle and bustle of Macau city. The rooms are spacious and have a great view. Please keep your membership handy as checkin can be busy during weekends.
Stayed 1 night in Jan 2024