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"The pool was not available because it hadn’t been cleaned " More

By a verified traveler on Mon 01 Mar 2021

Hotel Description

Hotel perfectly located for exploring London

City center stay

You'll find Fresenius Medical Care and CHI Saint Joseph Health - Saint Joseph London within 3 miles (5 km) of this hotel. Levi Jackson Wilderness Road State Park is within 6 miles (10 km) and London Dragway is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A business center, free WiFi in public areas, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and cable TV. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Aug 8 - Aug 9

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn London ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn London

Everyone (2) Couples (1) Family (1)
4 out of 5
The pool was not available because it hadn’t been cleaned

Posted by on Mar 1, 2021

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2 out of 5
We did not stay due to the quality of the room and the lobby. They were very kind about not charging us.

Posted by on Nov 8, 2019

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4 out of 5
The new management was updating the hotel with new paint and remodeling the breakfast area. Pool area is really nice.

Posted by on Sep 11, 2019

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3 out of 5

It seam a little run down but the folks was nice

The air conditioner cover was off once first interred the room carpet very old TV very old bath tube not to clean ,, they said it was a no smoking room but am sure it had been smoked in,, not very nice but food next morning was good over all want be staying there any time soon

Posted by , from ohio on Jul 27, 2015

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1 out of 5

DO NOT STAY HERE!!!

My first clue should have been when they made my reservation for the wrong night. The bedspread had holes burnt in it from cigarettes and was filthy even though it was suppose to be a non-smoking room. The room smelled strongly of cigarette smoke as well. The upholstery on the chair was dirty and torn and the door fell off the refrigerator. I am quite sure that the sheets and pillow cases had not been changed from the last guest and there were long, black hairs in the shower. Even you have to sleep in your car, stay away from this motel!!! I have contacted Quality Inn's corporate office and am waiting on a reply. This place should be closed!

Posted by , from London, KY on Jul 22, 2013

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2 out of 5

Dirty Room -- STAY AWAY!!

I stayed there for 1 hour & left. 3 of 4 wash cloths were stained, one with a full facial impression still on it. One pillow case was white, the others were a dingy grey. The bedspread was stained and dirty. I left and found much cleaner accommodations for an equal price. I made several attempts to contact the management to resolve this and get a refund, but they refused to return my calls. I finally complained to the corporate office which forced him to respond with a cursory letter offering 30% off my next stay there. I called again to talk to the manager and he would not return my call. I will not ever stay there again and caution you to avoid the place.

Posted by on Sep 8, 2010

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About the Quality Inn London

Location 400 Gop St, London, KY 40741

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn London offers its guests an indoor pool, an outdoor pool, and a spa tub. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available. Quality Inn London also features a picnic area, coffee/tea in a common area, and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this London hotel.

  • 60 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Blue Grass Airport (LEX) (128.5 km / 79.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn London offers 60 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Quality Inn
  • Quality Inn London
  • Quality London
  • Quality Inn London Hotel
  • Quality Inn London London
  • Quality Inn London Hotel London

You should know

  • Pool access available from 9 AM to 11 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.