2/10 Terrible
Patricia
Nov 3, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Patricia
Stayed 1 night in Oct 2017
Serena Suite Park Hotel
3.5 star property
Enjoy 2 hot tubs at this 3.5-star La Serena hotel
Choose dates to view prices
Photo gallery for Serena Suite Park Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
Explore the area
Ruta 5 Km 470, La Serena, 1700000
- Mall Plaza La SerenaPlace, Mall Plaza La Serena14 min walk
- Sea AvenuePlace, Sea Avenue4 min drive
- La Serena BeachPlace, La Serena Beach5 min drive
- La Serena (LSC-La Florida)Airport, La Serena (LSC-La Florida)10 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
- 1 Double Bed
View all photos for Superior Double Room
Superior Double Room
- Sleeps 4
- 2 Double Beds
View all photos for Exclusive Double Room
Exclusive Double Room
- Sleeps 2
- 1 King Bed
View all photos for Luxury Double Room
Luxury Double Room
- Sleeps 2
- 1 Double Bed
View all photos for Apartment
Apartment
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
About the neighborhood
La Serena
Close to the boardwalk/promenade.Within 2 miles (3 km) of this La Serena hotel, you'll find Mall Plaza La Serena and Observatorio Turístico Collowara. La Portada Stadium and Puerta del Mar Mall are also within 2 miles (3 km).
What's nearby
- Mall Plaza La Serena - 14 min walk - 0.8 miles
- Cuatro Esquinas Beach - 3 min drive - 1.5 miles
- Sea Avenue - 4 min drive - 1.3 miles
- Jardin del Corazon - 4 min drive - 1.5 miles
- La Serena Beach - 5 min drive - 1.1 miles
Getting around
- Coquimbo Station - 17 min drive
- La Serena (LSC-La Florida) - 7 min drive
Restaurants
- Starbucks - 12 min walk
- The Coffee House - 13 min walk
- Matías Café Restaurante - 13 min walk
- Punto Copec - 15 min walk
- Telepizza - 11 min walk
About this property
Serena Suite Park Hotel
Enjoy 2 hot tubs at this 3.5-star La Serena hotel
Serena Suite Park Hotel offers its guests 2 hot tubs, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.
Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Serena Suite Park Hotel. Free self parking is available.
- 38 guestrooms or units
- Meeting rooms
- Buffet breakfast (free)
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Wedding services available
- Terrace
- Garden
- Newspapers in lobby (free)
- Television in lobby
- Bellhop
- Bar or lounge
- Dining venue
Serena Suite Park Hotel offers 38 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
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Property amenities
Family friendly
- Crib (surcharge)
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Seasonal outdoor pool
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- 2 hot tubs
- Basketball
- Sauna
- Seasonal outdoor pool
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
Room amenities
Entertainment
- Flat-screen TV with cable channels
Bedroom
- Crib (surcharge)
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
Food and drink
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Phone
- Safe
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 8 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 18 per night.
- Cribs (infant beds) are available for USD 18 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 18 per night
- Rollaway bed fee: USD 18 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.
We should mention
- The seasonal pool will open in December and close in March.
- One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena
Frequently asked questions
How close is Serena Suite Park Hotel to the airport?
Serena Suite Park Hotel is 4.5 mi (7-min drive) away from the La Serena (LSC-La Florida) airport, the closest popular airport to the property.
Does Serena Suite Park Hotel have an airport shuttle?
Airport shuttle services are not available at Serena Suite Park Hotel.
How close is Serena Suite Park Hotel to the beach?
This hotel is 2.1 mi (7-min drive) from El Faro Beach and 2.9 mi (11-min drive) from La Serena Beach. Don't forget your sunscreen!
Does Serena Suite Park Hotel offer free breakfast?
Serena Suite Park Hotel offers free buffet breakfast every day from 7:30 AM to 10:30 AM.
Is there a casino at Serena Suite Park Hotel?
No, there is no casino at this hotel, but Coquimbo Casino (7-min drive) is nearby.
What time is check-in at Serena Suite Park Hotel?
Check-in begins at 3 PM. A fee applies for early check-in.
Is there free parking at Serena Suite Park Hotel?
This hotel offers free self parking.
Does Serena Suite Park Hotel have a pool?
Serena Suite Park Hotel features a seasonal outdoor pool.
Does Serena Suite Park Hotel have a restaurant?
Yes, there is a restaurant on site.
Does Serena Suite Park Hotel have a spa?
There are no spa services available at this hotel.
How close is Serena Suite Park Hotel to downtown La Serena?
Serena Suite Park Hotel is 1.3 mi away from La Serena.
Serena Suite Park Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
6.8/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
8/10 Good
virginia
Jan 28, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?
virginia
8/10 Good
arpad
Dec 1, 2016
Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadía.