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citizenM Copenhagen Radhuspladsen

4.0 star property
4-star hotel near Strøget

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Bar (on property)
View from room
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, Nyhavn
    ‪19 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Heart of Copenhagen.At this Copenhagen City Centre hotel, you'll be within a 5-minute walk of Strøget and Tivoli Gardens. Also, National Museum of Denmark is within half a mile (1 km) and Christiansborg Palace is within 2 miles (3 km).

What's nearby

  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles
  • Rosenborg Castle - 17 min walk - 1.0 mile
  • Nyhavn - 19 min walk - 1.0 mile

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪Jagger Copenhagen - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel near Strøget
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Nov 23 - Nov 24
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is DK38158945. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

How close is citizenM Copenhagen Radhuspladsen to the airport?

CitizenM Copenhagen Radhuspladsen is 7.4 mi (21-min drive) away from the Copenhagen Airport, Kastrup (CPH) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Nov 16, 2025 start from $123.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Copenhagen Radhuspladsen have an airport shuttle?

Airport shuttle services are not available at citizenM Copenhagen Radhuspladsen.

How close is citizenM Copenhagen Radhuspladsen to the beach?

This hotel is 10.5 mi (26-min drive) from Frederiksdal Fribad and 10.9 mi (35-min drive) from Bellevue Beach. Don't forget your sunscreen!

Does citizenM Copenhagen Radhuspladsen offer free breakfast?

Free breakfast isn’t provided at citizenM Copenhagen Radhuspladsen, but buffet breakfast is offered for a fee of DKK 199 per person. It's available every day from 6:00 AM to 11 AM.

Is there a casino at citizenM Copenhagen Radhuspladsen?

No, there is no casino at this hotel, but Casino Copenhagen (19-min walk) is nearby.

What time is check-in at citizenM Copenhagen Radhuspladsen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Copenhagen Radhuspladsen?

Free parking is not available at this hotel.

Does citizenM Copenhagen Radhuspladsen have a pool?

CitizenM Copenhagen Radhuspladsen does not have a pool.

Does citizenM Copenhagen Radhuspladsen have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Copenhagen Radhuspladsen have a spa?

There are no spa services available at this hotel.

How close is citizenM Copenhagen Radhuspladsen to downtown Copenhagen?

CitizenM Copenhagen Radhuspladsen is 0.4 mi away from Copenhagen.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 831 out of 1183 reviews
Rating 8 - Good. 261 out of 1183 reviews
Rating 6 - Okay. 52 out of 1183 reviews
Rating 4 - Poor. 18 out of 1183 reviews
Rating 2 - Terrible. 21 out of 1183 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

eytan

Stayed 4 nights in Aug 2025

6/10 Okay

BLAIR, Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel works well. Great common area in 7th floor. Staff really helpful, friendly and efficient. Check in check out very slick. Luggage storage lockers were really useful for us. Didn't like the room. Bathroom just bit too weird - just have a sink in the bathroom like normal. Control via ipad was painful especially the lights. Room was too narrow. Bed comfy etc but felt like a cruise ship small cabin.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dr. Chandler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super location. Though rooms are incredibly small
Stayed 3 nights in Aug 2025

10/10 Excellent

DAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

2/10 Terrible

ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Above expectations
Stayed 6 nights in Aug 2025

10/10 Excellent

sioned

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enthusiastic staff and great bar
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a very good location to see Copenhagen. Our only complaint is that the rooms are extremely small even by European standards
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly perfect!

Room was cosy, a little small but very comfortable. Very hi tech which took a while to master. We stayed 5 nights, first 2 nights wonderful - next 3 nights we were awaken by loud construction roofing noise at 6.30am. Not the hotels fault, but worth mentioning. All the staff were super friendly and helpful. A mini fridge in the room would be nice with tea and coffee facilities.The shower was fantastic! They do offer a water bottle service which we loved. Great location, close to the train station and the city heart. Would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

HARINDER

Liked: Cleanliness, amenities
Great hotel in the heart of Copenhagen
Stayed 5 nights in Aug 2025

6/10 Okay

William

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We had a great 2 night stay at Citizen M. The staff was welcoming and super helpful with restaurant recommendations. The location is perfect , within walking distance of many sites. We’ll be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Everything was walkable. Super breakfast. Lots of variety. Very friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location to access Copenhagen’s main attractions. The beds are comfortable and the pillows are excellent. The rooms are compact but everything you need is available. The smart technology is an added feature and the upper courtyard room was quiet. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kathy Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high-tech, minimalist hotel in a great location - right across from the parliament building, metro station, bus stops, restaurants, coffee shops, grocery stores, Tivoli, central railway station, the pedestrian shopping area, and many more. The rooms are not large, but they have enough space for everything. The only complaint is the mould in the shower stall. This is the first hotel I have come across that uses an iPad to control the lights, communication, curtains, and music in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this hotel. Central location with Metro close by. Hassle free app to check in and book a late check out.
View from my window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower, good bed and good location! We enjoy our stay :)
Stayed 1 night in Jul 2025

10/10 Excellent

Janice, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very efficient and location is excellent. It is located across the street from a metro stop and easy to get to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in the heart of Copenhagen!

Best staff of any placed we have ever stayed. The hotel calls the ambassadors and they truly are. Marie and Janniiiii help us choose restaurants and local attractions with great detail. They both spent a lot of time with us while being super friendly and informative.
Stayed 2 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as expected

Lovely and typical citizens M - small room, huge comfy bed, very nice breakfast. Friendly service. Happy to let me store my luggage for the day I checked out. Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 3 nights in Jul 2025