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citizenM Copenhagen Radhuspladsen

4.0 star property
4-star hotel near Strøget

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
Bar (on property)
View from room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Heart of Copenhagen.At this Copenhagen City Centre hotel, you'll be within a 5-minute walk of Strøget and Tivoli Gardens. Also, National Museum of Denmark is within half a mile (1 km) and Christiansborg Palace is within 2 miles (3 km).

What's nearby

  • City Hall Square - 1 min walk - 0.1 miles
  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • Christiansborg Palace - 7 min walk - 0.4 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪Jagger Copenhagen - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel near Strøget
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is DK38158945. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

How close is citizenM Copenhagen Radhuspladsen to the airport?

CitizenM Copenhagen Radhuspladsen is 7.4 mi (21-min drive) away from the Copenhagen Airport, Kastrup (CPH) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Jan 4, 2026 start from $103.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Copenhagen Radhuspladsen have an airport shuttle?

Airport shuttle services are not available at citizenM Copenhagen Radhuspladsen.

How close is citizenM Copenhagen Radhuspladsen to the beach?

This hotel is 1.5 mi (6-min drive) from Islands Brygge Harbour Baths and 6.8 mi (29-min drive) from Charlottenlund Beach Park. Don't forget your sunscreen!

Does citizenM Copenhagen Radhuspladsen offer free breakfast?

Free breakfast isn’t provided at citizenM Copenhagen Radhuspladsen, but buffet breakfast is offered for a fee of DKK 199 per person. It's available every day from 6:00 AM to 11 AM.

Is there a casino at citizenM Copenhagen Radhuspladsen?

No, there is no casino at this hotel, but Casino Copenhagen (19-min walk) is nearby.

What time is check-in at citizenM Copenhagen Radhuspladsen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Copenhagen Radhuspladsen?

Free parking is not available at this hotel.

Does citizenM Copenhagen Radhuspladsen have a pool?

CitizenM Copenhagen Radhuspladsen does not have a pool.

Does citizenM Copenhagen Radhuspladsen have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Copenhagen Radhuspladsen have a spa?

There are no spa services available at this hotel.

How close is citizenM Copenhagen Radhuspladsen to downtown Copenhagen?

CitizenM Copenhagen Radhuspladsen is 0.4 mi away from Copenhagen.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 860 out of 1227 reviews
Rating 8 - Good. 268 out of 1227 reviews
Rating 6 - Okay. 58 out of 1227 reviews
Rating 4 - Poor. 19 out of 1227 reviews
Rating 2 - Terrible. 22 out of 1227 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Liked: Staff & service, property conditions & facilities, room comfort
Really good location, clean and easy check in.
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were friendly, check in was easy. Didnt have breakfast but it looked nice. bed was comfy, nice and clean. our only issue was that the bed was closed in so could only access the bed from one side... if i needed the loo or to get out of ebd, i had to climb over my husband.
Stayed 3 nights in Sep 2025

10/10 Excellent

sobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins to central train station, metro stop two mins away and Tivoli food market two mins away. Excellent location, clean hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

John T

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.Walking distance to metro,train station,restaurants and cafes. The only real complaint is that there are only two English speaking tv stations, and they are the British SKY News, with local English news, and the Bloomberg business report.
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the rooms, beds are firm, control room with iPad. Quiet, good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic yet cozy — a place with personality

I am a vacation traveler that appreciates a nice room with all the luxuries. Initially we had booked an apartment rental through VRBO, which turned out to be a major dissappointment. The owners were MIA and we were unable to reach them. So we were forced to book our weekend stay at a hotel. There was a convention going on so that was no easy task. When we got confirmation at CitizenM we were relieved, but not expecting much. When we arrived we were greeted by a helpful, open staff. The rooms were oddly small, but quiet with modern lighting and a large comfortable bed. Sitting in the bar on the 7th floor was great, the view of the city and services were catchy, modern and full of personality. Since the location was so central we were able to experience the city with just a few steps. Special thanks to a kind, welcoming staff at all points.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black out curtains, comfortable bed, tech in room, full floor amenities area
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but very nice and tidy!

The staff was lovely and extremely helpful. Everything was super clean and organized. My only complaint was the size of the room, but evidently they were all just about 9 ft. wide😳. All the amenities were there, but it was extremely compact. Great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, just what I needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room and excellent breakfast. Coffee made to perfection
Stayed 4 nights in Sep 2025

6/10 Okay

Deborah, Allston

Liked: Cleanliness, staff & service
Our bed was a king bed turned so that one of us would have to climb atop the other to get in. On our final night, we re-made the bed so that we could both have our feet sticking out into the room but this would never do if I were any taller at all. I have never seen such a thing at any hotel and found it unacceptable.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Amazing all around. Will definitely stay again. Friendly staff and easy check in/out. Clean, functional utilitarian rooms.
Stayed 4 nights in Sep 2025

8/10 Good

Fatemeh

Stayed 2 nights in Sep 2025

8/10 Good

Karin Larson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to city hall and tivolli. Seems modern new and clean. What I didn’t like was the size of the room. It’s the length of a bed turned sideways. Difficult to get ready in the morning passing each other near the sink and shower toilet area. Felt safe cause you needed a room key for that floor to make the elevator work. Staff was super friendly and helpful
Stayed 7 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Shuangxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was too tiny to accommodate 2 people
Stayed 2 nights in Sep 2025

8/10 Good

XUANDAO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs. The room is too small
Stayed 4 nights in Sep 2025

10/10 Excellent

Anas, FRANKLIN PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SMART stay is remarkable! Control wide range of ambient colorful light in the bathroom, climate, TV, cool wakeup alarm progression, blinds and curtains. All that on that and more at your fingertips (iPad). Ironing clothes isn't a problem, dedicated room in each floor. 7th floor lounging area and bar, with outdoor elevated balcony view for a morning coffee and nightly moon seigt. Extremely friendly and helpful staff. Breakfast is really good in general, fresh fruits, the Danish "morgenbord". Secure your luggage in the "Luggage Room" is a great Plus when you have few hours to tour the city prior to a scheduled flight.
Stayed 5 nights in Aug 2025

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was interesting. We would check in ourselves using a tablet and get to choose our room location. I liked it. The staff were friendly. The hotel is close to everything. The rooms are clean but a little small. Overall, it is a very nice place to stay at
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities
Central, easy to use, comfortable, excellent service.
Stayed 2 nights in Sep 2025