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HOTEL EL DORADO

Property class: 3
3-star hotel with free WiFi, connected to a shopping center

Choose dates to view prices

Photo gallery for HOTEL EL DORADO

A modern building with a large glass facade, the name "HOTEL EL DORADO" prominently displayed at the ground level.
A lobby with a sofa, a coffee table with books, a statue, and a staircase.
A hotel room with a leather armchair, a small ottoman, a bedside table with a lamp, and a vase with flowers.
A spacious restaurant with wooden tables and chairs, a central chandelier, and a view of greenery outside.
A hotel room with a bed, a bedside lamp, a minibar, a bottle of champagne, and two glasses on a tray.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
Barros Arana, 348, Concepción, Bío Bío, 4070170
  • Place, Plaza de la Independencia
    ‪7 min walk‬
  • Place, Catedral de la Santisima Concepcion
    ‪8 min walk‬
  • Place, University of Concepcion
    ‪14 min walk‬
  • Airport, Concepcion (CCP-Carriel Sur)
    ‪12 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with three beds, each with white bedding and a brown throw blanket. There are wall-mounted lamps on either side of the beds.

Standard Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Studio Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

A hotel room with two beds, a large window with sheer curtains, bedside lamps, and a wall-mounted light fixture.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a desk, a chair, and a lamp.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a wooden bed, white bedding, a brown throw blanket, two wall sconces, a framed picture, and a wooden nightstand.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a nightstand, and a telephone.

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

A hotel room with two beds, a large window with sheer curtains, bedside lamps, and a wall-mounted light fixture.

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a large bed, a desk with a lamp, a chair, and a window with curtains.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Superior Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Concepción

Heart of Concepción.Your stay at this Concepción hotel places you within a 10-minute walk of Plaza de la Independencia and Catedral de la Santisima Concepcion. Also, Casa del Arte is within half a mile (1 km) and Parque Ecuador is within 2 miles (3 km).

What's nearby

  • Plaza de la Independencia - 7 min walk - 0.4 miles
  • Catedral de la Santisima Concepcion - 8 min walk - 0.5 miles
  • Parque Ecuador - 13 min walk - 0.7 miles
  • University of Concepcion - 14 min walk - 0.8 miles
  • Cerro Caracol - 15 min walk - 0.8 miles

Getting around

  • Concepción Station - 17 min walk
  • Concepcion (CCP-Carriel Sur) - 17 min drive

Restaurants

  • ‪Roggendorf - ‬3 min walk
  • ‪Cassis - ‬2 min walk
  • ‪Johnny Rockets - ‬4 min walk
  • ‪Mamut Restaurant - ‬2 min walk
  • ‪Hugo Restaurante - ‬2 min walk

About this property

HOTEL EL DORADO

3-star hotel with free WiFi, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2422 square feet (225 square meters) and includes a conference center. The business-friendly HOTEL EL DORADO also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 3-star Concepción hotel is smoke free.

  • 97 guestrooms or units
  • 2422 sq ft of conference space
  • 225 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
HOTEL EL DORADO offers 97 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 40-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations.

This Concepción hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL EL DORADO

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Property is also known as

HOTEL EL DORADO Aparthotel
HOTEL EL DORADO Concepción
HOTEL EL DORADO Aparthotel Concepción

Frequently asked questions

How close is HOTEL EL DORADO to the airport?

HOTEL EL DORADO is 5.4 mi (17-min drive) away from the Concepcion (CCP-Carriel Sur) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL EL DORADO?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at HOTEL EL DORADO on Oct 25, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL EL DORADO have an airport shuttle?

Airport shuttle services are not available at HOTEL EL DORADO.

How close is HOTEL EL DORADO to the beach?

This hotel is 11.6 mi (23-min drive) from Caleta Tumbes and 11.7 mi (23-min drive) from Caleta Tumbes. Don't forget your sunscreen!

Does HOTEL EL DORADO offer free breakfast?

HOTEL EL DORADO offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at HOTEL EL DORADO?

No, there is no casino at this hotel, but Casino Marina del Sol (8-min drive) is nearby.

What time is check-in at HOTEL EL DORADO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL EL DORADO?

This hotel offers free self parking.

Does HOTEL EL DORADO have a pool?

HOTEL EL DORADO does not have a pool.

Does HOTEL EL DORADO have a spa?

There are no spa services available at this hotel.

How close is HOTEL EL DORADO to downtown Concepción?

HOTEL EL DORADO is 0.4 mi away from Concepción.

HOTEL EL DORADO Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 77 reviews
Rating 8 - Good. 22 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice property, professional staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Outstanding customer service, friendly staff, nice, clean rooms in excellent condition (I’ve stayed 3 times in 3 different rooms), great breakfast, great restaurant, excellent location with everything you need right outside the door.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. Nice breakfast with broad variety of food.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was amazing! Rocio at the front desk was incredible and the waiters are as well. We had an amazing trip
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great. Best location near everything. Hotel is dated, but great service and best staff make it a great stay. We will return.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean. The staff was very friendly and helpful. Good location. Good WiFi connection. Good breakfast. Overall, a pleasant experience.
Stayed 8 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Breakfast was a bit underwhelming. Staff were friendly and courteous.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff. Very attentive.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Traditional hotel in the civic center of Concepción. 24 hours garage/courtyard parking. Friendly staff, clean hotel, while room with carpet. Old bed/soft mattress.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Best to stay in Downtown Concepcion. Compare to El Araucano this has a real parking lot. That's what make the difference.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
It's amazing!!!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
C
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Unique experience

This hotel was not what we expected. It is older and it shows. Still, the beds were comfortable. The rooms are very clean. The staff are great! We liked the food very much. We stayed only one night but it was memorable.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, amenities
Dirty, no air conditioner, too noisy second floor, horrible steet view. Of course is ok if you need to save money.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
We arrived before checkin and were allowed to get in our room, nice after a long flight. Parking was easy off the street and in a secure lot and the bellman helped us with our bags right away. At night a nearby restaurant was a great choice to walk to and there was a bank across the street to get a good exchange from US $ to pesos. The next night we ate at the hotel restaurant which was fine. Their breakfast each morning started our day’s adventures.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
Hotel El Dorado is a bit run down but honestly is a fine value for the money. Our beds were comfortable and the sheets clean. The breakfast was not great but had enough options for most. The hotel is on one of Concepcion’s central streets, but it wad not particularly lively during our weekend nights there. Oh, there is no air conditioning, but a window opens in each room, and that was good enough.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice people. The bed was very comfortable. The bathroom is setup pretty crazy. The radiator on the wall is right next to the toilet. I where are you could easily get burned on. Because the control valve is stripped off. Between the tub door, able to close the door. The radiator in the back is to fall off the wall control the heat on them also.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Communication

Terrible Wi-Fi connection, and customer service

Wi-Fi connection at my room was terrible, and when I communicated this to the front desk, they did not believe me, saying that nobody else has complained. I won’t recommend it!
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Boa hospedagem para períodos curtos. Equipe de funcionários excelente. Café da manhã razoável.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
La tina se subía, habían hongos en los marcos de las ventanas, siempre faltaba papel higiénico y tuve que bajar a pedir, me quede por 4 dias con 1 persona mas y obviamente lo acabamos
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un lugar muy buen ubicado, limpio, personal muy amable. A futuro sugiero poner doble vidrio en las piezas porque el ruido nocturno de los alrededores es increíble. Desayuno muy bueno. Voy por trabajo asi que los alrededores no me interesan mayormente.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, listing accuracy
Vieil hôtel, veille chambre, vieille télé, moquette au sol dans la chambre, pas d'électricité dans la chambre. Beaucoup de bruit ...parking gratuit
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Muita desorganização.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Pésima atención al cliente, maltrato y deficiencias en el servicio – Reserva Hotels.com A la Gerencia del Hotel El Dorado Concepción: Por la presente, presento un reclamo formal en contra de la recepcionista Rocío Guevara, por su comportamiento inaceptable, falta de ética profesional y altanería durante nuestra estancia iniciada el pasado 7 de febrero de 2026. Detalle de los hechos: Trato irrespetuoso y falta de soluciones: Al momento de nuestro arribo, la Sra. Guevara se comportó de forma hostil y prepotente. Ante nuestra demora por fuerza mayor (múltiples accidentes y congestión extrema en la ruta Santiago-Concepción), su respuesta fue recriminar de forma altanera que "no hubiéramos llamado", ignorando que la reserva ya se encontraba totalmente pagada. Cuestionamiento del canal de venta: La recepcionista cuestionó de manera impertinente por qué no reservamos directamente con el hotel, denostando el uso de la plataforma Hotels.com. Es inaceptable que un funcionario hostigue al cliente por utilizar canales oficiales de venta que el propio hotel pone a disposición para su oferta comercial. Asignación de habitación en represalia: Si bien finalmente se nos entregó habitación, se percibió una clara actitud de revancha. Se nos asignó una habitación en condiciones deplorables: de tamaño reducido, sin aire acondicionado, con una contaminación acústica insoportable proveniente de la recepción y con un flujo constante de agua, (ruido de cañerías/filtración) q impidió el descanso
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Allt var toppen.
Stayed 3 nights in Jan 2026