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Courtyard by Marriott Columbus

3-star property
3501 Courtyard Way, Columbus, GA 1-855-201-7819

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4.1 out of 5
Very good!
See all 15 Travelocity Reviews

"Loved this place. Low key, yet all the amenities! Staff was very friendly and eager to make everyone's stay as pleasant as possible. I will be bri ... " More

By a verified traveler on Mon 16 Jul 2018

Points Of Interest

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Hotel Description

3-star hotel near Columbus State University

Close to airport

Within a 15-minute walk of the hotel, you'll find Columbus State University and Peachtree Mall. Also, Heath Park is within 3 miles (5 km) and Columbus Civic Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, cable TV

The 139 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and coffee/tea makers. Hair dryers, safes, and phones are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Nov 11 - Nov 12

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Columbus ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Columbus

Everyone (10) Family (4)
4 out of 5
Beds were extremely comfortable. Shampoos and conditioners were high quality. Hotel was quiet. Coffee was good.

Posted by on Aug 24, 2019

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5 out of 5
Everything was great. I will definitely stay here again when I come to Columbus

Posted by on Jun 16, 2019

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4 out of 5
Liked the pool area very much. Would have liked the Starbucks coffee available earlier than 7:00 am

Posted by on Apr 27, 2019

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4 out of 5

Posted by on Mar 18, 2019

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5 out of 5

Posted by on Feb 16, 2019

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5 out of 5

Very Pleasant

Loved this place. Low key, yet all the amenities! Staff was very friendly and eager to make everyone's stay as pleasant as possible. I will be bringing my family back there in 4 weeks.

Posted by on Jul 16, 2018

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5 out of 5

Home away from home!

Pros: Everything! Best in the area.
Location: Best place to stay in the area and convenient to everything.
Very welcoming, great advice on where to dine, spacious and clean. The hotel is well located to area festivities and shopping.

Posted by on Mar 4, 2018

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1 out of 5

RESERVATION NOT HONORED UPON ARRIVAL

Pros: Since they didn't honor my reservation and really had no excuses to make about why it happened, I'll say there's nothing I liked about it.
Cons: HONORING RESERVATIONS PEOPLE MAKE WITH CREDIT CARDS, CONFIRMATION NUMBERS, ETC.
Location: It looked like a good location, with a mall nearby and restaurants, which is why I picked it months in advance.
I'm still stunned that my reservation through Travelocity was not honored when I arrived. In a town that was overrun by a local conference, which is why I made my reservation months in advance. I have never had this happen with Travelocity or any other hotel. The manager tried to move me to a Baymont hotel that was significantly lower rated online, and ended up having to find me another hotel in town. And that was only after I stood firm and refused to go to the substandard hotel I would never have stayed in (I read the reviews). The front desk staff at the hotel he finally found for me (Holiday Inn Express) was shocked that my reservation wasn't honored. He also said I would receive a large number of Mariott reward points for the inconvenience, and I have never gotten an email about that either. The whole experience took valuable time from that conference, caused me a great deal of stress, and I can't imagine how much worse it would have been if I hadn't gone at 3:30pm to check in but rather waited until the end of the conference that night, as I was tempted to do. This should NEVER, ever happen and there's no chance I would ever try to stay in this hotel again. I marked the room info as "okay" since I never saw my room. :(

Posted by , from Georgia on Feb 21, 2018

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3 out of 5

Not the best customer service

My experience began with a tough time confirming the reservation. The customer service person was rude and hung up on me because I didn't have my rewards number or credit card # to confirm the reservation. I was driving and did not have access. Then the reservation came with 2 complimentary breakfasts which the front desk person did not relay to the break fast area. I had to get out of a lengthy line and wait until they could verify. I had just confirmed upon check in in that breakfast was included. Bad experience. ..

Posted by , from Atlanta,GA on Feb 20, 2018

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4 out of 5

Marriott

Room wasn’t ready upon arrival Only few employees spoke when passing in the halls

Posted by , from a on Oct 9, 2017

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About the Courtyard by Marriott Columbus

Location 3501 Courtyard Way, Columbus, GA 31909

Property Features

Courtyard by Marriott Columbus offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly Courtyard by Marriott Columbus also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 3-star Columbus hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Columbus, GA (CSG-Columbus Metropolitan) (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Columbus offers 139 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.85 and USD 9 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Columbus Courtyard Marriott
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  • Courtyard By Marriott Columbus Downtown Hotel Columbus
  • Courtyard By Marriott Columbus Downtown Ohio
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.