81.0% Based on 2552 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

4-star hotel near Cologne Cathedral

Heart of Cologne

Within a 10-minute walk of this Innenstadt hotel, you'll find Cologne Cathedral and Alter Markt. Museum Ludwig and Musical Dome are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and free newspapers.

Comfy beds, WiFi

The 296 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. 24-hour room service, WiFi, and wired Internet are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$136 per night

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Guest Room with Cathedral Dom View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Cologne ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Cologne

Everyone (1)
5 out of 5
Perfect staff and service ! Good great dusidjndjdjxnxjdnneidnjxnx

Posted by on Mar 8, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hilton Cologne

Dear Guest, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Travelocity.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

5 out of 5

A very nice hotel

Our family really enjoyed out stay in this hotel. We loved all the hotel offered us - customer service, cleanliness, specious room, very good breakfast buffet. gym.

Posted by , from Germany on Mar 13, 2017

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Comment from Hotel Management

May 9, 2017 by Laura Bläsing

Dear Elli, Thank you so much for your great feedback and your kind words. We love to see that you enjoyed your stay with us that much and that you are sharing your comments with all other travelers worldwide. We are looking forward to welcome you back in our Hotel. Best regards, your Hilton Cologne Team

4 out of 5

Nice, read okay reviews so was happier when better than.

Pros: Quiet
Cons: No free Internet, couldn't figure shower head
The hotel was nice, as expected for Hilton chain. The room was pleasantly larger than expected after reading another review that said small European room. Room had two chairs, table, desk and large bed (firm European type) with plenty of space. Pleasant bathroom with towel warmer, glass cubes onto sleeping area illuminated when light was turned on. Only bad side, couldn't figure how to get warm/hot water out of shower headso had to settle for bath. Clean. Stick to free wi-fi in lobby. Used business center and five days later have a pending charge that says $68 for ten minutes of Internet -still not clear as to how much will be charge. Use free lobby wi-fi.

Posted by , from San Jose, CA, USA on Jan 3, 2013

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5 out of 5

Great location

Pros: Free breakfast
Great location. Right in the center of town. 1 block from the cathedral

Posted by on Oct 4, 2012

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5 out of 5

The hotel was LOVELY!!!

Pros: Close restaurants, Quiet
Cons: No free Internet
This is a beautiful hotel , very close to the main train station, on a sfae street, close to attractions, next door to a super cute bakery for breakfast, it's immaculate, it has A/C which is a plus!, great bar downstairs, great gym and sauna.....LOVED it!

Posted by , from Boca Raton, FL on Jul 14, 2012

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5 out of 5

Old hotel, but not showing its age.

I've stayed several times at the Cologne Hilton and find it very convenient for train travelers, being less than a 5 minute walk from the main station. I was surprised on this visit to find out from the staff that it is the oldest Hilton in Germany (and perhaps Europe). Nonetheless, it is fully modern and well-maintained. The only feature I didn't care for is that it caters to convention groups, not my favorite fellow hotel guests (plastic smiles, pretentiousness and overall loudness). Food and extras might seem high if you're not on an expense account. The staff was helpful and friendly.

Posted by , from Sacramento, CA, USA on Nov 15, 2011

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1 out of 5

Belongings stolen from inside my hotel room.

Pros: location
Cons: No free Internet, unhelpful and untrustworthy staff
While staying at the Hilton Cologne Hotel my iPhone and a 50 Euro bill were stolen from my closed luggage inside my locked hotel room. Hilton staff checked the room's key card log and verified that the only people that entered the room were authorized Hilton employees and me. The Hilton management staff smugly refused to do anything to acknowledge or resolve the theft. The cost of an iPhone hardly compares to the invasion of privacy I experienced and the knowledge that Hilton employees rummaged through my luggage. Should I have put my belongings in the safe? Of course. However, now I know that untrustworthy and unhelpful staff works here, and I will not return.

Posted by on Sep 10, 2011

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4 out of 5

great location

The location of the hotel is wonderful, 1 block away from the main train station. The only thing we did not like was that we satyed on the first floor, (lobby level) and there was alot of noise, we could hear people walking all night, especially high heels, other wise it was nice.

Posted by on May 8, 2007

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Property Features

Hilton Cologne offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Cologne. You'll have access to the health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cologne hotel.

  • 296 guestrooms or units
  • 7 levels
  • 296 buildings
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cologne (CGN-Cologne - Bonn) (15.5 km / 9.6 mi)
  • Train station: Cologne Central Station (0.3 km / 0.2 mi)
  • Metro station: Appellhofplatz Breite Strasse U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Cologne offers 296 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cologne hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hilton Cologne has a restaurant on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.00 per night.

Pets

  • Pets: EUR 40 per pet, per stay (maximum EUR 40 per stay)
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per day
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Fee for in-room wireless Internet: EUR 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 16.95 (rates may vary)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 40 per pet, per stay (maximum EUR 40 per stay)
  • Rollaway bed fee: EUR 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cologne Hilton
  • Hilton Cologne
  • Hilton Hotel Cologne
  • Cologne Hilton International
  • Hilton Cologne Hotel Cologne
  • Hilton International Cologne
  • Hilton Cologne Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.