See all properties

CityClass Hotel am Heumarkt

3.5 star property
3.5-star hotel near Museum Ludwig

Choose dates to view prices

Photo gallery for CityClass Hotel am Heumarkt

Meeting facility
Lobby sitting area
Reception
Hallway
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Place, Chocolate Museum
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪7 min walk‬
  • Place, LANXESS Arena
    ‪19 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

You may also like

Ad
Free daily buffet breakfast

Holiday Inn Express Köln-Troisdorf by IHG

Troisdorf
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 1,002 reviews
$69 nightly
The price is $73
Nov 2 - Nov 3
Total with taxes and fees
Holiday Inn Express Köln-Troisdorf by IHG

About the neighborhood

Cologne

Heart of Cologne.Within a 10-minute walk of this Old Town Cologne hotel, you'll find Cologne Philharmonic and Museum Ludwig. Chocolate Museum and Musical Dome are also within half a mile (1 km).

What's nearby

  • Chocolate Museum - 7 min walk - 0.4 miles
  • Cologne Cathedral - 7 min walk - 0.4 miles
  • Musical Dome - 9 min walk - 0.5 miles
  • Cologne Trade Fair Grounds - 18 min walk - 1.0 mile
  • LANXESS Arena - 19 min walk - 1.1 miles

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 10 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Augustiner Bräu - ‬1 min walk
  • ‪Die Ex Vertretung - ‬2 min walk
  • ‪Gilden im Zims - ‬2 min walk
  • ‪Ristorante Mama Leone - ‬1 min walk
  • ‪Brauhaus Zum Prinzen - ‬3 min walk

About this property

CityClass Hotel am Heumarkt

3.5-star hotel near Museum Ludwig
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel am Heumarkt.

This 3.5-star Cologne hotel is smoke free.

  • 53 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
CityClass Hotel am Heumarkt offers 53 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk
CityClass Hotel am Dom
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,017 reviews
$109 nightly
The price is $122
Nov 9 - Nov 10
Total with taxes and fees
CityClass Hotel am Dom

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

How close is CityClass Hotel am Heumarkt to the airport?

CityClass Hotel am Heumarkt is 8.9 mi (12-min drive) away from the Cologne - Bonn Airport (CGN) airport, the closest popular airport to the property.

Does CityClass Hotel am Heumarkt have an airport shuttle?

Airport shuttle services are not available at CityClass Hotel am Heumarkt.

How close is CityClass Hotel am Heumarkt to the beach?

This hotel is 10.3 mi (27-min drive) from Blackfoot Beach and 14.8 mi (25-min drive) from Badestelle Rotter See. Don't forget your sunscreen!

Does CityClass Hotel am Heumarkt offer free breakfast?

Free breakfast isn’t provided at CityClass Hotel am Heumarkt, but buffet breakfast is offered for a fee of EUR 18.90 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at CityClass Hotel am Heumarkt?

No, there is no casino at this hotel.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at CityClass Hotel am Heumarkt?

Free parking is not available at this hotel.

Does CityClass Hotel am Heumarkt have a pool?

CityClass Hotel am Heumarkt does not have a pool.

Does CityClass Hotel am Heumarkt have a restaurant?

Yes, there is a restaurant on site.

Does CityClass Hotel am Heumarkt have a spa?

There are no spa services available at this hotel.

How close is CityClass Hotel am Heumarkt to downtown Cologne?

CityClass Hotel am Heumarkt is 0.1 mi away from Cologne.

CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 577 reviews
Rating 8 - Good. 213 out of 577 reviews
Rating 6 - Okay. 58 out of 577 reviews
Rating 4 - Poor. 25 out of 577 reviews
Rating 2 - Terrible. 10 out of 577 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality building and decor, great location and very reasonable price. Recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Prasad

Stayed 1 night in Jul 2025

4/10 Poor

Dina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I rarely ever write bad reviews; however, in this case I feel that it is warranted. First the good points, the staff, specifically Kibert, Adda and Sara were all wonderful and if it were not for them , our stay would have been worse. So thank you to all of you for your excellent customer service. The hotel is walking distance to the Plaza which is full of restaurants and bustle. A short walking distance from the Rhine River This hotel is quaint and has a nice breakfast and rooms are cute. The bad staff, unfortunately, their beds are terrible, like sleeping on a bed when you were 15 years old. We switched rooms and the bed problem was worse! The air conditioning does not stay on especially at night and it gets really hot. The internet also turns off in the middle of the night so if you listen to music , birds, etc, that can pose a problem. In the shower you have shampoo, conditioner and body all in one so I was not able to untangle my as they did not have conditioner. Their T.V. Has no English channels except BBC. They did offers movies and their HDMI connection did not work. When I spoke the manager about all this, he was pretty non chalante about the whole thing! We were travelling to Cologne for a trade show for business and stayed 6 days and had no sleep for 6 stays. No compensation , no discounts no nothing for The hotel to compensate our terrible stay. Would I stay at CityClass Hotel again, Never!
Stayed 6 nights in Jun 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family quad room had 3 separate sleeping areas and a/c. It was close to everything. The room was clean and modern. It had a hot pot, tea, insta coffee, mugs, wine glasses, and a mini fridge.
Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great!
Stayed 3 nights in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and a great location.
Stayed 1 night in Jun 2025

6/10 Okay

LEONARD

Traveled with family
Liked: Staff & service
Hard to find.
Stayed 2 nights in Apr 2025

8/10 Good

Edith

Stayed 4 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we'd only note that the nighttime noise gets to be quite loud. There are a number of pubs close to the hotel, and partiers are often awake until 3 or 4am.
Stayed 2 nights in May 2025

10/10 Excellent

David W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was complicated
Stayed 1 night in Mar 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel with access to everything

I was traveling solo all around Germany and chose the CityClass Hotel based on its location. It's just steps from the Rhine riverfront with lots of nice restaurants and shops lining the boardwalk. It's easy to get to the Cologne Cathedral and many other attractions in Cologne. While my rooms was small (based on my selection), it was clean and quaint. The hotel faces a small courtyard and my window opened to it which was nice. I would highly recommend the CityClass Hotel am Heumarkt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden in the heart of old town Köln
Stayed 1 night in Mar 2025

8/10 Good

Luke

Stayed 2 nights in Mar 2025

10/10 Excellent

Kai-Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable but very small. Not really sufficient room for relaxing.
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

paolo, Milano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025