Santa Cruz Plaza

4.0 star property
4-star hotel with a spa, connected to the convention center

Choose dates to view prices

Photo gallery for Santa Cruz Plaza

Indoor pool, outdoor pool, sun loungers
Front of property - evening/night
Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Buffet
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665
  • Popular LocationMuseo de Colchagua3 min walk
  • Popular LocationLaura Hartwig Winery15 min walk
  • Popular LocationCasino Colchagua3 min drive

Room options

Suite

10/10 Exceptional
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

9.1/10 Wonderful
  • 286 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.1/10 Very Good
  • 286 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Double Bed

  • 560 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room Standard

  • Sleeps 3

Double Room Standard

  • Sleeps 3

Double Suite Junior

  • Sleeps 3

Double Suite

  • Sleeps 3

Similar properties

About the neighborhood

Santa Cruz

City center stay.With a stay at this Santa Cruz hotel, you'll be steps from Plaza de Armas and Museo de Colchagua. Laura Hartwig Winery and Casino Colchagua are also within 2 miles (3 km).

What's nearby

  • Museo de Colchagua - 3 min walk
  • Laura Hartwig Winery - 15 min walk
  • Casino Colchagua - 3 min drive
  • Colchagua Campo y Vino - 3 min drive
  • Lapostolle Clos Apalta Winery - 16 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 124 min drive

Restaurants

  • Paper's Bar - 5 min walk
  • Bar Chamán
  • Cafe de la Mane - 2 min walk
  • Katarkura Schop - 5 min walk
  • Time Coffee - 1 min walk

About this property

Santa Cruz Plaza

4-star hotel with a spa, connected to the convention center
Santa Cruz Plaza offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Santa Cruz Plaza. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Santa Cruz hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • 2 buildings
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Santa Cruz Plaza offers 116 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 62 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per pet, per night
  • Rollaway bed fee: CLP 62 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

How close is Santa Cruz Plaza to the airport?

Santa Cruz Plaza is 117.7 mi (124-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Santa Cruz Plaza?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on Jun 7, 2024 start from $105.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Santa Cruz Plaza have an airport shuttle?

Airport shuttle services are not available at Santa Cruz Plaza.

Does Santa Cruz Plaza offer free breakfast?

Santa Cruz Plaza does not offer free breakfast.

Is there a casino at Santa Cruz Plaza?

No, there is no casino at this hotel, but Casino Colchagua (3-min drive) is nearby.

What time is check-in at Santa Cruz Plaza?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Santa Cruz Plaza?

This hotel offers free self parking and valet parking.

Does Santa Cruz Plaza have a pool?

Santa Cruz Plaza features an indoor pool and an outdoor pool.

Does Santa Cruz Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Santa Cruz Plaza have a spa?

This hotel has a spa, which features facials, body scrubs, and body wraps.

How close is Santa Cruz Plaza to downtown Santa Cruz?

Santa Cruz Plaza is 0.1 mi away from Santa Cruz.

Santa Cruz Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 269 reviews" "
Rating 8 - Good. 79 out of 269 reviews" "
Rating 6 - Okay. 38 out of 269 reviews" "
Rating 4 - Poor. 9 out of 269 reviews" "
Rating 2 - Terrible. 5 out of 269 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the wine country
The Plaza is a gem in the wine country. It is old but well maintained. The architecture is interesting and features many items like bas relief sculpture and stained glass. We had a comfortable room facing an inner courtyard which was quiet. Outside rooms on the plaza might have a lot of traffic noise. The grounds are beautiful, with a small stream running through the property. The restaurant opens onto a pleasant, tree shaded outside courtyard by the outdoor pool. The is an indoor pool and spa but we did not visit. We had good lunch on the day we arrived. We went to breakfast each morning and found very mixed results, ranging from a great omelette bar on the weekend to weekday buffet that featured cold, hard bacon and lukewarm, mostly liquid scrambled eggs. The service was attentive and friendly, however. The concierge, Pablo, was fantastic. We had a great time chatting with him and getting laughs for our weak attempts at Spanish (we are English speakers, and found most of the staff could handle this well). He helped us plan excursions into the wine country, recommended great places to eat, and gave advice on the best way to drive to Vińa del Mar (our next stop). The hotel is next to a museum and a casino. We spent several hours enjoying the museum, but did not check out the casino. Maybe next time.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lincoyan

Stayed 2 nights in Jul 2023

2/10 Terrible

Ken Uchimura Moraga

Stayed 2 nights in Jul 2023

8/10 Good

Ullrich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a very pleasant stay with very friendly staff and an excellent breakfast buffet. if you come by car on a busy weekend, you may have trouble in parking inside and will need valet parking to park the car at a secure outside facility from the same hotel. to get it next morning may take a while.
Stayed 3 nights in Jun 2023

10/10 Excellent

Marcelo

Stayed 2 nights in May 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of character. Good, friendly service. Great food. Direct access from hotel to Casino and Museum.
Stayed 2 nights in Feb 2023

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a fantastic museum al the property.
Stayed 2 nights in Feb 2023