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SureStay Plus Hotel by Best Western Post Falls

2.5-star property
3647 West 5th Avenue, Post Falls, ID 1-855-201-7819

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4.3 out of 5
Very good!
See all 7 Travelocity Reviews

"We like that it is close to our daughter’s place. Our rooms #241 & #243 were in need of some maintenance and replacements. Room #241 had a non-working ... " More

By a verified traveler on Tue 15 Dec 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Post Falls hotel

Near the airport

At this Post Falls hotel, you'll be within 3 miles (5 km) of Stateline Stadium and Speedway and 6 miles (10 km) of University Of Idaho Research Park. Hauser Lake and The Links Golf Course are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, MP3 docks

Boasting spring water baths, the 99 guestrooms also offer free WiFi and MP3 docks. LCD TVs come with cable channels, and other amenities include refrigerators and microwaves.

Suite, 1 King Bed with Sofa bed, Non Smoking, Mountain View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Post Falls ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Post Falls

Everyone (3) Family (5)
3 out of 5
We like that it is close to our daughter’s place. Our rooms #241 & #243 were in need of some maintenance and replacements. Room #241 had a non-working fridge and the fan on the heater was very noisy. Unfortunately, I lost the food I brought before finding out the fridge was broken. Room #243 had a wonky toilet that made noise every time you sat on it. The heater was either all hot or all cold. The temperature adjustment didn’t seem to matter.

Posted by , from Lake Stevens on Dec 15, 2020

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4 out of 5

Posted by on Sep 13, 2020

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5 out of 5
The virus restrictions on the breakfast menu were bland.

Posted by , from Yakima on Aug 17, 2020

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Comment from Hotel Management

Aug 19, 2020 by Amanda

Thank you for your kind review! We also look forward to resuming our hot breakfast menu.

4 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Aug 19, 2020 by Amanda

Thank you for your review!

5 out of 5
Very clean.. Very informative about the hotel and very professional staff.

Posted by , from Yakima, WA on Jul 13, 2020

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Comment from Hotel Management

Jul 21, 2020 by Amanda

Thank you for your kind review. We appreciate your feedback.

4 out of 5
Pool was fun. No shower curtain but they were quick to provide one when asked.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Mar 21, 2020 by Amanda

Thank you for your review. We are happy to hear that we were able to make things right for you and hope that we will see you again soon.

5 out of 5
It met all our standards of cleanliness and good breakfast they were kind and courteous

Posted by on Sep 24, 2019

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About the SureStay Plus Hotel by Best Western Post Falls

Location 3647 West 5th Avenue, Post Falls, ID 83854

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Post Falls also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Post Falls hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Spokane Intl. Airport (GEG) (45.4 km / 28.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Post Falls offers 99 accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

  • Spring water bath
  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SilverStone Inn Post Falls
  • SilverStone Post Falls
  • Fairbridge Inn Express Hotel Post Falls
  • SilverStone Inn
  • Surestay Plus By Post Falls
  • SureStay Plus Hotel by Best Western Post Falls Hotel
  • SureStay Plus Hotel by Best Western Post Falls Post Falls
  • SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.