Ruthin Castle Hotel

4.0 star property
Family-friendly boutique hotel with free WiFi

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Photo gallery for Ruthin Castle Hotel

Bar (on property)
Garden
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View in a map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Place, Ruthin Castle
    ‪6 min walk‬
  • Place, Clwydian Range And Dee Valley
    ‪4 min drive‬
  • Place, Moel Famau Country Park
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ruthin

In Ruthin .At this hotel, you'll be steps from Llangollen Motor Museum and within a 10-minute walk of Ruthin Castle. Clwydian Range And Dee Valley and Gower Area of Outstanding Natural Beauty are also within 3 miles (5 km).

What's nearby

  • Llangollen Motor Museum - 3 min walk - 0.2 miles
  • Ruthin Castle - 6 min walk - 0.4 miles
  • Clwydian Range And Dee Valley - 4 min drive - 2.1 miles
  • Moel Famau Country Park - 10 min drive - 4.1 miles
  • Loggerheads Country Park - 16 min drive - 7.4 miles

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪The Castle Hotel (Wetherspoon) - ‬3 min walk
  • ‪The Feathers Inn - ‬4 min walk
  • ‪The Library Bar at Ruthin Castle - ‬3 min walk
  • ‪Crown Hotel - ‬12 min drive
  • ‪The Raven Inn - ‬11 min drive

About this property

Ruthin Castle Hotel

Family-friendly boutique hotel with free WiFi
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

How close is Ruthin Castle Hotel to the airport?

Ruthin Castle Hotel is 19.8 mi (44-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does Ruthin Castle Hotel have an airport shuttle?

Airport shuttle services are not available at Ruthin Castle Hotel.

Does Ruthin Castle Hotel offer free breakfast?

Free breakfast isn’t provided at Ruthin Castle Hotel, but full breakfast is offered for a fee of GBP 17.00 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at Ruthin Castle Hotel?

No, there is no casino at this hotel.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ruthin Castle Hotel?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Ruthin Castle Hotel have a pool?

Ruthin Castle Hotel does not have a pool.

Does Ruthin Castle Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Ruthin Castle Hotel have a spa?

Pamper yourself with a day at Bazaar, where you can enjoy body treatments, massages, and aromatherapy.

How close is Ruthin Castle Hotel to downtown Ruthin?

Ruthin Castle Hotel is 0.1 mi away from Ruthin.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Margo

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Damien

Traveled with group
Liked: Staff & service
Windows in the room were rotten through and mouldy. The plug hole of the bath clearly hadn’t been cleaned in a while and I don’t think the room could have been decorated in 30 years. Although the hotel and grounds are beautiful the upkeep and cleanliness of the inside left a lot to be desired.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
A lovely stay, great location. Rooms just need a bit of tlc.
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort

Lavinia stop over

Stayed over so we could visit Lavinia the room was nice and the setting is really nice
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bal

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Summer

Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Me and my hushad an amazing weekend for our 1st anniversary, food was excellent location was fantastic. Hottub in the forrest was an experience, although the Sauna was a little too small, not much value for money we paid on the twilight package we picked. Next time we would just book the hottub. Peacocks roaming around the grounds feeding out of your hands was something else. I would highly recommend a stay at Ruthin Castle.
Stayed 2 nights in Jun 2025

8/10 Good

timothy

Stayed 2 nights in Jun 2025

8/10 Good

JANET

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed here before and like the grounds and location Dining room small and dark Bathroom fan did not work and bath taps leak
Beauty in the garden
Overlooking Ruthin from Offas Dyke trail in Clywdian hills
Up near Moel Famau AONB
Local Permanent Resident of Ruthin Castle Hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual a brilliant stay at the Castle. Rooms always clean, staff always friendly, hope to be back next month. Peacocks are amazing!
Peacocks do sort of fly!
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Most enjoyable stay as always
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is built into an old castle. You can walk around the ancient castle sections and there's information about the history which is all really interesting. Plenty of parking and lovely grounds. Nice restaurant and bar and spacious bedroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Another fantastic stay at the castle. Room warm and clean. Friendly staff. Hope to see you again next month!
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Friendly and helpful staff. Excellent food.Would love to re-visit .
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 2 nights in May 2025

8/10 Good

Jonathan

Traveled with partner
Disliked: Property conditions & facilities
It’s kind of 2 castles, the real one and the Victorian addition so a great mismash. Yes it needs more staff on the cleaning and maintenance side and another gardener who doesn’t just blow leaves around with a leaf blower but it also has some some wonderful views and a great place to just wander around to the cries of the peacocks. Our suite had recently been revamped so big roll top bath, loads of hot water and 2tv’s, one in each room. Fresh milk available from the bar and ok Wi-Fi. Dinner was good esp. my battered pork and oriental coleslaw. Breakfast not so great, only fruit to go with the yoghurt tinned grapefruit and prunes poor quality coffee and fatty bacon but for the price was OK. The real reason to stay is you can wander around the various nooks and crannies and on a sunny day that’s good enough. Bar and dining room both very dark and not so clean with dust n cobwebs everywhere. The town is just beyond the gatehouse so easy stroll to have a wander around Ruthin too. We had a DBnB deal midweek which was good and pleased we stayed, it could be more pleasant if cleaner and better maintained but then would probably cost 50% more so for us we’d accept it as it is but just be prepared for the dust n grubbiness and think well it is a castle (or 2)
The entrance
Great starters
Grounds
Stayed 1 night in May 2025