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Hotel Balam Puerto

Property class: 2
Enjoy the free WiFi at this Ciudad del Carmen hotel

Choose dates to view prices

Photo gallery for Hotel Balam Puerto

A hotel lobby with a large leopard mural on the wall, a reception desk, and several chairs.
A hotel room with two beds, each with white bedding and red throw blankets. There is a painting on the wall, a telephone, and a wall-mounted air conditioner.
A room with a wicker chair, a wooden table, and a potted plant.
A hotel hallway with a staircase, potted plants, and directional signs.
A hotel facade with a prominent sign, large windows, and a mesh security gate.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
Calle 47, Ciudad del Carmen, CAM, 24178
  • Place, Church of Our Lady of Fatima
    ‪7 min walk‬
  • Place, Plaza Zentralia Shopping Center
    ‪3 min drive‬
  • Place, Domo del Mar Convention Center
    ‪4 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with two beds, each with white bedding and orange accents, a nightstand with a lamp, a painting on the wall, and an air conditioning unit.

Comfort Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

A hotel room with two single beds, each with white bedding and orange accents, a small wooden nightstand with a lamp, and a beige curtain.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

A hotel room with two beds, each with an orange bedspread, white pillows, and a small bedside table with a lamp.

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About the neighborhood

Ciudad del Carmen

In Ciudad del Carmen .You'll be within half a mile (1 km) of Church of Our Lady of Fatima and 2 miles (3 km) of Resurgimiento Stadium with a stay here. Plaza Zentralia Shopping Center and Carmen XXI Convention Center are also within 2 miles (3 km).

What's nearby

  • Church of Our Lady of Fatima - 7 min walk - 0.4 miles
  • Resurgimiento Stadium - 15 min walk - 0.8 miles
  • Plaza Zentralia Shopping Center - 3 min drive - 1.2 miles
  • Domo del Mar Convention Center - 4 min drive - 2.1 miles
  • Carmen XXI Convention Center - 4 min drive - 1.6 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 6 min drive

Restaurants

  • ‪Churreria Martinez - ‬7 min walk
  • ‪Capiro's Pizzas - ‬6 min walk
  • ‪Hot Dogs "Chendo - ‬8 min walk
  • ‪Antojitos Nuevo Horizonte - ‬9 min walk
  • ‪La Peña Taurina - ‬7 min walk

About this property

Hotel Balam Puerto

Enjoy the free WiFi at this Ciudad del Carmen hotel
Hotel Balam Puerto offers its guests a terrace and a water dispenser. Public spaces have free WiFi. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Ciudad del Carmen hotel.

  • 12 guestrooms or units
  • Front desk (24 hours)
  • Terrace
  • Smoking in designated areas
  • Water dispenser
Hotel Balam Puerto offers 12 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hotel Balam Puerto Hotel
Hotel Balam Puerto Ciudad del Carmen
Hotel Balam Puerto Hotel Ciudad del Carmen

Frequently asked questions

How close is Hotel Balam Puerto to the airport?

Hotel Balam Puerto is 2.1 mi (6-min drive) away from the Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) airport, the closest popular airport to the property.

Does Hotel Balam Puerto have an airport shuttle?

Airport shuttle services are not available at Hotel Balam Puerto.

How close is Hotel Balam Puerto to the beach?

This hotel is 1.8 mi (7-min drive) from Norte Beach.

Does Hotel Balam Puerto offer free breakfast?

Hotel Balam Puerto does not offer free breakfast.

Is there a casino at Hotel Balam Puerto?

No, there is no casino at this hotel.

What time is check-in at Hotel Balam Puerto?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Balam Puerto?

Free parking is not available at this hotel.

Does Hotel Balam Puerto have a pool?

Hotel Balam Puerto does not have a pool.

Does Hotel Balam Puerto have a spa?

There are no spa services available at this hotel.

How close is Hotel Balam Puerto to downtown Ciudad del Carmen?

Hotel Balam Puerto is 1.1 mi away from Ciudad del Carmen.

Hotel Balam Puerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato, claro que volvería
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, las instalaciones prácticamente nuevas, el personal amable, lo único malo es que no tienen estacionamiento
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper atento y todo muy limpio.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le falta solucionar detalles

La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón,
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy bonitas y bien equipadas.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es nuevo, muy lindo y tranquilo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno oara un descanso tranquilo
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025