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Hipotels Barrosa Palace & SPA

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Photo gallery for Hipotels Barrosa Palace & SPA

A large outdoor swimming pool surrounded by palm trees and lounge chairs, with a view of the ocean.
A spacious lobby with a high ceiling, wooden beams, and a central seating area with sofas and chairs.
A modern hotel room with a large balcony, a flat-screen TV, a dining area, and a view of the sea.
A modern lounge area with a curved wooden structure, a sofa, an orange armchair, and a small table.
A hotel room with a large bed, wooden panel wall, and a balcony with a beach view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Urb. Novo Sancti Petri s/n, Chiclana de la Frontera, Cadiz, 11130
  • Place, Golf Novo Sancti Petri
    ‪5 min walk‬
  • Place, Centro Comercial Novocenter
    ‪7 min walk‬
  • Place, La Barrosa Beach
    ‪10 min walk‬
  • Airport, Jerez de La Frontera (XRY)
    ‪52 min drive‬

Room options

View all photos for Double Room Single Use, Balcony

A hotel room with a bed, a desk, a chair, a balcony with a view of the sea, and a ceiling fan.

Double Room Single Use, Balcony

  • Partial ocean view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Balcony (2 adults + 1 child)

A hotel room with a bed, a desk, a chair, a balcony with a view of the sea, and a ceiling fan.

Double Room, Balcony (2 adults + 1 child)

  • Partial sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony

A hotel room with a bed, a desk, a chair, a balcony with a view of the sea, and a ceiling fan.

Double Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Balcony

A hotel room with a bed, a desk, a chair, a balcony with a view of the sea, and a ceiling fan.

Triple Room, Balcony

  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite (Triple)

A hotel room with a bed, a sofa, a table, and a large window with a view of the beach.

Junior Studio Suite (Triple)

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite

A hotel room with a bed, a sofa, a table, and a large window with a view of the beach.

Junior Studio Suite

  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

A modern hotel room with a large bed, a desk, and a balcony with a view.

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (2 adults + 1 child)

A modern hotel room with a large bed, a desk, and a balcony with a view.

Double Room, Balcony, Sea View (2 adults + 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite, Private Pool

A swimming pool with clear water, surrounded by palm trees and a building with balconies.

Junior Studio Suite, Private Pool

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite, Private Pool (Triple)

A swimming pool with clear water, surrounded by palm trees and a multi-story building with balconies.

Junior Studio Suite, Private Pool (Triple)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Senior Suite, Terrace, Sea View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the outdoors.

Senior Suite, Terrace, Sea View

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Senior Suite, Terrace, Sea View (Triple)

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the outdoors.

Senior Suite, Terrace, Sea View (Triple)

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple Room, Balcony, Sea View

A modern hotel room with a large bed, a desk, and a balcony with a view.

Triple Room, Balcony, Sea View

  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite (2 Adults + 1 Child)

A modern hotel room with a large bed, a ceiling fan, a desk, and a view of the city.

Junior Studio Suite (2 Adults + 1 Child)

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Studio Suite, Private Pool (2 Adults + 1 Child)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table, a lamp, a mirror, and a framed picture on the wall.

Junior Studio Suite, Private Pool (2 Adults + 1 Child)

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Senior Suite, Terrace, Sea View (2 Adults + 1 Child)

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the outdoors.

Senior Suite, Terrace, Sea View (2 Adults + 1 Child)

  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE RUN OF HOUSE

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Chiclana de la Frontera

Beachside getaway.Within a 10-minute walk of the hotel, you'll find La Barrosa Beach and Golfo de Cádiz. Golf Novo Sancti Petri and Centro Comercial Novocenter are also within half a mile (1 km).

What's nearby

  • Golf Novo Sancti Petri - 5 min walk - 0.3 miles
  • Centro Comercial Novocenter - 7 min walk - 0.4 miles
  • La Barrosa Beach - 10 min walk - 0.6 miles
  • Royal Equestrian Center - 5 min drive - 2.3 miles
  • Playa de la Victoria - 33 min drive - 23.6 miles

Getting around

  • San Fernando-Bahía Sur Station - 31 min drive
  • Jerez de La Frontera (XRY) - 54 min drive

Restaurants

  • ‪Lobby Bar Iberostar Selection Andalucía Playa - ‬13 min walk
  • ‪Vavá Playa - ‬14 min walk
  • ‪Restaurante Zurga - ‬6 min drive
  • ‪La Mafia Se Sienta A La Mesa - ‬5 min drive
  • ‪Venta El Pino - ‬5 min drive

About this property

Hipotels Barrosa Palace & SPA

5-star beachfront hotel near La Barrosa Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hipotels Barrosa Palace & SPA like an outdoor pool and an indoor pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts, and a health club. For a fee, parking is available.

This 5-star Chiclana de la Frontera hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2000
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hipotels Barrosa Palace & SPA offers 186 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Chiclana de la Frontera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 18 years old are not allowed in the spa.

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4.6 out of 5, Wonderful, 188 reviews
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The price is $352
Sep 13 - Sep 14
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 300 m
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Optional golf privileges
  • Outdoor pool
  • Piano
  • Playground
  • Private wine tours
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and March 21.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 4.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 18 per day
  • In-room safe fee: EUR 5 per day
  • Crib (infant bed) fee: EUR 4.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Barrosa Palace
Barrosa Palace Chiclana de la Frontera
Hotel Barrosa Palace
Hotel Barrosa Palace Chiclana de la Frontera
Hotel Barrosa Palace Andalucia, Spain
Hipotels Barrosa Palace Hotel Chiclana de la Frontera
Hipotels Barrosa Palace Hotel
Hipotels Barrosa Palace Chiclana de la Frontera
Hipotels Barrosa Palace
Barrosa Palace Hotel
Hipotels Barrosa Palace Hotel Andalucia, Spain
Hipotels Barrosa Palace SPA
Hotel Barrosa Palace SPA
Hipotels Barrosa Palace & SPA Hotel
Hipotels Barrosa Palace & SPA Chiclana de la Frontera
Hipotels Barrosa Palace & SPA Hotel Chiclana de la Frontera

Frequently asked questions

How close is Hipotels Barrosa Palace & SPA to the airport?

Hipotels Barrosa Palace & SPA is 38.9 mi (54-min drive) away from the Jerez de La Frontera (XRY) airport, the closest popular airport to the property.

How much does it cost to stay at Hipotels Barrosa Palace & SPA?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hipotels Barrosa Palace & SPA on Aug 31, 2026 start from $337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hipotels Barrosa Palace & SPA have an airport shuttle?

Airport shuttle services are not available at Hipotels Barrosa Palace & SPA.

How close is Hipotels Barrosa Palace & SPA to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hipotels Barrosa Palace & SPA offer free breakfast?

Hipotels Barrosa Palace & SPA does not offer free breakfast.

Is there a casino at Hipotels Barrosa Palace & SPA?

No, there is no casino at this hotel.

What time is check-in at Hipotels Barrosa Palace & SPA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hipotels Barrosa Palace & SPA?

Free parking is not available at this hotel. Self parking is available for EUR 18 per day.

Does Hipotels Barrosa Palace & SPA have a pool?

Hipotels Barrosa Palace & SPA features an indoor pool, an outdoor pool, and a children's pool.

Does Hipotels Barrosa Palace & SPA have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Hipotels Barrosa Palace & SPA have a spa?

This hotel has a spa, which features hydrotherapy, mani/pedis, and body treatments.

How close is Hipotels Barrosa Palace & SPA to downtown Chiclana de la Frontera?

Hipotels Barrosa Palace & SPA is 4.6 mi away from Chiclana de la Frontera.

Hipotels Barrosa Palace & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 95 reviews
Rating 8 - Good. 17 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Food in the hotel is wonderful.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

JUAN CARLOS DELGADO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

karina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was nice and the staff went above and beyond.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, the room was modern, well maintained and the staff was very friendly. We like to travel and this is the best hotel that we have been in many years. We had an upgrade of room and the views from the room to the pool and the beach was gorgeous! We went in February, a little windy and cold but sunny and quiet. We used all the facilities and had a very relaxing time.
View from the balcony
Sunset view from the pool
Walk from the beach back to the hotel
View from the beach
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Great service by all staff. Lovely quiet room. Great facilities
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set at the beachfront which boasts a nice sandy beach with a Beach Bar. The place is very well maintained and rooms are clean ans very comfortable. We especially enjoyed the spa which was reasonably priced with a relaxing ambience and good facials! The staff was warm and friendly. What we wish was better is the food. The variety for breakfast is amazing. However, the execution of the cooking - the cooked dishes in general lack taste. I preferred the fresh salads,n cold cuts and tinned fish. The breads were dry and hard while the seafood tastes like thawed frozen seafood. The fish was soggy and flaked into lumps after cooking. We found the cuts of beef a better option than seafood unfortunately. This is a pity given it’s a seaside hotel. We were given one complimentary bottle of water which is not enough for us drinking 3L a day per person. And water cost quite a lot. We would love to have water dispensers to refill.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer und toller Ausblick
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities
tolles modernes Hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wolfgang

Schöne Zimmer. Großer Hotelbunker, der jedoch einen angenehmen Aufenthalt erlaubt. Sauberkeit, Frühstück, Personal top. Fitness, indoorpool völlig ausreichend Parkplatzsuche komplett nervig. Poolbereich ok Strandbereich schön
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jean marie

Liked: Cleanliness, staff & service, property conditions & facilities
alles war ok
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hieno hotelli, loistava palvelu. Todellinen viiden tähden kokemus.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Lo que no me gusto que el cobro era en el hotel y ellos me hicieron un cargo del 50% por adelantado sin avisar previamente. Por lo demás genial.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lars Erik Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa vistelse!

Personal var hjälpsam när vi önskade att stanna en nath till i samma rum. Bra frukost och kvalité mat vid middag med direkt lagad fidk och kött. Fantastiskt utsikt mot havet och stranden! Älskar allt!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lujo en entorno idílico

El hotel es increíble, la cama comodidima, 3 tipos de almohadas, puerta de acceso a la playa, ls comida del restaurante exquisita, una variedad increíble, el spa fantástico tambien. Las máquinas del gym muy nuevas también. El personal super amable. Una experiencia sin duda para repetir mas a menudo.
Stayed 1 night in May 2025
Verified review

8/10 Good

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Aucun soucis
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Astri G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Veldig bra. Hyggelig betjening og veldig bra service. God mat og fine lokaliteter både innen og utendørs. Nydelig sted helt ned mot stranden. Var litt uheldig med klimaanlegget på rommet, så det ble litt varmt. Men det rettes sikkert opp .
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel bei dem einfach alles passt!
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Friedhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle und sehr freundliche Atmosphäre. Große Zimmer. Verpflegung ist top.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities
La nevera no enfria y en el minibar hay productos medio abiertos. Espero que no nos lo cobren la verdad. Por lo demás muy bien
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Una experiencia decepcionante

Mala experiencia en general. Al llegar nos dicen que tienen una habitación mejor, es decir con mejores vistas, que la que teníamos reservada (cuando reservamos con esta web no había distinciones dentro de la categoría doble superior) por un precio adicional de €40 la noche (rebajado desde €90). Le pedimos que antes nos enseñen la reservada originalmente y nos dice que no esta aún limpia, siendo ya las 14:20h y que habría que esperar 45 mins más para poder verla. Voy con un niño de 2 años. Obviamente no puedo esperar y por política no pueden decirme que la habitación no está lista a partir de las 14:00h. En fin, un timo para que caigas. Esto es solo un pequeño ejemplo de mil cosas mas para que exprimir al cliente, incluyendo gastos de mini bar (solo agua) que no ves en ningún sitio, precio de parking, tumbonas de playa, etc. No solo esto, en general todos los servicios y calidades de este hotel, son los de un hotel de 4 estrellas como mucho, todo disfrazado de hotel de 5. Una experiencia decepcionante que para nosotros que era de los pocos días que podíamos disfrutar en familia, nos han estropeado. Decepcionante.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico hotel junto al mar
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durchgehend extrem freundliches, motiviertes Personal
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi lugar preferido

Fantástico. Es el tercer año que repetimos en este hotel y volveremos el año que viene
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal las habitaciones y el recinto del hotel excelente. Los desayunos extraordinario y la atención del personal excelente. Recomiendo este hotel, pienso volver.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la sorpresa de un upgrade en la habitación (a junior suite) y estuvo fenomenal. El alojamiento está muy bien, con un montón de servicios y espacios muy agradables en todas las instalaciones del hotel. Lo que menos nos gustó el restaurante El Enebro, precio caro para un restaurante a la carta en un hotel 5* La calidad del servicio flojo y la comida no esta acorde con la categoría de un 5 *
Stayed 4 nights in Aug 2022

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