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Hotel Colonial Zaci by GuruHotel

Property class: 3.5
3.5-star hotel with free WiFi, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Colonial Zaci by GuruHotel

A modern outdoor patio with stone walls, potted plants, and outdoor furniture.
A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.
A spacious interior with a tiled floor, a wooden table with items on it, and potted plants.
A modern living room with a sofa, coffee table, and chairs, a flat-screen TV mounted on the wall, and ceiling lights.
A hotel reception area with a stone wall, a reception desk, a clock, and a staircase leading to another part of the hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780
  • Place, Cathedral of San Gervasio
    ‪3 min walk‬
  • Place, Cenote Zaci
    ‪6 min walk‬
  • Place, Calzada de los Frailes
    ‪6 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom

A bedroom with a large bed, a nightstand, a grey sofa, a decorative wall, and a view of an outdoor area with plants and a statue.

Deluxe Room, 1 Queen Bed, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

A hotel room with two beds, a patterned rug, a wall-mounted air conditioner, and a framed picture on the wall.

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

A bedroom with a stone-patterned ceiling, a wooden bed frame, a bench at the foot of the bed, and a nightstand with a plant.

Premier Suite, 1 King Bed, Private Bathroom, City View

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Valladolid

City center stay.At this hotel, you'll be steps from Mercado Municipal and Chocolate Museum - Story Valladolid. Francisco Canton Rosado Park and Cathedral of San Gervasio are also within half a mile (1 km).

What's nearby

  • Mercado Municipal - 1 min walk - 0.0 miles
  • Cathedral of San Gervasio - 3 min walk - 0.2 miles
  • Casa de los Venados - 5 min walk - 0.3 miles
  • Cenote Zaci - 6 min walk - 0.4 miles
  • Calzada de los Frailes - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Casona Valladolid - ‬5 min walk
  • ‪Mesón del Marqués - ‬3 min walk
  • ‪Agustin Gusto - ‬2 min walk
  • ‪Los Portales - ‬4 min walk
  • ‪Las Campanas - ‬4 min walk

About this property

Hotel Colonial Zaci by GuruHotel

3.5-star hotel with free WiFi, connected to a shopping center
Hotel Colonial Zaci by GuruHotel offers its guests a rooftop terrace, a library, and a garden. WiFi is free in public spaces. Hotel Colonial Zaci by GuruHotel also features a picnic area, concierge services, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Valladolid hotel.

  • 8 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
Hotel Colonial Zaci by GuruHotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and designer toiletries. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature down comforters and premium bedding. 20-inch Smart televisions come with Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Valladolid hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free extended parking on site
  • Self parking on site (surcharge)

Things to do

  • Library
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 20-inch smart TV
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Colonial Zaci
Colonial Zaci By Guruhotel
Hotel Colonial Zaci by GuruHotel Hotel
Hotel Colonial Zaci by GuruHotel Valladolid
Hotel Colonial Zaci by GuruHotel Hotel Valladolid

Frequently asked questions

How close is Hotel Colonial Zaci by GuruHotel to the airport?

Hotel Colonial Zaci by GuruHotel is 100.6 mi (111-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Colonial Zaci by GuruHotel?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Zaci by GuruHotel on Aug 24, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Colonial Zaci by GuruHotel have an airport shuttle?

Airport shuttle services are not available at Hotel Colonial Zaci by GuruHotel.

Does Hotel Colonial Zaci by GuruHotel offer free breakfast?

Hotel Colonial Zaci by GuruHotel does not offer free breakfast.

Is there a casino at Hotel Colonial Zaci by GuruHotel?

No, there is no casino at this hotel.

What time is check-in at Hotel Colonial Zaci by GuruHotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Colonial Zaci by GuruHotel?

This hotel offers free extended parking. Self parking is available for a fee.

Does Hotel Colonial Zaci by GuruHotel have a pool?

Hotel Colonial Zaci by GuruHotel does not have a pool.

Does Hotel Colonial Zaci by GuruHotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Colonial Zaci by GuruHotel to downtown Valladolid?

Hotel Colonial Zaci by GuruHotel is 0.2 mi away from Valladolid.

Hotel Colonial Zaci by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 146 reviews
Rating 8 - Good. 31 out of 146 reviews
Rating 6 - Okay. 15 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Guillaume

Liked: Amenities
Perfect location, staff is very nice
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Issael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and service was wonderful. One block up from center park. Four block walk to Zaci Cenote!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was solid from location to cleaniness. Water from the shower needs some effort to figure out though
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, pretty much what you see on photos. Hotel is centrally located with free parking just across the street. I would repeat if I came back to Valladolid
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Camilo

Liked: Cleanliness
The hotel was okay overall. Its location is incredible, which is definitely the biggest plus. It also has parking, and the facilities feel like a plus in terms of amenities. Unfortunately, the service was disappointing, and the beds were very uncomfortable, which was honestly quite sad and affected the overall experience.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

J Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Krisstof

Liked: Cleanliness, amenities, property conditions & facilities
Clean just older
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Karla

Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Gaulthier

Disliked: Property conditions & facilities
Excellent location. The room was very noisy and not so clean. Hot water was intermittent.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room not at the main property building but across the street where they have the parking lot and like 6 other units. Was a bit skeptical at first but the rooms had good AC and clean bathrooms. The decor was a bit strange with a jaguar statue with a green light, lol but overall the stay was pleasant. Hotel is 2 blocks from main plaza and restaurants. Parking lot has only 7-8 spaces, so get there early. Staff was super nice.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Eleonora

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveler

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Sophia Alloh

Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Charles

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft in der Nähe vieler Sehenswürdigkeiten. Alles fussläufig erreichbar. Zimmer waren grosszügig. Leider kein Lift. Würden es aber auf jeden Fall wieder buchen.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Signe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lidt snydt af billederne
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Hat alles gepasst und zentrale Lage
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Letizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo, céntrico, estética bonita y personal muy amable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beatriz Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Me encanto el lugar.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

ADDY DEL CARMEN

Liked: Cleanliness, amenities
Disliked: Staff & service
La habitación estuvo bien. Limpia. Lo único que no me gustó que se me quedó unas tijeras nuevas y me negaron que no las había dejado. Cómo tener confíanza de volver a hospedarme ahí. No sé si revisan las cosas. Todo lo demás bien.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Las almohadas son incomodas, muchisimo ruido las ventanas no son aisladas, el agua caliente tarda muchisimo en salir, el hotel es bonito pero creo que el hecho del ruido no ayuda a descansar nada
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paola Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones
Stayed 1 night in Sep 2025