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4.0 out of 5

"I was pleased with the room, I was told we be able to use the pool so the kids could be active but the pool wasn't even full to be used, other then th ... " More

By a verified traveler on Sun 17 Jan 2021

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Hotel Description

3.5-star guestrooms with comfy beds

In Countryside

You'll be within 9 miles (15 km) of SeatGeek Stadium and 12 miles (20 km) of Oakbrook Center Mall. Ernest Hemingway Museum and House and Promenade Bolingbrook are within 12 miles (20 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a garden, and a computer station are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Oct 4 - Oct 5

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Chicago SW-Countryside ConfCtr ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Chicago SW-Countryside ConfCtr

Everyone (3) Couples (4) Family (1)
4 out of 5
All fine

Posted by on May 16, 2021

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4 out of 5
I was pleased with the room, I was told we be able to use the pool so the kids could be active but the pool wasn't even full to be used, other then that we were happy with everything else.

Posted by on Jan 17, 2021

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5 out of 5
Friendly staff great service clean rooms prompt service excellent breakfast front desk friendly and very helpful check in was easy room was ready and hospitality was excellent

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by FOM

Thank you for the kind words and completing the survey. We will tell the team of this.

5 out of 5
Clean, nice and updated. Dislike the fact that they removed the hot tub.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by FOM

Thank you for taking the time to complete the survey. We try to be the cleanest and friendliest hotel around. During our renovation process the hotel chose not to have the hot tubs remain. We look forward to your next stay. Kevin G.

5 out of 5
Had a nice time there. The room was clean and the pool was nice

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Adam Miller

I am happy to hear you had a nice time at the hotel. We strive to be one of the cleanest, friendliest, most well maintained hotel around. I hope you have a wonderful rest of the week! Sincerely, Adam Miller

2 out of 5
I liked that we had a view of the skyline. I didn't line that threw hotel was under construction and i wasn't told. I don't like that our bathroom door was locked and we couldn't get into it. I didn't like that i booked a standard king room but we got a double queen instead.

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Adam Miller

Thank you for your feedback I truly do appreciate it and will share your feedback with the team. The renovation almost complete and we cannot wait till it is done and we can show off our brand new property. Thank you again and I hope you have a wonderful rest of the week! Sincerely, Adam Miller

5 out of 5
Stayed here after a flight cancellation. Lobby being renovated but the rooms were modern, clean and confortable. Excellent choice. We didnt use the pool or restaurant so offfer no opinion on those. Nice shuttle but make sure you get the correct one from the airport.

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 17, 2019 by Adam Miller

Thank you so much for the kind words! I am very happy you were able to see past the construction and see what we are going too and understand it is going to be a beautiful hotel once the construction is done. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week! Sincerely, Adam Miller

1 out of 5

Posted by on Feb 18, 2019

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4 out of 5
Beds and pillows were exceptionally comfortable. Pool was great. Hotel will be even been when updating is completed. Staff was very friendly and accommodating.

Posted by on Jul 27, 2018

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Comment from Hotel Management

Jul 30, 2018 by Adam Miller

Thank you so much for the kind words. Every single staff member is so excited for this renovation. We know our guest will love it. We look forward to seeing you in the near future and hope you have a wonderful rest of the week.

4 out of 5

Good hotel for the money

Nice hotel, definitely had a more modern feel. The rooms were small but cozy, with exposed brick walls. The hotel was VERY clean, in fact, the scent of cleaners/deodorizers were almost intoxicating. Staff was okay, not really too friendly, but did their job. I would stay again.

Posted by , from Lisle, IL, USA on Oct 23, 2012

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About the Holiday Inn Chicago - Countryside / Lagrange, an IHG Hotel

Location 6201 Joliet Rd, Countryside, IL 60525

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 10:

  • One of the dining venues

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Children's pool
  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Children's pool
  • Indoor pool

Property Features

Holiday Inn Chicago SW-Countryside ConfCtr offers its guests an indoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago SW-Countryside ConfCtr. Self parking is free. This 3.5-star Countryside hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 7 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: LaGrange Stone Avenue Station (5.2 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Chicago SW-Countryside ConfCtr offers 178 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Countryside hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Jameson's Charhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago Countryside Lagrange
  • Holiday Inn Countryside Chicago
  • Holiday Inn Chicago Countryside Lagrange Hotel
  • Holiday Inn Lagrange Hotel Countryside Chicago
  • Holiday Inn Chicago Countryside Lagrange Hotel
  • Holiday Inn Chicago Countryside Lagrange
  • Hotel Holiday Inn Chicago - Countryside / Lagrange Countryside
  • Countryside Holiday Inn Chicago - Countryside / Lagrange Hotel
  • Hotel Holiday Inn Chicago - Countryside / Lagrange
  • Holiday Inn Chicago - Countryside / Lagrange Countryside
  • Holiday Inn Chicago Countryside / Lagrange
  • Holiday Inn Lagrange Hotel
  • Holiday Inn Lagrange
  • Chicago Countryside Lagrange

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.