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voco Chiayi by IHG

4.5 star property
4.5-star luxury hotel in West District

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Photo gallery for voco Chiayi by IHG

Bar (on property)
Bar (on property)
Daily buffet breakfast (TWD 977 per person)
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Place, Art Site of Chiayi Railway Warehouse
    ‪5 min walk‬
  • Place, Chiayi Cultural and Creative Industries Park
    ‪6 min walk‬
  • Place, Chiayi Art Museum
    ‪7 min walk‬
  • Airport, Chiayi (CYI)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 676 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Japanese)

Suite, 1 Twin Bed (Japanese) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Twin Bed (Japanese)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Kids Theme)

  • 534 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • 534 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • 427 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • 1815 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Pet Friendly)

  • 356 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds (Pet Friendly)

  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds (Sleeper Sofa)

  • 427 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

About the neighborhood

Chiayi City

City center retreat .Within a 10-minute walk of this West District hotel, you'll find Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse. Chiayi Cultural and Creative Industries Park and Chiayi Art Museum are also within half a mile (1 km).

What's nearby

  • Art Site of Chiayi Railway Warehouse - 5 min walk - 0.3 miles
  • Chiayi Cultural and Creative Industries Park - 6 min walk - 0.4 miles
  • Chiayi Art Museum - 7 min walk - 0.4 miles
  • Wenhua Road Night Market - 15 min walk - 0.8 miles
  • Jia-Le-Fu Tourism Night Market - 18 min walk - 1.0 mile

Getting around

  • Chiayi Station - 8 min walk
  • Chiayi (CYI) - 12 min drive

Restaurants

  • ‪大埔鐵板燒中興店 - ‬6 min walk
  • ‪くら寿司 - ‬4 min walk
  • ‪50嵐 - ‬7 min walk
  • ‪茶的魔手 友愛店 - ‬7 min walk
  • ‪豆奶攤 - ‬7 min walk

About this property

voco Chiayi by IHG

4.5-star luxury hotel in West District
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2024
  • Kid's club (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Exterior
Holiday Inn Express Chiayi by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 412 reviews
$95 nightly
The price is $100
Jan 15 - Jan 16, 2026
Total with taxes and fees
Holiday Inn Express Chiayi by IHG

Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

How close is voco Chiayi by IHG to the airport?

Voco Chiayi by IHG is 3.5 mi (12-min drive) away from the Chiayi (CYI) airport, the closest popular airport to the property.

Does voco Chiayi by IHG have an airport shuttle?

Airport shuttle services are not available at voco Chiayi by IHG.

Does voco Chiayi by IHG offer free breakfast?

Free breakfast isn’t provided at voco Chiayi by IHG, but buffet breakfast is offered for a fee of TWD 977 for adults and TWD 733 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at voco Chiayi by IHG?

No, there is no casino at this hotel.

What time is check-in at voco Chiayi by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at voco Chiayi by IHG?

This hotel offers free self parking.

Does voco Chiayi by IHG have a pool?

Voco Chiayi by IHG features an indoor pool.

Does voco Chiayi by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does voco Chiayi by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Chiayi by IHG to downtown Chiayi City?

Voco Chiayi by IHG is 0.6 mi away from Chiayi City.

voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 131 reviews
Rating 8 - Good. 27 out of 131 reviews
Rating 6 - Okay. 10 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wan Gui

Stayed 2 nights in Aug 2025

10/10 Excellent

shuchen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

10/10 Excellent

Elizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

I-hsuan

Stayed 1 night in Sep 2025

10/10 Excellent

Wei Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Feng Yueh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

LI WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體都很棒，值得來住，但是唯一不解的是這個房間等級的早餐失望了，不應該呀。
Stayed 1 night in Sep 2025

10/10 Excellent

Chengyu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Wang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿體驗
Stayed 1 night in Aug 2025

10/10 Excellent

CHAOHSI

Stayed 1 night in Aug 2025

10/10 Excellent

Tzu-Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with chill atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Chi-yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

yu ta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

shuching

Stayed 2 nights in Aug 2025

6/10 Okay

Chia Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

YIN CHENG

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
房間和各項設施還不錯，不過地下停車場天花板的高度很低，如果是開休旅車過來，一定要留意開啟後尾門的高度，因為正常全開會碰到灑水頭或者是橫梁，烤漆可能會有刮損的狀況⋯⋯飯店的回覆會是：我們的地下室停車場限高1.9M，包含打開車尾門的高度，刮傷是你們自己的事。
Stayed 2 nights in Jul 2025

8/10 Good

MENGCHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ya Chi

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

隔音很差

飯店隔音非常差 無法好好休息
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025