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Hotel Arenas

3.0 star property
3-star beachfront hotel near Costa Maya Port

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Photo gallery for Hotel Arenas

Relax on the seaside terrace with a circular table and bench, surrounded by palm trees and the sound of the ocean.
Guests can enjoy a resort-like atmosphere with a pool surrounded by lush tropical plants and lounge chairs.
Enjoy the ocean view from this balcony with a thatched roof, round table, and two chairs.
Enjoy ocean views from the balcony and relax in the spacious room with two single beds and a large wardrobe.
Hotel Punta del Este features a multi-story building with a flat roof and a thatched roof section, offering multiple balconies with railings and white-framed windows.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Costera Mahahual Km. 2.3, Mahahual, QROO, 77940
  • Mahahual Beach
    ‪8 min walk‬
  • Costa Maya Port
  • Maya Water Park
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 1 King Bed, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mahahual

On the beach.You'll be within half a mile (1 km) of Mahahual Beach and 2 miles (3 km) of Mahahual Lighthouse with a stay here. Costa Maya Port and Maya Chan Beach are also within 3 miles (5 km).

What's nearby

  • Mahahual Beach - 8 min walk - 0.5 miles
  • Mahahual Lighthouse - 5 min drive - 2.0 miles
  • Dolphin Discovery - 8 min drive - 3.1 miles
  • Maya Water Park - 9 min drive - 3.3 miles
  • Maya Chan Beach - 11 min drive - 3.5 miles

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Machos Bar - ‬6 min walk

About this property

Hotel Arenas

3-star beachfront hotel near Costa Maya Port
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Arenas also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Mahahual hotel.

  • 12 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Arenas offers 12 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 21 2023 to May 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arenas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arenas Mahahual
Hotel Arenas
Arenas Mahahual
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Does Hotel Arenas have an airport shuttle?

Airport shuttle services are not available at Hotel Arenas.

How close is Hotel Arenas to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Arenas offer free breakfast?

Free breakfast isn’t provided at Hotel Arenas, but continental breakfast is offered for a fee of USD 6.00 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Arenas?

No, there is no casino at this hotel.

What time is check-in at Hotel Arenas?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Arenas?

Free parking is not available at this hotel.

Does Hotel Arenas have a pool?

Hotel Arenas does not have a pool.

Does Hotel Arenas have a restaurant?

Hotel Arenas is home to Tide, which features seafood.

Does Hotel Arenas have a spa?

There are no spa services available at this hotel.

How close is Hotel Arenas to downtown Mahahual?

Hotel Arenas is 0.7 mi away from Mahahual.

Hotel Arenas Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 176 reviews
Rating 8 - Good. 45 out of 176 reviews
Rating 6 - Okay. 48 out of 176 reviews
Rating 4 - Poor. 24 out of 176 reviews
Rating 2 - Terrible. 29 out of 176 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night trip

It was fine the desk clerk helped with further transportation and the bar up the street was great
Stayed 1 night in Jan 2023

2/10 Terrible

xanthe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
Stayed 1 night in Jan 2023

4/10 Poor

Ramsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Stayed 1 night in Jul 2022

10/10 Excellent

Ana Lorena

Stayed 2 nights in Apr 2022

2/10 Terrible

Jacob

Stayed 1 night in Mar 2022

10/10 Excellent

Catlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

milena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing nice stuff. Happy to stay in this hotel.
Stayed 1 night in Jan 2021

10/10 Excellent

EDER MANUEL

Stayed 2 nights in Dec 2020

6/10 Okay

A.D, Toronto

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2020

6/10 Okay

Roxann

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

If they did some maintenance it would be my favor-

Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Show up to be told can’t checkin yet - site says restaurant which is not true, loud dogs barked all night long with no one doing anything about them.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
great location a little bit outside the tourist area so it’s pretty quiet, which is good. ideal area for snorklling lovers (snorklling area right in front of the hotel). but poor service at the reception. the front desk staff is well trained to sell you their food, services and activities, but they don’t advise you well and they are not really helpful neither.
Stayed 10 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
More basic than it looks in the pictures, we got the Superior Room and it wasn't more than a basic double room except that the view is really nice. The facilities lack maintenance, the door was dirty and oily, we had a hard time opening the sliding door to the balcony, one of the chairs there was falling apart with nails sticking out, there were no towels when we arrived and after requesting them they only sent 2 for 3 people. We didn't use the beach facilities but they looked really nice, we ordered room service and the food was above our expectations and the staff was really friendly and helpful.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Santino, Belize

Liked: Staff & service
Disliked: Property conditions & facilities
On the beach. Was about 1 Kilometer from town, which I preferred as it was much quieter than the hotels in town. The rooms are ok. They have a bar and only serve breakfast and you don’t have a Choice. It is one standard breakfast of scrambled eggs with Pancakes, Coffee and Juice. It wasn’t bad.
Stayed 1 night in Sep 2018

8/10 Good

Isabel

Liked: Staff & service

Ask for the condition of the beach before you go

I only stood 1 night, is only 10 minutes away on foot from restaurants and the offices for tours, unfortunately the beach is full of seaweed and the smell is awful, the restrooms are kind of old, we definitely had to go to another hotel for a day pass to enjoy the sea. Other than that, maybe in another time of the year this hotel is worth it
Stayed 1 night in May 2018

6/10 Okay

Julia

Liked: Cleanliness

Beautiful beach but hotel itself is average

Last year we stayed in this hotel and it was infested with ants. It is a lot cleaner now and no more ants. The hotel is in a good area by the beach but its amenities leave much to be desired. Last time we stayed in a regular room. This time we paid for a junior suite and did not notice any difference (unless they gave us a wrong room). We asked but nobody in the hotel speaks English. And they said it was the only room they had left.

10/10 Excellent

Mark and Kimberly B.

Quaint property right on the ocean

We loved our stay in mahahual at arenas. We will certainly come again (and will brush up on our Spanish lol!)
Stayed 2 nights in Mar 2018

6/10 Okay

ED, Conroe, TX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

MX 30 years ago

The AC went out and the windows were secured with silicone, so no cross breeze was possible. The internet never worked. They were unable to swipe a credit card and only could secure by cash.
Stayed 4 nights in Aug 2017

4/10 Poor

ED, Houston TX

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mahahual MX is still in its infancy

You need Cash for just about every transaction. Most establishments do not accept credit cards and forget about trying to use a debit card. There is one ATM machine in the city and they never have cash on hand. This particular hotel could not run my credit card due to them not having a CC Machine. I almost had to drive to Chetumal to get cash but fortunately there is a Hotel that had a working ATM machine.
Stayed 4 nights in Aug 2017

6/10 Okay

Brian

Liked: Cleanliness, room comfort
No restaurant at the hotel. The little beach across the street was not so inviting. The coffee maker was in poor shape and only instant coffee offered. The room was clean and basic and shower was fine. We were there middle of March. High winds so snorkeling wasn't really happening. Mahahual is geared toward divers. We've been and likely will never return

8/10 Good

Heike

Liked: Cleanliness, staff & service, room comfort

Great location out of city center

Was very nice to be out of the center of town, relaxing and beautiful beach area. Rooms were as expected for the price, nice, clean and simple