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4.6 out of 5

"Rooms were very nice and clean. We would stay here again in the future. " More

By a verified traveler on Mon 20 Jan 2020

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Hotel Description

Enjoy free breakfast at this Chestertown hotel

In historical district

Stay at this Chestertown hotel and you'll be within 2 miles (3 km) of Washington College and 6 miles (10 km) of Rolphs Wharf Marina. Rock Hall Harbor is within 20 miles (32 km) and Queenstown Premium Outlets is within 32 miles (40 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 81 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include hydromassage showerheads, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$115* Per night/room Nov 14 - Nov 15

Suite, Multiple Beds, Accessible, Non Smoking (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Inn & Suites ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (6) Family (2) Other (1)
4 out of 5

Posted by on Sep 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by Jen

Hello Anoymous, We appreciate your feedback. Hope to have you stay with us again. Thanks, Jennifer

5 out of 5
Rooms were very nice and clean. We would stay here again in the future.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 22, 2020 by Jen

Hello, We appreciate your feedback. We are glad you enjoyed your recent stay. Thanks, Jennifer

4 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 23, 2019 by Jen

Hello, We are glad you enjoyed your recent stay. Thanks, Jennifer

5 out of 5
Outside has a wooded feel with beautiful landscapes. Inside was very clean and quiet!!

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by Jen

Hello, We are glad you enjoued your stay. Hope to see you again. Thanks, Jennifer

5 out of 5
Did the job. Breakfast could have been better, but no complaints.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Mar 29, 2019 by Jen

Hello, We are glad you enjoyed your stay. Hope to see you again. Thanks, Jennifer Holiday Inn Express

2 out of 5
POOR CUSTOMER SERVICE: Checked in at 3 pm, and had to maneuver through laundry carts, dirty linen, dirty towels on floor outside of rooms on my way to my assigned room. Smoke detector went off early (about 7 a.m.) in the morning; when went down to evacuate and stop at front desk, clerk casually informed myself and other concerned guests that smoke was coming from the kitchen area where bacon was being burnt or overcooked (and we did not have anything to be worried about). Upon discharge, I requested a receipt, but the clerk rudely told me that since I had booked through a third-party, she would not give me a receipt. I informed her that I had requested and received receipts before when I booked through a third party (Travelocity), but she rudely refused to provide a receipt.

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 20, 2018 by HIEX

We are sorry for the recent events and thank you for letting us know. We regret that the clerk was unable to provide your receipt. We do not provide third party receipts that are made with the third party's virtual card and that are non refundable like this reservation was but your previous stay we were able to provide the receipt since it was used with your credit card at check in. We regret we are unaware of what rate you are charged because it is blank in our system. Thanks, Holiday Inn Express

4 out of 5
I read several reviews of this location on different sites and they ranged from very nice to not clean. This Holiday Inn Express is tucked in a quiet area behind some strip shopping areas, very close to the Washington College campus. People we met in the area were either long term residents or vacationing along the waterfront. We were greeted by the desk clerk warmly and given our room cards and information on the breakfast setup. While we were waiting, we noticed that the dining area for breakfast was in the process of getting brand new equipment installed. We found our room clean and prepped well. Internet connection worked fine. Hotel is close to the center of Chestertown and nice restaurants. You do need to drive into town. Walgreens is a short walk, as is an ice cream stand and some other quick food outlets. Parking lot in rear was safe and spacious. Bottom line: Hotel is worth the money, it was clean, breakfast area is all brand new as of 8/4/18, close to town and waterfront. We'd stay here again.

Posted by on Aug 5, 2018

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5 out of 5

Holiday inn chestertown

Kids friendly great staff super clean rooms.super comfy beds.well worth money.awesome breakfast.i will definitely stay here again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by on Dec 30, 2016

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5 out of 5

Great Hote

Location: The place to stay if you are a goose hunter. The Blue Heron Restaurant is near and a fabulous "white tablecloth" venue with reasonable prices.
The staff could not have been more accommodating. The breakfast was generous and the rooms were in excellent condition.

Posted by , from NC on Nov 23, 2016

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5 out of 5

Friendly, helpful staff made the visit.

Pros: Free breakfast, Free Internet
My son and I stayed here overnight while touring nearby Washington College. The hotel was clean, comfortable and an excellent value, but it was the staff that really made it exceptional. They were welcoming and personable, good spokespeople for the town and the college. Chestertown is a really charming, colonial-era town and, whether my son attends the college or not, I'll be back to explore further. The only down-side of the hotel was that the indoor pool was closed at the time of my visit. Otherwise, great stay, good value.

Posted by , from Baltimore, MD on May 2, 2012

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Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Chestertown hotel.

  • 81 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 81 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Chestertown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Chestertown
  • Holiday Inn Express Hotel Chestertown
  • Chestertown Holiday Inn
  • Holiday Inn Chestertown
  • Holiday Inn Express Hotel And Suites Chestertown
  • Chestertown Holiday Inn
  • Holiday Inn Chestertown
  • Holiday Inn Express Hotel Suites Chestertown
  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Chestertown
  • Comfort Inn & Suites Hotel Chestertown
  • Holiday Inn Express Hotel Suites Chestertown
  • Holiday Inn Express Hotel Suites Chestertown an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.