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The Hotel Chester

Property class: 5 and above
5-star luxury hotel near Chester City Walls

Choose dates to view prices

Photo gallery for The Hotel Chester

A cozy kitchen with wooden cabinets, a stainless steel oven, and a dining area with a wooden table and chairs.
A modern interior with a tufted sofa, wooden walls, a skylight, and a kitchen area.
A modern kitchen with wooden paneling, a dining area with a table and chairs, and a large mirror reflecting the room.
A wooden interior with a dining area, a large arched window, and a door leading to another room.
A bedroom with a bed, a shower, a wall-mounted TV, and a large plant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
19 Newgate St, Chester, England, CH1 1DE
  • Place, Grosvenor Park
    ‪3 min walk‬
  • Place, Chester Cathedral
    ‪5 min walk‬
  • Place, Chester City Walls
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪50 min drive‬

Room options

View all photos for 1762

A modern kitchen with a flat-screen TV, stainless steel appliances, and a dining area with a sofa and chairs.

1762

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 387 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Tree House

A modern kitchen with built-in appliances, a dining area with a wooden table and leather chairs, and a seating area with a tufted sofa.

The Tree House

  • City view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed
  • Free WiFi

View all photos for Knightsbridge

A large bed with a tufted headboard, two bedside lamps, and a patterned rug.

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ralph

A hotel room with a tufted headboard, two matching pillows with horse designs, a nightstand with a lamp, and a framed picture on the wall.

Ralph

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Emerald

A hotel room with a large bed, two bedside lamps, a green upholstered headboard, and a view of the city through the window.

Emerald

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Bouquet

A large bed with a tufted headboard, two bedside lamps, and a window with blinds.

Bouquet

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Secret Garden

A sign labeled "Secret Garden" on a dark door.

Secret Garden

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elegance

A bedroom with a large bed, two bedside lamps, a gold-framed mirror, and a gold bathtub.

Elegance

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Flamingo

A hotel room with a tufted headboard, a bed with white bedding, two bedside tables with lamps, and a television on the wall.

Flamingo

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Money Penny

A modern hotel room with a large bed, a bedside table with a lamp, a large mirror, and a framed picture on the wall.

Money Penny

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Zoo

A living room with a sofa, a coffee table, a framed zebra artwork, a dining area with a round table and leopard print chairs, and a window with a view.

Zoo

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Safari

A bedroom with a large bed, two bedside tables, and a leopard print headboard.

Safari

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio

A bedroom with a tufted headboard, two bedside tables with lamps, a large bed, and a floral painting on the wall.

Standard Studio

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio

A bedroom with a large bed, two bedside tables with lamps, a chandelier, a large mirror, and a tropical-themed wall mural.

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

A bedroom with a large bed, a tufted headboard, a chandelier, a framed photograph on the wall, and a chair.

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

A bedroom with a bed, a shower, a wall-mounted TV, and a large plant.

Standard Studio, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

HOUSE TWO BEDROOMS

  • Sleeps 8
  • Free WiFi

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Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,003 reviews
$106 nightly
The price is $127
Aug 27 - Aug 28
Total with taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

City center retreat .Within a 15-minute walk of the hotel, you'll find Chester City Walls and Chester Racecourse. Newgate and Chester Roman Gardens are also within half a mile (1 km).

What's nearby

  • The Rows of Chester - 3 min walk - 0.2 miles
  • Grosvenor Park - 3 min walk - 0.2 miles
  • Chester Cathedral - 5 min walk - 0.3 miles
  • Chester City Walls - 9 min walk - 0.5 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 15 min walk
  • Chester (CEG-Hawarden) - 23 min drive

Restaurants

  • ‪Hickory's Smokehouse - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Brewery Tap - ‬5 min walk
  • ‪Slug & Lettuce - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk

About this property

The Hotel Chester

5-star luxury hotel near Chester City Walls
The Hotel Chester offers its guests concierge services, a fireplace in the lobby, and express check-out. Public spaces have free WiFi.

This 5-star Chester hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • No smoking on site
The Hotel Chester offers 16 accommodations with minibars and designer toiletries. Beds feature Select Comfort mattresses. Accommodations at this 5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,003 reviews
$106 nightly
The price is $127
Aug 27 - Aug 28
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay, plus a deposit of GBP 1 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 00000000

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

How close is The Hotel Chester to the airport?

The Hotel Chester is 5.1 mi (23-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does The Hotel Chester have an airport shuttle?

Airport shuttle services are not available at The Hotel Chester.

Does The Hotel Chester offer free breakfast?

The Hotel Chester does not offer free breakfast.

Is there a casino at The Hotel Chester?

No, there is no casino at this hotel.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Hotel Chester?

Free parking is not available at this hotel.

Does The Hotel Chester have a pool?

The Hotel Chester does not have a pool.

Does The Hotel Chester have a spa?

There are no spa services available at this hotel.

How close is The Hotel Chester to downtown Chester?

The Hotel Chester is 0.1 mi away from Chester.

The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 219 reviews
Rating 8 - Good. 24 out of 219 reviews
Rating 6 - Okay. 7 out of 219 reviews
Rating 4 - Poor. 3 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very modern, clean and spacious. We loved our stay . The staff are excellent, very friendly. Great location. This room would need air conditioning for the summer.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well equipped facility. Staff were first rate. Would certainly use again if in the area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - the room Might be too warm in summer!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Toni-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff were amazing would highly recommend
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel with a great location.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique type hotel, attention to detail in the rooms and reception.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stayed in a suite which had everything we needed
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, very clean and great location for restaurants.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Andraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in perfect location, loved our stay
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Really good, spacious suite, location is excellent
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply great place
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and value for money Service was fantastic
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, fabulous staff
Verified review

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Just what we were looking for and the themed room was well designed.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Excellent Hotel, lovely and clean, great value for money
Stayed 1 night in Sep 2023

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