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Chester Station Hotel, Sure Hotel Collection by BW

3.0 star property

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Economy Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Daily to-go breakfast (GBP 7.50 per person)
Combined shower/tub, free toiletries, hair dryer, towels
Economy Twin Room, 1 Twin Bed | In-room safe, desk, iron/ironing board, rollaway beds
Reviews
6.8

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Business servicesBusiness servicesBusiness services

Explore the neighborhood

Map
City Road, 63, Chester, ENG, CH1 3AF
  • Popular LocationChester Cathedral14 min walk
  • Popular LocationChester City Walls15 min walk
  • Popular LocationChester Racecourse3 min drive
  • AirportLiverpool (LPL-John Lennon)40 min drive

Room options

About the neighborhood

Chester

Heart of Chester.Within a 15-minute walk of the hotel, you'll find Chester City Walls and Grosvenor Park. Also, St John the Baptist Church is within half a mile (1 km) and St Paul's Church is within 2 miles (3 km).

What's nearby

  • Chester Cathedral - 14 min walk
  • Chester City Walls - 15 min walk
  • University of Chester - 20 min walk
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 6 min drive

Getting around

  • Chester Station - 1 min walk
  • John Lennon Airport (LPL) - 41 min drive

Restaurants

  • Istanbul BBQ - 6 min walk
  • Town Crier - 1 min walk
  • The Old Harkers Arms - 4 min walk
  • The Deva Tap - 5 min walk
  • The Cornerhouse - 4 min walk

About this property

Chester Station Hotel, Sure Hotel Collection by BW

Timezone: Europe/London With a stay at Chester Station Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 3.8 mi (6.1 km) from Chester Zoo and 0.6 mi (1 km) from Roman Amphitheatre. Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.

Languages

English

Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 7.50 per person
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7.50 per person
  • Nearby parking fee: GBP 15.00 per night (2625 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hallmark Inn
Hallmark Chester
Hallmark Inn Chester
Chester Sure Hotel Collection by Best Western
Chester Station Hotel Sure Hotel Collection by BW
Chester Station Hotel, Sure Hotel Collection by BW Hotel
Chester Station Hotel, Sure Hotel Collection by BW Chester
Chester Station Hotel Sure Hotel Collection by Best Western
Chester Station Hotel, Sure Hotel Collection by BW Hotel Chester

Frequently asked questions

How close is Chester Station Hotel, Sure Hotel Collection by BW to the airport?

Chester Station Hotel, Sure Hotel Collection by BW is 25.5 mi (41-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Chester Station Hotel, Sure Hotel Collection by BW have an airport shuttle?

Airport shuttle services are not available at Chester Station Hotel, Sure Hotel Collection by BW.

Does Chester Station Hotel, Sure Hotel Collection by BW offer free breakfast?

Free breakfast isn’t provided at Chester Station Hotel, Sure Hotel Collection by BW, but to-go breakfast is offered for a fee of GBP 7.50 per person.

Is there a casino at Chester Station Hotel, Sure Hotel Collection by BW?

No, there is no casino at this hotel.

What time is check-in at Chester Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Chester Station Hotel, Sure Hotel Collection by BW?

Free parking is not available at this hotel.

Does Chester Station Hotel, Sure Hotel Collection by BW have a pool?

Chester Station Hotel, Sure Hotel Collection by BW does not have a pool.

Does Chester Station Hotel, Sure Hotel Collection by BW have a spa?

There are no spa services available at this hotel.

How close is Chester Station Hotel, Sure Hotel Collection by BW to downtown Chester?

Chester Station Hotel, Sure Hotel Collection by BW is 0.6 mi away from Chester.

Chester Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

6.8
Rating 10 - Excellent. 123 out of 662 reviews" "
Rating 8 - Good. 221 out of 662 reviews" "
Rating 6 - Okay. 155 out of 662 reviews" "
Rating 4 - Poor. 95 out of 662 reviews" "
Rating 2 - Terrible. 68 out of 662 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Polly

Liked: Staff & service, amenities, property conditions & facilities
The hotel has an excellent balance of historic character and modern convenience. A delight to stay in.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sandy

Traveled with group
Liked: Property conditions & facilities, room comfort
Closed redirected to the amazing Queen Hotel
When we arrived we found the station hotel closed and redirected to the queen's Hotel, which was fabulous. The place itself is amazing, service faultless. If I have to pick a fault being woken up on our last morning at 7am by the laundry delivery was annoying, the hotel can organise latter deliveries. As I said otherwise it was an excellent stay in an amazing hotel
Stayed 2 nights in Aug 2021

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Nice and good location
Our stay was lovely, hotel was nice however our room had not been cleaned properly. We found a hair grip on our floor and our bag of coffee etc had empty milk cups in so clearly had not been changed. We went to reception and they gave us fresh coffee etc. and also went and hoovered our room there and then. Bed not very comfortable and we feel rooms would benefit from air con. Otherwise we enjoyed our stay and we would stay here again. Ideal location for getting into chester centre, 10-15min walk.
Stayed 2 nights in Jul 2021

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Came just for an overnightstay whilse visiting a friend.mention to hiymtel i struggled to get in to a bath and they gave us the nicest ground floor room with lots of space , a fan and everything you need. Was spotlessly clean.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Queens hotel was excellent and would stay there again.
Stayed 1 night in Jul 2021

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel booked had shut down and no one told us
The hotel we had booked was closed down and we had to go to the sister hotel near by, which we only discovered after having to call the number on the booking. Apparently we should have been told of the change?! The room was right next to the only elevator of the hotel we could hear it going up and down all day and night, and the button to call the lift was horrendous. There was only one roll of toilet roll which we only discovered in the night at which time we couldn’t go down to reception for more. The room itself was pleasant enough just very tired and in need of some tlc. It was extremely hot in the night, and there wasn’t any fans or air con. The lady on reception was lovely it’s just a shame the room and location of the room wasn’t as good as she was. We probably wouldn’t stay there again
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel.
Great to start getting back to normal, nice stay , but it would be good see a better menu in the resturant with more choice ,and for familys staying a childrens menu.
Stayed 1 night in Jun 2021

4/10 Poor

Paul

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel closed but they’re happy to take the booking
The hotel was closed when I got there and told to head the The Queens Hotel, 20m down the road towards the station. Got there then to be told I couldn’t stay as I couldn’t prove I was there for business even thigh I had official documented letter advising so. Felt a bit like I was a burden and not had this experience at other Best Westerns. Not good!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wasn't in operation
I booked a night's stay and when i got there the hotel was closed.
Stayed 1 night in Apr 2021