2/10 Terrible
Kristy W.
Nov 11, 2025
Disliked: Cleanliness
1-Star Review: Unsafe for Families – Host Refuses Refund, Key Hazards Undisclosed CRITICAL WARNING TO FAMILIES, SENIORS & PET OWNERS This home is NOT accessible for elderly guests, mobility-limited travelers, or medium/large dogs. Interior stairs are dangerously steep (nearly vertical, like attic pull-downs) with slick, glossy wood and no traction. They connect every level—kitchen/living, bedrooms, pool table, hot tub. The host’s only advice: “Older guests should stay on one floor.”We booked this for a family vacation so my 72-year-old mother could enjoy time with her grandchildren. She manages three flights daily at home, but these stairs —one misstep means a direct fall to the bottom. Our 65-lb black lab fell four times in 10 minutes, yelping in pain.After an 8-hour drive, we navigated a narrow, rutted dirt road filled with deep potholes (nearly undrivable in our mid-size SUV). The home is far smaller than wide-angle photos suggest—living room sofa shoved against the breakfast bar. “Pet-friendly” is misleading for any dog -our dachshund and black lab could not navigate stairsWe left after 30 minutes, booked a hotel, then found another cabin. The host refused a refund, saying “deal with VRBO.”These hazards should be clearly disclosed:Extreme stair steepness limiting access to 1 floor.Dirt Roads that are difficuly to navigateWe only wanted a week where everyone could move freely and make memories together. If the host truly needed the 2K, he can keep it.
Kristy W.
Stayed 7 nights in Nov 2025