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4.1 out of 5

"Staff was friendly- but the breakfast was terrible . Not sure if I would return at that price . " More

By a verified traveler on Wed 28 Aug 2019

Hotel Description

Hotel near Great Smoky Mountains Railroad in Bryson City

Heart of Bryson City

You'll find Great Smoky Mountains Railroad and The Storytelling Center of the Southern Appalachians within 2 miles (3 km) of this hotel. The Cottage Craftsman and Smokey Mountain Trains Museum are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 50 guestrooms also offer flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and showers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Apr 18 - Apr 19

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn Bryson City - Cherokee Area ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sleep Inn Bryson City - Cherokee Area

Everyone (7) Couples (1) Family (1)
3 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 14, 2021 by Hotel Manager

Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager

4 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Hotel Manager

Dear Guest, Thanks for the stay at our hotel and the feedback with 4 stars. Your rating is really encouraging. I hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 24, 2019 by Hotel Manager

Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

3 out of 5
Staff was friendly- but the breakfast was terrible . Not sure if I would return at that price .

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Shelby, Front Desk Agent

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on May 22, 2019

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Comment from Hotel Management

May 22, 2019 by Jordan S. Front Desk Agent

Thank you for taking the time to do our online review. We take pride in our hotel and the services that we provide. We are glad you enjoyed your stay. We hope to see you the next time you are in the area.

5 out of 5
They put our rooms together...,,....................

Posted by on May 21, 2019

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Comment from Hotel Management

May 25, 2019 by Jordan S. Front Desk Agent

Thank you for taking the time to fill out our online review. We take pride in our hotel and the services that we provide. We are glad you enjoyed your stay. Hope to see you the next time you are in the area.

4 out of 5
Nice stay. Enjoyed the tranquility there. Nice staff and fast check in and check out. Definitely if I would go back I would stay there again.

Posted by , from NC on Sep 28, 2018

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Comment from Hotel Management

Oct 18, 2018 by RJones, front desk agent

Thank you for the online response. We look forward to providing you with accommodations on your next visit to our area.

5 out of 5

Perfect location. Short drive to the train depot.

Rita at front desk was awesome! Very helpful for whatever need (shower cap) or information I inquired about - such as the steam engine train excursion we were taking the following day. Which was also pretty awesome. Perfect place to stay at a great price!

Posted by , from north AL on Dec 30, 2017

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Comment from Hotel Management

Jan 31, 2018 by RJones, Front desk agent

On behalf of our whole team, we thank you for the positive feedback. We take pride in our hotel and the services that we provide. We look forward to providing you with accommodations on your next visit to the mountains.

5 out of 5
It was great, very clean and staff were.very friendly!

Posted by on Aug 1, 2016

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5 out of 5

WOW!!

Pros: Free breakfast, Close restaurants, Free Internet
I can honestly not believe that this is only rated a 2 star. This fully met my expectations of a 3-3.5 star hotel at least. My highest criteria for a great stay is a CLEAN room, and this was truly SPOTLESS from top to bottom. The breakfast was GREAT and had several well stocked options (I always LOVE when i can make my own waffle). The front desk ladies were both very friendly and infomative during my stay. Check-in was quick and easy, check out equally as easy. The rooms are accessed by interior hallways which is always a nice amenity regarding safety. I felt completely safe here my entire stay. The location is easy to get to and is cut into a hillside with no bright, noisy, or close neighboring businesses. There are a few fast food restaurants just down the hill, and the hotel was only a 10 minute drive to Harrah's Cherokee Casino which was quite convenient. A recent renovation was apparent as most everything seemed brand new, but that in itself makes the place feel like a brand new hotel. There aren't any smoking rooms which was great. The only bad review (see the others# written in 2007 must have occured under different management as things were nothing as stated in that review for me. The rooms were exactly as pictured online, no surprises, and delivered an exceptional value for my stay. For those that awaken at the peep of a mouse, my only nuiance would be that my room was not necissarily deafiningly silent. I attribute that to the fact that the building had been renovated and was probably not built with necessarily soundproof rooms. But make no mistake, they aren't unbearably loud by any means. Just the typical occasional sounds you get at most any hotel #which I think they all need to work on personally). In summary, if you're looking for a fair priced hotel room that is also of top quality, then this should definitely suit your needs. I stayed in room 200 alone on a not-so-crowded Friday night. This room was perfect for 1-2 people for a weekend stay. This was my first stay at a Sleep Inn and I am glad to know that I can consider them a quality provider for my future travel needs. And no, I have no affiliation with them :) Check out the photos of my actual room, and the outdoor/indoor pool bubble!

Posted by , from Knoxville, TN, USA on Jan 9, 2013

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About the Sleep Inn Bryson City - Cherokee Area

Location 500 Veterans Blvd, Bryson City, NC 28713

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Sleep Inn Bryson City - Cherokee Area also features a seasonal outdoor pool, a picnic area, and coffee/tea in a common area. Self parking is free. This Bryson City hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Asheville Regional Airport (AVL) (110.2 km / 68.5 mi)
  • Parking: Free self parking

Room Amenities

Sleep Inn Bryson City - Cherokee Area offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Bryson City
  • Sleep Inn Hotel Bryson City
  • Sleep Inn Bryson City Cherokee Area Hotel
  • Sleep Inn Cherokee Area Hotel
  • Sleep Inn Bryson City Cherokee Area
  • Sleep Inn Cherokee Area
  • Sleep Inn Bryson City - Cherokee Area Hotel
  • Sleep Inn Bryson City - Cherokee Area Bryson City
  • Sleep Inn Bryson City - Cherokee Area Hotel Bryson City

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.