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Ramada by Wyndham Maggie Valley

2-star property
4048 Soco Rd, Maggie Valley, NC 1-855-201-7819

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3.2 out of 5
See all 20 Travelocity Reviews

"Everyone was extremely nice and the room was great and the view was magnificent. Will definitely recommend to Family and Friends! " More

By a verified traveler on Sat 10 Apr 2021

Points Of Interest

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Hotel Description

Motel near Stompin' Ground in Maggie Valley

In Maggie Valley

Within 2 miles (3 km) of this Maggie Valley motel, you'll find Stompin' Ground and Wheels Through Time Museum. Soco Falls is within 6 miles (10 km) and Waterrock Knob is within 9 miles (15 km).

Free breakfast

This motel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 46 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking (Mountain View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$72* Per night/room May 16 - May 17

Room, 2 Queen Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, View (Creek View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada by Wyndham Maggie Valley ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Maggie Valley

Everyone (6) Couples (3) Family (5)
5 out of 5
Everyone was extremely nice and the room was great and the view was magnificent. Will definitely recommend to Family and Friends!

Posted by on Apr 10, 2021

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Comment from Hotel Management

May 10, 2021 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

3 out of 5
Currently this location is starting renovations so I do not recommend. Our room was located in the front, by the parking lot. There was a huge dumpster outside to the left of our room filled with carpet and mattresses. Directly in front of our room in the parking lot was a pile of rolling chairs (probably a dozen). Amenities were limited due to covid. This location definitely needs the renovations because the rooms were tidy but not fresh. If the renovations would have been complete I think it would be a good location. Maggie Valley was a pretty area to visit, but we checked out of this hotel after only being there for 5 hours. Front desk associate was kind.

Posted by on Feb 21, 2021

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Comment from Hotel Management

May 12, 2021 by Manager

We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2 out of 5
The whole upstairs was hot, (it was not hot outside). The AC in the room did not work. I told this to the desk attendant, who replied, "really?" "thanks for letting me know". Pretty sure I'd would have received the same response if I said big-foot was in the room.

Posted by , from NY on Aug 23, 2020

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Comment from Hotel Management

Aug 25, 2020 by Paul Patel

Dear Jackie, Thank you for staying with us. I am saddened that your stay did not go as planned with us. As far as the AC not working, I apologize for this inconvenience, and with room availability any of our front desk would gladly move your room with the knowledge that it is summer time. Thanks again for staying with us.

4 out of 5
cramped parking area, everything inside of building was good

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Paul Patel

Dear guest, Thank you for staying with us at Ramada. I appreciate the time you took in leaving this feedback. I apologize that you feel parking is cramped however am pleased that you found everything to be good. Once again thank you and we hope to serve you again!

1 out of 5
old, dated and dirty. rugs looked like they had not been cleaned for years.. dust on edge enough to gather with fingers

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 2, 2019 by Paul Patel

Dear guest, Thank you for staying with us at Ramada, I am very sorry that you ran into these cosmetic issues during your stay with us. Rest assured that we have taken care of the issues stated above. It is my hope you will allow us to better serve you in the future.

1 out of 5
Extremely dirty halls and room. Had to be switched to another room because of garbage on floor of room and makeup and hair on bedsheets. The second room smelled like urine and bathroom floor dirty and dirt on carpet. No other rooms where available in town. Was on our honeymoon and very upset. We thought with name like Ramada it would be nice hotel

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 28, 2019 by Paul Patel

Dear guest, Thank you for staying with us at Ramada. I am very sorry that your stay did not go as planned due to cosmetic issues with the assigned room. It is my hope you will allow us to prove to you in the future.

2 out of 5
The cleanliness of this hotel is awful. Our room smelled awful. We were told it was because someone had left the sliding glass doors open and the smell of the small creek was what we smelled. We were given a spray cleaner to spray in the room. The glass sliding doors did not have a handle to open it with. They came and put one on. The track of the doors was so filthy you could barely slide the door open. No screens - a bug flew in and when I killed it - it landed behind the night stand. When I moved the night stand out to get the bug . . . there was an inch or more of dust and dirt there. I left the bug. Upon arrival we had a refrigerator which you had to tilt back to open the door. They did change that out and gave us a better refrigerator. There was dirt that had been swept in the hallway to the baseboards along the way. We spotted a fruit loop in the pile of dirt on Saturday. The dirt pile finally disappeared on Wednesday. We also had a guest chair in the room that was so dilapidated that if you chose to sit in it - you could not get out of it. I selected this hotel since it was a Ramada hotel thinking it would be an fairly modern, clean hotel. I was very disappointed in this hotel. We could not change hotels as we would have lost our money since we booked thru travelocity and there were no vacancies close. The staff was very friendly and polite, but I will be more selective in my next trip on where I stay and not rely on the name of a chain hotel.

Posted by , from Indianapolis, IN on Jun 26, 2019

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Comment from Hotel Management

Jul 17, 2019 by Paul Patel

Dear Sherry, Thank you for staying here with us at Ramada. I appreciate you sharing your remarks about your stay with us. I am very sorry that you experienced these inconveniences. We value each guest and try to exceed each guests expectations and this was not the case for you. Please contact the front desk with any further concerns about your stay. Again, I am very sorry.

4 out of 5
The view from the balcony. The sound of the water flowing over the rocks. The indoor pool was satisfactory for my daughter. Very clean. Friendly staff.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 24, 2019 by Paul Patel

Dear Guest, Thank you for stopping by and allowing us to accommodate you here at Ramada by Wyndham in Maggie Valley. I appreciate this feedback, and am very pleased that you found the view from your private balcony and the sound of the creek to be nice. I am glad that we accommodated you and your daughter accordingly and that you found everything very clean and our staff friendly. Once again thank you for your visit and we hope to accommodate you again soon.

4 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by Paul Patel

Dear guest, Thank you for staying with us. I hope to see you again in the future.

1 out of 5
My overall experience at this hotel was Terrible. The moment you walk into the non-smoking room it smelled like cigarettes as if someone just had a cigarette. Everything was out dated and old. Old couches with stains and the head board was full of scratch marks. Please don't let the pictures on their website fool you! It's extremely loud there and trust me I would never stay there again!

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 7, 2019 by Paul Patel

Dear guest, Thank you for staying with us and taking the time to write this feedback. I am saddened to hear that your stay did not go as planned. This is a non-smoking hotel, and when we become aware of a situation like this we are authorized to handle the complication as needed. As far as the headboards we are in the process of renovating our rooms. I apologize for any inconvenience you encountered and please rest assured that we are addressing any issue. Once again thank you for staying with us and we hope you will give us another chance in the future.

About the Ramada by Wyndham Maggie Valley

Location 4048 Soco Rd, Maggie Valley, NC 28751

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to May 31 2021 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Maggie Valley offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Ramada by Wyndham Maggie Valley also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This Maggie Valley motel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Asheville Regional Airport (AVL) (63.6 km / 39.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada by Wyndham Maggie Valley offers 46 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the motel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Limited Hotel Maggie Valley
  • Ramada Limited Maggie Valley
  • Ramada Maggie Valley
  • Ramada Limited Maggie Valley Hotel Maggie Valley
  • Ramada Limited Maggie Valley Motel
  • Maggie Valley Ramada
  • Ramada Maggie Valley Motel
  • Ramada Wyndham Maggie Valley Motel
  • Ramada Wyndham Maggie Valley
  • Ramada Maggie Valley
  • Maggie Valley Ramada
  • Ramada Maggie Valley
  • Maggie Valley Ramada
  • Ramada by Wyndham Maggie Valley Motel
  • Ramada by Wyndham Maggie Valley Maggie Valley
  • Ramada Limited Maggie Valley Hotel Maggie Valley
  • Ramada by Wyndham Maggie Valley Motel Maggie Valley

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.