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"{I was disappointed when the desk clerk told me I could have saved $10 by booking it direct. I thought that Travelocity was getting the best rate. The ... " More

By a verified traveler on Sun 18 Oct 2020

Hotel Description

Enjoy the free WiFi at this Maggie Valley lodge

In Maggie Valley

Within a 15-minute walk of the lodge, you'll find Wheels Through Time Museum and Stompin' Ground. Maggie Valley Festival Grounds and Maggie Valley Opry House are also within 2 miles (3 km).

Terrace

This lodge doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 22 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and desks.

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room Jun 22 - Jun 23

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Five Star Inn ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Five Star Inn

Couples (1) Family (1)
3 out of 5
{I was disappointed when the desk clerk told me I could have saved $10 by booking it direct. I thought that Travelocity was getting the best rate. The room was clean . However there was no shampoo, etc. and no dirty laundry bag.

Posted by on Oct 18, 2020

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1 out of 5
We broke down on the side of the highway and couldn’t make our trip and we still were charged a cancellation fee

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Chris

We are sorry to hear that you had travel issues, and although we usually issue rain checks in cases like this, we would be more than happy to issue you a refund if you remove the negative review from our otherwise highly rated establishment. We are also sorry that you had no apparent way to contact us in response to the multiple messages we left for you on your arrival day. You may contact me directly for a refund.

Property Features

Five Star Inn offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. The business-friendly Five Star Inn also features a picnic area, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Maggie Valley lodge.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Five Star Inn offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.16 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Five Star Inn Maggie Valley
  • Five Star Maggie Valley
  • Five Star Inn Lodge
  • Five Star Inn Maggie Valley
  • Five Star Inn Lodge Maggie Valley
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.