Skip to main content
Beginning of main content
4.2 out of 5

"I loved the river view and sleeping with the door open and hearing the river while I slept . The staff were friendly and helpful , I would stay here a ... " More

By a verified traveler on Mon 26 Sep 2022

Enter dates to see availability

Hotel Description

Enjoy the indoor pool at this Dillsboro hotel

On river

Within 6 miles (10 km) of this Dillsboro hotel, you'll find Southwestern Community College and Harris Regional Hospital. Western Carolina University is within 9 miles (15 km) and Gold City Gem Mine is within 12 miles (20 km).

Renovated in 2016

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like self-serve breakfast and free self parking.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Dec 19 - Dec 20

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave, River View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus River Escape Inn & Suites ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus River Escape Inn & Suites

Everyone (11) Couples (3) Family (8)
5 out of 5
I loved the river view and sleeping with the door open and hearing the river while I slept . The staff were friendly and helpful , I would stay here again it was very quiet and down the road a little ways in the little town of Dillsboro in the historic district was great places to shop and eat , we ate at Boots restaurant and it as Awesome .....

Posted by on Sep 26, 2022

Was this review helpful to you?
3 out of 5
The river side of the hotel was beautiful! Staff was not very friendly. Especially disappointed the hot tub was not working. I would go back but will be sure to ask if the hot tub is working. If not I will go elsewhere.

Posted by on Sep 23, 2022

Was this review helpful to you?
5 out of 5

Posted by on Jun 27, 2022

Was this review helpful to you?
5 out of 5

Posted by on Mar 4, 2022

Was this review helpful to you?
5 out of 5
Tucked away from main area- felt like a getaway. Enjoyed the stay. Amenities weren’t nice, could’ve had hairdryer in room. A few maintenance touch ups and everything would be excellent. Would consider this facility again if in the area. Staff was extremely efficient.

Posted by on Jan 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 20, 2022 by Meredith Lawrence, General Manager

Thank you for staying with us! I am glad you had such a relaxing get away with us. For future reference, we do have hair dryers; they are in a black bag, tucked behind the towels on the shelf and there's absolutely no way you will ever see it without feeling around or asking. As I replace the bags, I am getting a lighter color so that they don't disappear into the void so completely.

5 out of 5
Everything was great! The answer to the question on the next page if you have respect for everyone and your people treat everyone with respect it doesn't matter if they are black white, or whatever. As long as they were enjoying your facility.

Posted by on Aug 1, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 2, 2021 by Meredith Lawrence, General Manager

Thank you for staying with us! I am delighted you had a great visit and I hope we'll see you again soon.

5 out of 5
I really liked my room on the river view, it was so peaceful sitting on the balcony and watching the kayakers. Listening to the rushing water. My room beds were comfortable, the room temperature was nice and controllable. The front desk employees were super nice ! ! We could be in Cherokee or surrounding areas in 15-20 minutes, nice to be able to go find something to do and then if we wanted, back to quiet. It was a really nice, quiet place to stay ! !

Posted by on Jun 20, 2021

Was this review helpful to you?
1 out of 5

Posted by on Jun 13, 2021

Was this review helpful to you?
5 out of 5
Roaring river view was beautiful, rooms were top notch, the bed was so comfortable and the staff was amazing. 5 star for me and will definitely be staying there every time i visit the Dillsboro area. I can not say enough about this place, this place was amazing in my eyes.

Posted by on May 15, 2021

Was this review helpful to you?
2 out of 5
The hotel messed up our reservation we were booked fort two nights and they checked us out after the first. We found out when we came back to the hotel to find the room wide open with our belongings still in it. Key cards wouldn’t work for the pool area (likely due to them checking us out). Breakfast was included with the booking. Buffet consisted of pop tarts, apples, some rotten bananas, and stale muffins. Worst hotel stay in the 30 years I’ve been traveling.

Posted by on Mar 29, 2021

Was this review helpful to you?

About the Best Western Plus River Escape Inn & Suites

Location 248 WBI Drive, Dillsboro, NC 28725

Property Features

Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available. A complete renovation of Best Western Plus River Escape Inn & Suites was completed in June 2016. This Dillsboro hotel is smoke free.

  • 65 guestrooms or units
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Rafting nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus River Escape
  • Best Western Plus River Escape Dillsboro
  • Best Western Plus River Escape Inn
  • Best Western Plus River Escape Inn Dillsboro
  • Best Western River Escape
  • Best Western River Escape Inn
  • River Escape
  • Dillsboro Best Western
  • Best Western Dillsboro
  • Best Western Plus River Escape Inn And Suites
  • Best Western Plus River Escape Hotel Dillsboro
  • Best Western Plus River Escape Inn Suites
  • Plus River Escape & Suites
  • Best Western Plus River Escape Inn & Suites Hotel
  • Best Western Plus River Escape Inn & Suites Dillsboro
  • Best Western Plus River Escape Inn & Suites Hotel Dillsboro

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Dillsboro-Hotels-Best-Western-Plus-River-Escape-Inn-&-Suites.h895469-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dillsboro-Hotels-Best-Western-Plus-River-Escape-Inn-&-Suites.h895469-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Dillsboro-Hotels-Best-Western-Plus-River-Escape-Inn-&-Suites.h895469-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions