See all properties

The Shilla Seoul

5.0 star property
5-star luxury hotel near Myeongdong Street

Choose dates to view prices

Photo gallery for The Shilla Seoul

Front of property
Bar (on property)
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Exterior
Premier Suite (Outdoor Pool Access Excluded) | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking available
  • Gym

Explore the area

View in a map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Myeongdong Street
    ‪3 min drive‬
  • N Seoul Tower
    ‪5 min drive‬
  • Seoul (GMP-Gimpo Intl.)
    ‪25 min drive‬

Room options

View all photos for [Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

1 bedroom, premium bedding, down comforters, minibar

[Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(15 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

1 bedroom, premium bedding, down comforters, minibar

[Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Corner Deluxe (Outdoor Pool Access Excluded)

Grand Corner Deluxe (Outdoor Pool Access Excluded) | Property amenity

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

1 bedroom, premium bedding, down comforters, minibar

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down comforters, minibar

[1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down comforters, minibar

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

  • Sleeps 2
  • 1 King Bed

View all photos for [1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down comforters, minibar

[1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

  • 570 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(25 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded) | 1 bedroom, premium bedding, down comforters, minibar

Corner Suite (Outdoor Pool Access Excluded)

  • 732 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Business Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.0 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Indoor pool, outdoor pool, cabanas (surcharge)

The Ambassador Seoul - A Pullman Hotel

Jung-gu
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 449 reviews
$175 nightly
The price is $193
Sep 29 - Sep 30
Total with taxes and fees
The Ambassador Seoul - A Pullman Hotel

About the neighborhood

Seoul

City center stay.Your stay at this Jung-gu hotel places you within 2 miles (3 km) of Myeongdong Street and N Seoul Tower. Namdaemun Market and Gyeongbokgung Palace are also within 3 miles (5 km).

What's nearby

  • Dongdaemun Design Plaza - 15 min walk - 0.8 miles
  • Dongdaemun History and Culture Park - 16 min walk - 0.9 miles
  • Myeongdong Street - 3 min drive - 1.6 miles
  • Namdaemun Market - 4 min drive - 2.3 miles
  • N Seoul Tower - 5 min drive - 1.8 miles

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪서울신라호텔 더 라이브러리 - ‬1 min walk
  • ‪팔선 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪Dongguk Square - ‬12 min walk
  • ‪haus coffee dessert - ‬9 min walk

About this property

The Shilla Seoul

5-star luxury hotel near Myeongdong Street
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury The Shilla Seoul. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

View from room

Grand Hyatt Seoul

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
$277 nightly
The price is $305
Sep 29 - Sep 30
Total with taxes and fees
Grand Hyatt Seoul

Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (KRW 35,000 per stay)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Renovations and closures

This property is closed from October 28 2025 to October 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
  • Valet parking fee: KRW 35000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash.

Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

How close is The Shilla Seoul to the airport?

The Shilla Seoul is 20.3 mi (55-min drive) away from the Gimpo Intl. Airport (GMP) airport, the closest popular airport to the property.

How much does it cost to stay at The Shilla Seoul?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at The Shilla Seoul on Sep 4, 2025 start from $309.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Shilla Seoul have an airport shuttle?

Airport shuttle services are not available at The Shilla Seoul.

Does The Shilla Seoul offer free breakfast?

Free breakfast isn’t provided at The Shilla Seoul, but buffet breakfast is offered for a fee of KRW 86000 for adults and KRW 43000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a casino at The Shilla Seoul?

No, there is no casino at this hotel, but Seven Luck Casino Millennium Seoul Hilton Branch (5-min drive) and Seven Luck Casino Seoul Gangnam Branch (9-min drive) are nearby.

What time is check-in at The Shilla Seoul?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Shilla Seoul?

This hotel offers free self parking. Valet parking is available for KRW 35000 per stay.

Does The Shilla Seoul have a pool?

The Shilla Seoul features an indoor pool and a seasonal outdoor pool.

Does The Shilla Seoul have a restaurant?

There are 5 onsite restaurants, offering options like Korean cuisine and brunch.

Does The Shilla Seoul have a spa?

There are no spa services available at this hotel.

How close is The Shilla Seoul to downtown Seoul?

The Shilla Seoul is 1.7 mi away from Seoul.

The Shilla Seoul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1004 reviews
Rating 8 - Good. 98 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sang hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

You-me

Stayed 3 nights in May 2025

10/10 Excellent

Stefano

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shilla Seoul delivered a flawless luxury experience from start to finish. The service was exceptional and the staff were warm, professional, and genuinely attentive. My dinner at the Michelin-starred La Yeon was a true highlight, offering world-class cuisine with breathtaking views. Every detail felt thoughtful and intentional, making this one of the best hotel stays I’ve ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Clay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice property. Breakfast buffet is very good
Stayed 1 night in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Honjo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The neibourhood is nice but a bit away from te subway station.
Stayed 3 nights in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfy
Stayed 3 nights in May 2025

10/10 Excellent

carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and friendly hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommneded

Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원 분들이 너무 친절합니다. 한명이 아니라 모든 분들이 친절하고 심지어 지나치는 하우스키퍼 분들도 인사를 해주십니다. 샤워볼 있는 곳은 처음 봤어요! 사소하지만 전 이런 세심함이 너무 좋았어요
Stayed 1 night in May 2025

10/10 Excellent

Keon Seok

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Apr 2025

10/10 Excellent

Yeun

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You would think for the money you pay and the attention to luxury the hotel is known for that they would have REAL beds. Our king size bed was nothing more than a giant box spring and a 2 inch mattress pad. HARD AS A ROCK!
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Stayed 2 nights in Apr 2025

10/10 Excellent

Diane C, Apex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla Seoul was a wonderful hotel. The service was excellent and it is gorgeous. The staff was at your service. The food was amazing. I highly recommend it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronald Kwok Ho

Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Service with a capital S!

We have stayed at many five-star hotels around the world, but the service at The Shilla is truly in a league of its own. The rooms are spacious and comfortable, and every staff member I encountered – including the valet attendants and service car drivers – spoke English to a high standard. If I had to identify a fault, which is difficult, it would be the use of individually plastic-wrapped cups in the rooms, which are replaced daily during servicing. This seemed excessive and not particularly environmentally friendly. Additionally, upon check-in, I was informed that the gym and indoor pool would be closed for renovations throughout the entirety of our stay. I clarified this several times, as it seemed unusual given that we had not been notified beforehand. However, I kept seeing guests dressed in gym attire in the lifts. On the fourth day, I enquired directly at the gym and was told that it had only been closed for one day. Unfortunately, due to this misinformation, we missed the opportunity to use the gym and indoor pool, which was disappointing.
Front desk
View from our room
Entry gate
Lobby
Stayed 1 night in Apr 2025

10/10 Excellent

KyungAe

Liked: Cleanliness, staff & service, property conditions & facilities
My all times favorite!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Judy, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is hands-down my favorite place to stay in Seoul. Every time I visit the city, I check availability here before considering any other hotel. The rooms are clean, quiet, and somehow I always get a room with a view of Namsan Tower. Waking up to that view never gets old. I also love starting my day with a workout in their fitness studio—it’s well-equipped and a great way to stay on track while traveling. The buffet is top-notch, with an impressive selection, although quite a bit pricey. I wish they offer a la carte and better cappuccino. Too bad my son and I aren’t big eaters, we usually skip it and opt for in-room dining when we want to relax or most of time we just go out. The room service has always been prompt and delicious. The location is incredibly convenient—there’s a subway station right outside the hotel, cafes just across the street, and around the corner by the stadium, I recently discovered a fantastic new brunch spot (wish I’d found it sooner!). Taxis are super inexpensive so we used Uber a lot. If I had one small suggestion, it would be to recognize returning guests more personally—like remembering room preferences and maybe buffer voucher? Since I come here every year, it would be a nice touch. Overall, this hotel makes every Seoul trip feel easy, cozy, and comfortable. I’ll definitely keep coming back!
Stayed 5 nights in Apr 2025

10/10 Excellent

BUM SOO

Liked: Cleanliness, staff & service, property conditions & facilities
Relax
Stayed 5 nights in Apr 2025

10/10 Excellent

Yeong joo

Stayed 1 night in Apr 2025

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic luxury with attention to detail. I had a really comfortable stay and wish I could have stayed longer.
Stayed 1 night in Apr 2025

8/10 Good

Christina, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Chia-An

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer care

They provide amazing service. I left a bag in the taxi trunk on the way this hotel. The concierge tracked the taxis license plate and found the driver. And they were able to recover my bag! Definitely, they are dedicated to an excellent customer care!
Stayed 1 night in Apr 2025