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Cheltenham Chase Hotel & Spa

4.0 star property
Enjoy the spa at this eco-certified Cheltenham hotel

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Indoor pool, outdoor pool
Daily buffet breakfast (GBP 17.00 per person)
Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Aerial view

Popular amenities

Explore the area

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Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • University of Gloucestershire
    ‪8 min drive‬
  • The Promenade
    ‪10 min drive‬
  • Cheltenham Racecourse
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Classic Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Family Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Accessible King Room

Classic Accessible King Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cheltenham

In Cheltenham .Within 6 miles (10 km) of this hotel, you'll find University of Gloucestershire and Cheltenham General Hospital. The Promenade and Kingsholm Stadium are also within 6 miles (10 km).

What's nearby

  • University of Gloucestershire - 8 min drive - 5.0 miles
  • Gloucester Quays - 10 min drive - 6.5 miles
  • The Promenade - 10 min drive - 6.0 miles
  • Gloucester Docks - 10 min drive - 6.3 miles
  • Cheltenham Racecourse - 13 min drive - 8.8 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • The Old Elm Inn
  • The Cheese Rollers
  • Royal Oak
  • Whittle Inn Brewers Fayre
  • Toby Carvery

About this property

Cheltenham Chase Hotel & Spa

Enjoy the spa at this eco-certified Cheltenham hotel
Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. A hot tub, a fitness center, and spa services are also featured at the eco-certified Cheltenham Chase Hotel & Spa. Self parking is free.

This Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

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Property amenities

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Cheltenham Chase Hotel & Spa.

Does Cheltenham Chase Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Cheltenham Chase Hotel & Spa, but buffet breakfast is offered for a fee of GBP 17.00 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Cheltenham Chase Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Cheltenham Chase Hotel & Spa?

This hotel offers free self parking.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa features an indoor pool and an outdoor pool.

Does Cheltenham Chase Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cheltenham Chase Hotel & Spa have a spa?

This hotel has a spa, which features massages, facials, and aromatherapy.

How close is Cheltenham Chase Hotel & Spa to downtown Cheltenham?

Cheltenham Chase Hotel & Spa is 0.5 mi away from Brockworth.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gita

Stayed 1 night in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was only one problem the phone in the room was ringing at 12 midnight , the next day it was half one in the night then six o'clock in the morning and seven the same day when we pick it up there was no answer.they said it was a fault but they had problems before but didn't tell us.
Stayed 4 nights in Mar 2025

8/10 Good

Salsabeel

Stayed 2 nights in Apr 2025

10/10 Excellent

Bellina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe and parking. Some of the staff very nice and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jon-Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Liked: Cleanliness, room comfort
Disliked: Staff & service

Average

No EV charging (or not told about it) Very average breakfast, gluten free option was one box of cereal, two nasty sausages and two cardboard toast - all presented curtly by the woman in charge Lovely receptionist, great cleaners and welcome access to pool, sauna and steam room saved it from 2 stars
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Mar 2025

6/10 Okay

Susan

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Sidra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Booked a 2 night stay for a romantic getaway & to explore the surrounding area. On arrival at 2.30 our room was ready which was a nice surprise. We unpacked & went to the spa, it’s very small, only 2 loungers & 6 chairs bu the pool & they were all taken. The jacuzzi was full too so we had a swim, the pool wasn’t very warm & then eventually a few people vacated the jacuzzi so we hoped in, but unfortunately it wasn’t working properly the bubbles when they started were very underwhelming! The changing room were small & busy too, all in all we weren’t very impressed with the spa & pool so decided not to use it again. We had booked a table in the restaurant for dinner & that was very nice. Service was good as was food. Breakfast the next morning wasn’t quite so good, the pastries were stale & the cooked breakfast wasn’t particularly plentiful the fried eggs were dried up & inedible. Breakfast staff not particularly helpful just wandering around not even cleaning & replenishing tables.
Stayed 2 nights in Mar 2025

6/10 Okay

Antonia

Liked: Cleanliness, property conditions & facilities
Hotel was
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed atmosphere and setting

We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Elise

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

yvonne

Stayed 9 nights in Feb 2025

10/10 Excellent

Carol

Stayed 1 night in Feb 2025

6/10 Okay

Rokini

Stayed 2 nights in Feb 2025

8/10 Good

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay at this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend break

Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around
Stayed 2 nights in Feb 2025

10/10 Excellent

Jomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delta by Marriott

Had a short trip to the Cotswold and stayed at delta hotel. Stay was very pleasant, the atmosphere and cleanliness of the hotel was excellent. Gym and facilities was also something that I thought was good. Overall, would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin (Sanghoon)

Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A very comfortable stay of one night. Good pool facility. Friendly service
Stayed 1 night in Jan 2025