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"the check in person Laura i think was delightful. she even called when we got in the room to make sure all was ok. the room was clean and very pleasan ... " More

By a verified traveler on Thu 21 Jan 2016

Hotel Description

Hotel perfectly located for exploring Chelmsford

City center stay

Your stay at this Highlands hotel places you within 6 miles (10 km) of Tsongas Arena and University of Massachusetts Lowell. National Streetcar Museum and John F Kennedy Civic Center are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

The 114 individually decorated guestrooms offer free WiFi and private yards. LCD TVs come with cable channels, and other amenities include refrigerators and premium bedding.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Aug 23 - Aug 24

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Chelmsford Inn ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Chelmsford Inn

Everyone (3)
2 out of 5

Too much road noise

I paid a premium due to very limited availability. The hotel is fine but the road noise was terrible.

Posted by on Jun 29, 2017

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Comment from Hotel Management

Jul 1, 2017 by Evan Leduc

Thank you for taking the opportunity to leave some feedback regarding your recent visit to our hotel. I'm glad to hear that you enjoyed the hotel and all of the wonderful amenities that we have to offer for our guest. I'm sorry to hear that the noise from the road had kept you awake at night. We would love the opportunity to see you again the next time you're in the Chelmsford/Lowell area again so we may have another chance to provide you with a more superior stay and hopefully a more quieter room.

4 out of 5

friendly staff

Pros: the location-staff- and cleanliness
Cons: looking from the balcony some of the curtains in other rooms gave a bad impression
Location: we were at a funeral so nothing to do but that for this trip.
the check in person Laura i think was delightful. she even called when we got in the room to make sure all was ok. the room was clean and very pleasant.

Posted by , from ct on Jan 21, 2016

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Comment from Hotel Management

Jan 25, 2016 by Marge

Thank you so much for your kind words in recognizing the hard work of our staff. Laura is truly an exceptional member of our team idedicated to customer service and I'm glad it shows. My sympathy to you for your loss ... I hope your next visit to us if for a much happier occasion.

4 out of 5

Convenient with excellent continental Breakfast

The location was excellent for visiting relatives in Chelmsford. The breakfast (included) had waffles, sausage, bacon, eggs, toast, juices, etc. in a pleasant setting. Beds were nice, room generally ok; however bathroom floor had to be scrubbed at our request. Fresh towels each day; Keurig coffee in-room, but cups and new cartridges were forgotten on 2 of 4 days. Front desk had to arrange for them. Lobby was nice, had 4 computers to use, with a printer for each.

Posted by , from Aiken, SC on Aug 27, 2015

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Comment from Hotel Management

Sep 8, 2015 by Marge

Thank you for sharing you experience and I'm disappointed that you experienced the problems that you mentioned. I can assure you I will be addressing these issues with the Housekeeping Manager to see what changes we can implement to ensure that another guest does not have the same issues. I hope that you will give us another try.

3 out of 5

Nice staff, not the best rooms

Pros: Free breakfast, nice people
Cons: ammenities, shotty internet and tv
very nice front desk clerks, but the ammenities were not the best. The first day we had no hot water until the evening and even then it only lasted about ten minutes. You could tell they hadnt kept up with the carpeting- it didnt meet the walls and were fraying. The internet worked sparingly even though it said there was full service. And the breakfast only lasted til nine. For a young couple on vacation, not even a free breakfast would get us out of bed that early. The tv was going as was evdenced by the warped coloring. All in all it was a cozy experience for a snowy winter vacation and almost worth the money, but we will not be going back.

Posted by , from Ma on Feb 8, 2011

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4 out of 5

Agree with clean & friendly!

Review that said older building, well maintained. Was spot-on. Not glamorous but a real value. I have relatives in the area so, will be staying again soon.

Posted by on Nov 11, 2010

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5 out of 5

Clean, Friendly Hotel

Recently stayed at this hotel for two days on way to Maine. What a great place at an affordable price. Outstanding front desk that was very caring and personable. Free breakfast was plentiful and the hotel was very clean. Terrific pool in the backyard with large area for kids to play. Would highly recommend this place.

Posted by on Aug 12, 2010

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5 out of 5

Clean and friendly

The motel was very clean and friendly. The continental breakfasts were outstanding.

Posted by on Jan 31, 2008

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5 out of 5

Great free breakfast

Excellent customer service, free high speed internet, comfortable beds, clean hotel. Right off highway.

Posted by on Aug 29, 2007

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3 out of 5

just an okay experience

An old place, recently remodeld and clean enough. Not a great price, just okay. There was a fight on the parking lot, making a delay in unloading our luggage until the police came. Made us wonder about the neightborhood safety. Rooms were okay, but their much touted breakfast was a few patries and generic stuff in a very small and cheerless room.

Posted by on Jun 20, 2007

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3 out of 5

Wireless Warning

Although advertised as having wireless internet, this hotel only has service in some of the rooms (not ours) and the lobbly. Also, our room was next to the ""breakfast room"" which was noisy!

Posted by on Jul 16, 2006

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About the Best Western Plus Chelmsford Inn

Location 187 Chelmsford Street, Chelmsford, MA 01824-2307

Property Features

Best Western Plus Chelmsford Inn offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1250 square feet (116 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Chelmsford Inn. Free self parking is available. Smoking is allowed in designated areas at this Chelmsford hotel.

  • 114 guestrooms or units
  • 5 levels
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (55.5 km / 34.5 mi)
  • Train station: Lowell Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Chelmsford Inn offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private outdoor space
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Moonstones - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Chelmsford
  • Best Western Chelmsford Inn
  • Best Western Plus Chelmsford
  • Best Western Plus Chelmsford Inn
  • Chelmsford Best Western
  • Chelmsford Inn
  • Best Western Chelmsford Hotel
  • Best Western Plus Chelmsford Hotel Chelmsford
  • Best Western Plus Chelmsford Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.