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Hotel Roc et Neige

3.0 star property

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Photo gallery for Hotel Roc et Neige

Snow and ski sports
Property grounds
Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds
Balcony
Lobby
Reviews
8.0

Very good

Popular amenities

  • BarBarBar
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry

Explore the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660
  • Popular LocationChateau-d'Oex-Praz-Perron Cable Car7 min walk
  • Popular LocationChateau d'Oex Ski Resort6 min drive
  • Popular LocationGruyère Pays-d'Enhaut Regional Nature Park8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)103 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

10/10 Exceptional
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

10/10 Exceptional
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Twin Room

8.8/10 Excellent
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Double Room

7.9/10 Good
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Single Room

9.3/10 Wonderful
  • Sleeps 1
  • 1 Twin Bed

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The price is $163
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$176 total
includes taxes & fees
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About the neighborhood

Chateau-d'Oex

Near the slopes.Within a 10-minute walk of the hotel, you'll find Chateau-d'Oex-Praz-Perron Cable Car and La Braye. Chateau d'Oex Ski Resort and Tête des Mourriaux are also within 3 miles (5 km).

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk
  • La Braye - 7 min walk
  • Chateau d'Oex Ski Resort - 6 min drive
  • Gruyère Pays-d'Enhaut Regional Nature Park - 8 min drive
  • Gstaad Ski Resort - 21 min drive

Getting around

  • Château-d'Œx Station - 6 min walk
  • Sion (SIR) - 76 min drive

Restaurants

  • ‪Le Richemont - ‬8 min walk
  • ‪Cafe des Bossons - ‬10 min walk
  • ‪Café du Cerf - ‬7 min drive
  • ‪Le Caribou - ‬4 min walk
  • ‪Parc des sports -Château-d'Oex SA - ‬9 min walk

About this property

Hotel Roc et Neige

3-star ski hotel with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Roc et Neige. Free self parking is available.

This 3-star Chateau-d'Oex hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Roc et Neige offers 60 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Sauna
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 45.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

How close is Hotel Roc et Neige to the airport?

Hotel Roc et Neige is 55.5 mi (76-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Roc et Neige have an airport shuttle?

Airport shuttle services are not available at Hotel Roc et Neige.

Does Hotel Roc et Neige offer free breakfast?

Hotel Roc et Neige offers free buffet breakfast every day from 7:30 AM to 10 AM.

Is there a casino at Hotel Roc et Neige?

No, there is no casino at this hotel.

What time is check-in at Hotel Roc et Neige?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Roc et Neige?

This hotel offers free self parking.

Does Hotel Roc et Neige have a pool?

Hotel Roc et Neige does not have a pool.

Does Hotel Roc et Neige have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Roc et Neige have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Hotel Roc et Neige to downtown Chateau-d'Oex?

Hotel Roc et Neige is 0.2 mi away from Chateau-d'Oex.

Hotel Roc et Neige Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 153 reviews" "
Rating 8 - Good. 77 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 9 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Olena, Fairport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Disappointed
Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Bad
A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Lovely location but horrible hospitality
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

6/10 Okay

E.H.

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
Stayed 2 nights in May 2021