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Hotel Champlain Burlington, Curio Collection by Hilton

3.5 star property
Family-friendly 3.5-star hotel near ECHO Lake Aquarium and Science Center

Choose dates to view prices

Photo gallery for Hotel Champlain Burlington, Curio Collection by Hilton

Lobby
Presidential Suite, Multiple Beds | Living area | 55-inch flat-screen TV with digital channels, TV
View from room
Exterior
Breakfast and lunch served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
60 Battery St, Burlington, VT, 05401
  • Place, Waterfront Park
    ‪2 min walk‬
  • Place, ECHO Lake Aquarium and Science Center
    ‪2 min walk‬
  • Place, Church Street Marketplace
    ‪7 min walk‬
  • Airport, Burlington, VT (BTV-Burlington Intl.)
    ‪11 min drive‬

Room options

King Room

  • Sleeps 2

King Room With Partial Lake View

  • Sleeps 2

Queen Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Premium Two Queen Room with Lake View

  • Sleeps 4

Premium King Room with Lake View

  • Sleeps 4

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing/Mobility Accessible With Tub

  • Sleeps 4

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Panoramic)

Room, 1 King Bed, Lake View (Panoramic) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View (Panoramic)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Ethan Allen)

Suite, 1 King Bed, City View (Ethan Allen) | Living area | 55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, City View (Ethan Allen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium Room, 2 Queen Beds, Lake View | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Living area | 55-inch flat-screen TV with digital channels, TV

Presidential Suite, Multiple Beds

  • Sleeps 2
  • 1 King Bed and 1 Twin Murphy Bed

Two Queen Room Pool Side

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Presidential Studio

  • Sleeps 2

2 Queen Partial Lake View

  • Sleeps 4

King Room with Panoramic Lake View

  • Sleeps 2

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About the neighborhood

Burlington

On lake.With a stay at this Burlington hotel, you'll be steps from ECHO Lake Aquarium and Science Center and a 5-minute walk from Waterfront Park. Lake Champlain Ferry and Church Street Marketplace are also within half a mile (1 km).

What's nearby

  • Waterfront Park - 2 min walk - 0.1 miles
  • ECHO Lake Aquarium and Science Center - 2 min walk - 0.1 miles
  • Lake Champlain Ferry - 5 min walk - 0.3 miles
  • Church Street Marketplace - 7 min walk - 0.4 miles
  • Flynn Center for the Performing Arts - 7 min walk - 0.4 miles

Getting around

  • Burlington Union Station - 4 min walk
  • Burlington Intl. Airport (BTV) - 19 min drive

Restaurants

  • ‪Burlington Bay - ‬2 min walk
  • ‪The Vermont Pub & Brewery - ‬5 min walk
  • ‪Original Skiff - ‬1 min walk
  • ‪Splash At The Boathouse - ‬5 min walk
  • ‪Juniper Bar & Restaurant - ‬3 min walk

About this property

Hotel Champlain Burlington, Curio Collection by Hilton

Family-friendly 3.5-star hotel near ECHO Lake Aquarium and Science Center
Hotel Champlain Burlington, Curio Collection by Hilton offers its guests a sauna, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 18822 square feet (1749 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Champlain Burlington, Curio Collection by Hilton. For a fee, parking is available. A complete renovation of Hotel Champlain Burlington, Curio Collection by Hilton was completed in November 2020.

Smoking is allowed in designated areas at this 3.5-star Burlington hotel.

  • 1 building
  • 258 guestrooms or units
  • 8 levels
  • 18822 sq ft of conference space
  • 1749 sq m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Champlain Burlington, Curio Collection by Hilton offers 258 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Jan 4 - Jan 5
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Property amenities

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Outdoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered self parking fee: USD 16.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burlington Hilton
Hilton Burlington Hotel
Hilton Hotel Burlington
Burlington Hilton Hotel
Hilton Burlington Hotel Burlington
Hilton Burlington
Hilton Burlington Lake Champlain Hotel
Hilton Champlain Hotel
Hilton Champlain
Hilton Burlington Lake Champlain
Hotel Champlain Burlington Curio Collection by Hilton
Hotel Champlain Burlington, Curio Collection by Hilton Hotel

Frequently asked questions

How close is Hotel Champlain Burlington, Curio Collection by Hilton to the airport?

Hotel Champlain Burlington, Curio Collection by Hilton is 6.3 mi (19-min drive) away from the Burlington Intl. Airport (BTV) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Champlain Burlington, Curio Collection by Hilton?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Champlain Burlington, Curio Collection by Hilton on Feb 1, 2026 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Champlain Burlington, Curio Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at Hotel Champlain Burlington, Curio Collection by Hilton.

How close is Hotel Champlain Burlington, Curio Collection by Hilton to the beach?

This hotel is 1.1 mi (3-min drive) from Texaco Beach and 1.6 mi (6-min drive) from North Beach. Don't forget your sunscreen!

Does Hotel Champlain Burlington, Curio Collection by Hilton offer free breakfast?

Free breakfast isn’t offered at Hotel Champlain Burlington, Curio Collection by Hilton, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 30.00 for adults, USD 10.00 and 30.00 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Champlain Burlington, Curio Collection by Hilton?

No, there is no casino at this hotel.

What time is check-in at Hotel Champlain Burlington, Curio Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Champlain Burlington, Curio Collection by Hilton?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per night.

Does Hotel Champlain Burlington, Curio Collection by Hilton have a pool?

Hotel Champlain Burlington, Curio Collection by Hilton does not have a pool.

Does Hotel Champlain Burlington, Curio Collection by Hilton have a restaurant?

Hotel Champlain Burlington, Curio Collection by Hilton is home to Lily May's Cafe, which features American cuisine.

Does Hotel Champlain Burlington, Curio Collection by Hilton have a spa?

There are no spa services available at this hotel.

How close is Hotel Champlain Burlington, Curio Collection by Hilton to downtown Burlington?

Hotel Champlain Burlington, Curio Collection by Hilton is 0.3 mi away from Burlington.

Hotel Champlain Burlington, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 751 out of 1391 reviews
Rating 8 - Good. 328 out of 1391 reviews
Rating 6 - Okay. 170 out of 1391 reviews
Rating 4 - Poor. 83 out of 1391 reviews
Rating 2 - Terrible. 59 out of 1391 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, even though it took a long time to finally check in, went to the bar area and was greeted by a wonderful bartender!
Stayed 1 night in Dec 2025

10/10 Excellent

Christie

Traveled with group
Liked: Cleanliness
Very courteous staff, however they did not know the city very well. The room is lovely and very comfortable.
Stayed 1 night in Dec 2025

6/10 Okay

Christopher G

Stayed 4 nights in Oct 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. But the choices in the room and bathroom of dark colors makes lighting very difficult. In the bathroom especially the updates are beautiful but the lighting is dim and attempting to do make up and hair styling was challenging!
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a one & done hotel. I thought that when it said renovated that someone new bought it. It is the same ineffecient hotel it always was with a bandaid put on it. Mattress was hard as rocks- thought I was going to fall off of bed. You can still hear all of the other rooms & dogs barking. Tub was peeling, bathroom floor was filthy & all corners had filth in them. Shower curtain was wrinked. Condensation from windows was on the glass, sill & dripping on dark grey carpet. Paint is chipping. Exhaust fan in bathroom does not work and this is a violation of the city's code. Housekeeper sitting on floor in hallway charging her phone. Front desk staff with dark hair & accent was rude & rolled her eyes when I asked a question. Homeless sleeping in parking garage. The resort fee is ridiculous because this is not a resort. Hilton should inspect this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Stayed 1 night in Sep 2025

6/10 Okay

Nelson

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately the room i reserved wasn't available and the hot tub was broken, the Hotel was under renovation and the sauna wasn't avaliable for use all day.
Stayed 2 nights in Sep 2025

8/10 Good

Roberto

Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Business traveler
Liked: Staff & service
The hotel was in a great location of Burlington. It was an easy walk to anything around downtown. The hotel was really noisy. The elevator sounds would begin at 5 AM. It was loud and you could hear conversations anywhere on the floor. I would consider staying somewhere else when I return. The staff was friendly and the food was great. The hotel needs some updates but overall outside of the noise comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deb

Stayed 1 night in Sep 2025

4/10 Poor

Sara

Liked: Cleanliness
Disliked: Room comfort
Temperature not well regulated in room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Karen

Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, great view. Friendly staff Resort fee seemed a bit unwarranted
Stayed 1 night in Sep 2025

6/10 Okay

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and overall good experience…except one employee made such a bad impression it really changed our feeling. First the great, Darius at check out…wonderful…and the valet, Jacob…above and beyond. A member of our group left an item in his room…he did not realize until 2 days later, we were back in Burlington for the day, flying out in the afternoon. I called and, spoke with Annika -explained the situation and she said we would need to fill out an online form. I explained that we are only in town for a few hours…if I email will I hear anything within that time frame. She said she couldn't help. I filled the form out and 2 hours later we drove to the hotel. It was Annika at the desk, we explained the situation. She said her colleague was returning and she would check. The colleague came back and she left…going upstairs…we thought looking for our item. After 25 minutes we went to the desk and the other guy said…oh she’s at lunch…maybe returning in10-15 minutes. We sat there for over 30 minutes waiting…honestly the guy at the desk also, was not too interested in helping us. We saw a few other employees walking around…and then the valet, Jacob walked by. We told him no one would assist us, could he help…he said, oh sure…in 10 minutes…while helping other guests, he walked behind the desk…went to the office, right behind the desk and found our item! Annika couldn’t be bothered. She never returned or spoke to us after we made the request. Seriously lacking
Stayed 2 nights in Sep 2025

2/10 Terrible

Marjorie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the property was attractive it was not well run. Our room type was changed at the last minute to a room we were not happy with because they said the hotel was oversold. Our room was not ready when we arrived at 5:15 to check in even though check in was at 4:00.
Stayed 1 night in Sep 2025

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities

What a Mess of a Hilton-Branded Hotel

This place was supposedly recently purchased by the Radisson Corp, according to the staff who checked us out. They said the Radisson is “scrambling to get to maintenance & refreshing. ALSO, same person said that Hilton sold this property to a Franchiser, which the Hilton now typically does. Obviously the Franchiser hasn’t figured out a damn Budget & Capital Expenditure Strategy. 🙄 GEEZ. Get this: SO MANY deferred maintenance items. Just a few we saw first hand: •Terribly worn carpet in the very nice morning breakfast venue and relaxation area; VERY VISIBLE STAIRWAY BLUE CARPET SO VERY WORN IN MANY PLACES ON EACH STEP. •7th floor huge rattling HVAC unit to the right of the elevator in ceiling. •Elevators: All the other Guests were LAUGHING at their terrible functioning. We were freaked out. One of them often “jumped to a halt”(?!?), and we all had to keep pushing the buttons to get any further movement. •So many worn areas, poor painting jobs, and in our Room…a whole section of carpet that had lifted up in waves across an 8 foot swath. THE SHAME OF IT ALL: This Hotel is in a PRIMO area, and should be as bright and clean as the rest of the area…..directly across the street from a large park, Marina, evening sunsets, and LAKE CHAMPLAIN, for heavens sake. Please don’t hype this mess of a hotel until the current owner turns it around.
Stayed 2 nights in Sep 2025

4/10 Poor

Jean

Stayed 2 nights in Sep 2025

6/10 Okay

Arianit

Stayed 3 nights in Sep 2025

4/10 Poor

lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid 755$ for a superior room 1 night and it wasn’t ready by 4 as well as the superior wasn’t available and no credit could be made as we had booked through a third-party Expedia and not directly with the hotel. The staff was very friendly and gave a mail voucher
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Staff very helpful. Jane and the staff at Lily May's were outstanding. Jane is a wonderful person who met us each morning with a smile and pleasant conversation. The breakfast buffet had many choices and was very well supplied.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, immaculately clean hotel, rooms cleaned (spotless) every day, and excellent restaurants.
Stayed 3 nights in Sep 2025