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Maison Otis

3.5 star property
3.5-star hotel perfect for exploring Baie-St-Paul

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Photo gallery for Maison Otis

Comfort Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished
Reception
Signature Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished
Restaurant
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Sentier des Caps
    ‪2 min walk‬
  • Train of Le Massif de Charlevoix
    ‪8 min walk‬
  • Golf de Baie-Saint-Paul
    ‪3 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Signature Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Comfort Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Signature Suite, 1 Queen Bed, Non Smoking

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Superior Suite, 1 Queen Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Comfort Double Room, Non Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually furnished

Comfort Room, 1 Queen Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, down comforters, individually furnished

Comfort Room, 1 Queen Bed, Accessible

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Baie-St-Paul

Heart of Baie-St-Paul.Steps from the hotel, you'll find Galerie Clarence Gagnon and Chocolaterie Cynthia. Sentier des Caps and Contemporary Museum of Art are also within half a mile (1 km).

What's nearby

  • Galerie Clarence Gagnon - 1 min walk - 0.0 miles
  • Sentier des Caps - 2 min walk - 0.1 miles
  • Arena Luc et Marie-Claude - 3 min walk - 0.2 miles
  • Train of Le Massif de Charlevoix - 8 min walk - 0.5 miles
  • Golf de Baie-Saint-Paul - 3 min drive - 1.4 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Microbrasserie Charlevoix - ‬1 min walk
  • ‪Mousse Café - ‬6 min walk
  • ‪Café Charlevoix - ‬4 min walk

About this property

Maison Otis

3.5-star hotel perfect for exploring Baie-St-Paul
As a guest of Maison Otis, you'll find a terrace and ski storage. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Baie-St-Paul hotel is smoke free.

  • 19 guestrooms or units
  • Meeting rooms
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
Maison Otis offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Baie-St-Paul hotel provides complimentary wireless Internet access.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Art gallery
  • Free bicycle rentals
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number 2024-12-31, 003356

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

How close is Maison Otis to the airport?

Maison Otis is 66.9 mi (84-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

Does Maison Otis have an airport shuttle?

Airport shuttle services are not available at Maison Otis.

Does Maison Otis offer free breakfast?

Maison Otis does not offer free breakfast.

Is there a casino at Maison Otis?

No, there is no casino at this hotel.

What time is check-in at Maison Otis?

Check-in begins at 4:00 PM.

Is there free parking at Maison Otis?

This hotel offers free self parking.

Does Maison Otis have a pool?

Maison Otis does not have a pool.

Does Maison Otis have a spa?

There are no spa services available at this hotel.

How close is Maison Otis to downtown Baie-St-Paul?

Maison Otis is 0.1 mi away from Baie-St-Paul.

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 407 reviews
Rating 8 - Good. 84 out of 407 reviews
Rating 6 - Okay. 17 out of 407 reviews
Rating 4 - Poor. 9 out of 407 reviews
Rating 2 - Terrible. 10 out of 407 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryse

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alana

Traveled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice old house

We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AIR B AND B NOT a HOTEL!!!

This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjolaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Guy

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

YVES, Montréal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
SITUATION DE L'HÔTEL AU CENTRE DES ACTIVITÉS, TOUT CE MARCHE. MAIS A NOTRE ARRIVÉE PERSONNE NOUS ACCUEIL, TOUT CE FAIRE PAR NOUS-MÊME, PAS TRÈS CHALEUREUX ...
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ma chambre préférée

Très belle chambre avec déco d'artiste québécois. Propreté A1 et le confort est excellent. Je suis arrivée après les heures de fermeture d'accueil et le service téléphonique fut excellent...
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024