90.0% Based on 1295 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$88 per night

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room (Old Town View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite (Square View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 1295 reviews

Excellent 891
Good 342
Average 49
Poor 3
Terrible 10
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>5.0</span> out of 5
Service <span>5.0</span> out of 5

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Kydon, The Heart City Hotel. Free self parking and valet parking are available. This 4-star Chania hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1968
  • Dining venue
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Chania (CHQ-Ioannis Daskalogiannis) (14.3 km / 8.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Kydon, The Heart City Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Memory foam beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Memory foam beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Square - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Agora - This bar specializes in Mediterranean cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited.

  • Property Registry Number -
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Kydon
  • Kydon Hotel
  • Kydon Hotel Khania
  • Kydon Khania
  • Kydon Heart City Hotel Chania
  • Kydon Heart City Hotel
  • Kydon Heart City Chania
  • Kydon Heart City

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.