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Helena Hotel

Property class: 3
3-star hotel near Old Venetian Harbor

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Photo gallery for Helena Hotel

A hotel room with a bed, a desk with a computer, two chairs, a small table, and a TV. Large windows offer a view of a waterfront with buildings and a bridge.
A narrow alley with a sign for "HOTEL HELENA" hanging above.
A narrow alleyway with a yellow building on the right, a sign for 'Hotel Captain Vasilis' on the left, and potted plants along the path.
A hotel room with a bed, desk, chairs, a TV, and a view of a body of water and buildings.
A view from a balcony with a tiled roof overlooking a body of water, buildings, and a distant hill.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131
  • Place, Maritime Museum of Crete
    ‪1 min walk‬
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Lighthouse
    ‪2 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a small table, a television, and a wardrobe.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Sea View

A hotel room with a bed, desk, and large windows offering a view of a cityscape and water.

Superior Double Room, Sea View

  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

A compact room with a bed, a bench, a small table, a TV, and a door.

Standard Triple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Sea View

A hotel room with a bed, a nightstand with a lamp, and a view of a body of water and buildings.

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Sea View

A coastal town with buildings along the waterfront, clear blue water, and a view of the sea.

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

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About the neighborhood

Chania

Seaside stay .Within a 10-minute walk of this Chania Town hotel, you'll find Old Venetian Harbor and Chania Central Market. Maritime Museum of Crete and Byzantine & Postbyzantine Collection are also within half a mile (1 km).

What's nearby

  • Maritime Museum of Crete - 1 min walk - 0.0 miles
  • Old Venetian Harbor - 1 min walk - 0.1 miles
  • Chania Lighthouse - 2 min walk - 0.1 miles
  • Chania Central Market - 7 min walk - 0.4 miles
  • Nea Chora Beach - 14 min walk - 0.8 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Τα Χάλκινα - ‬7 min walk
  • ‪Funky's - ‬7 min walk
  • ‪AlmyVita - ‬7 min walk
  • ‪beans + tales - ‬6 min walk

About this property

Helena Hotel

3-star hotel near Old Venetian Harbor
Helena Hotel offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces. Helena Hotel also features a front-desk safe and a communal living room.
  • 1 building
  • 7 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
Helena Hotel offers 7 accommodations with espresso makers and coffee/tea makers. These individually decorated and furnished accommodations include desks. LCD televisions are featured in guestrooms.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
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The price is $110
Sep 21 - Sep 22
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Things to do

  • TV in common areas

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 20-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

How close is Helena Hotel to the airport?

Helena Hotel is 9.9 mi (34-min drive) away from the Ioannis Daskalogiannis Airport (CHQ) airport, the closest popular airport to the property.

How much does it cost to stay at Helena Hotel?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Helena Hotel on Aug 30, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Helena Hotel have an airport shuttle?

Airport shuttle services are not available at Helena Hotel.

How close is Helena Hotel to the beach?

This hotel is a short 13-minute walk from Nea Chora Beach and 13-minute walk from Koum Kapi Beach. Don't forget your sunscreen!

Does Helena Hotel offer free breakfast?

Helena Hotel does not offer free breakfast.

Is there a casino at Helena Hotel?

No, there is no casino at this hotel.

What time is check-in at Helena Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Helena Hotel?

Free parking is not available at this hotel.

Does Helena Hotel have a pool?

Helena Hotel does not have a pool.

Does Helena Hotel have a spa?

There are no spa services available at this hotel.

How close is Helena Hotel to downtown Chania?

Helena Hotel is 0.1 mi away from Chania.

Helena Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 1 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice view they have windows looking at the bay and location is central central. Both staff are helpfull and nice
Stayed 2 nights in May 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, close to everything, very nice staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great view. Will be back.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Myriam

Liked: Staff & service, amenities, property conditions & facilities
Giorgios was amazing, he went above and beyond to ensure my stay and experience in Chania was full of Cretan hospitality. He was a prompt and excellent communicator. A lovely young man😊🇬🇷
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Selena Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
George is amazing and gave great recommendations
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Elis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and friendly hotel right in the heart of old port Chania. Staff Georgios was very polite and helpful. When we arrived at the hotel he had prepared a map for us with personal recommendations of locations for dinner, drinks, breakfast and other activities such as the nearby beach. If we had any questions regarding places to go, words in Greek or anything else, he was always happy to help. The room service was also great, well cleaned with each day new towels, coffee or tea, water bottles and soap/ schampoo. Unfortunately we chose a room on the floor without the ocean view. Still next time we will choose one with a view for that extra feeling. Still, the ocean is literally a 1 minute walk away.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Judy

Liked: Amenities
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Stayed 2 nights in May 2025
Verified review

8/10 Good

Michelle

Liked: Amenities
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene! Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Thiemo

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage und der Blick auf den venezianischen Hafen ist grandios. Super Personal. Und der Chef outstanding und 24 Stunden privat erreichbar. Unglaublich herzlich und zuvorkommend. Efcharisto para poli!
Blick aus dem Fenster
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort y amabilidad

Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service

Hotel muy céntrico

Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities

kann man weiterempfehlen

alles prima..sauber und alle serhe freundlich.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin dudar

Totalmente recomendable. La ubicación y atención fue excelente
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Rooda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소주변은 새벽까지 사람이 많아 으슥하지 않습니다. 밤늦게까지 돌아다니기 좋고 있을거 다 있어요. 객실은 조금 오래되었으나 깨끗하고 깔끔합니다. 가장 좋은건 창문으로 바다가 보입니다. 저렴한 가격에 가성비 좋아요. 직원과 사장님은 너무 친절했습니다. 영어를 못해 대화는 안통했지만 마주칠때마다 재밌게 놀고있냐고 물어봐주셨어요. 가성비있는 호텔로 추천합니다
Stayed 2 nights in Jul 2019

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