Fairmont Yangcheng Lake

5.0 star property
Family-friendly 5-star hotel near Yangcheng Lake

Choose dates to view prices

Photo gallery for Fairmont Yangcheng Lake

Couples treatment rooms, sauna, spa tub, body treatments, hydrotherapy
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports facility
Meeting facility
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
No. 3668 West Ma'anshan Road, Kunshan, Suzhou, Jiangsu, 215300
  • Popular LocationYangcheng Lake1 min walk
  • Popular LocationSuzhou International Expo Center15 min drive
  • Popular LocationJinji Lake17 min drive
  • AirportShanghai (PVG-Pudong Intl.)104 min drive

Room options

Signature Twin Room, 1 Double Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Fairmont Gold, Deluxe Room, 2 Queen Beds, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Premium Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 1 Double Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

Fairmont Gold, Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Grand Room, 1 Double Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, Multiple Beds

  • Sleeps 3
  • 2 King Beds

Presidential Suite, 1 King Bed

  • 3337 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed with Sofa bed, Lake View

  • 829 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Deluxe Twin Room, 2 Double Beds, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Park View

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Deluxe Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Suzhou

On lake.You'll be within half a mile (1 km) of Yangcheng Lake and 9 miles (15 km) of Tinglin Park.

What's nearby

  • Yangcheng Lake - 1 min walk
  • Suzhou International Expo Center - 15 min drive
  • Jinji Lake - 17 min drive
  • Humble Administrator's Garden - 20 min drive
  • Shantang Street - 23 min drive

Getting around

  • Yangshan South Station - 4 min drive
  • Suzhou Railway Station - 21 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 104 min drive

Restaurants

  • 蟹仙楼 - 4 min drive
  • 华能蟹庄 - 3 min drive
  • 渔家灯火 - 6 min drive
  • Curve酒吧 - 6 min walk
  • 颐丰阁 - 7 min walk

About this property

Fairmont Yangcheng Lake

Family-friendly 5-star hotel near Yangcheng Lake
Fairmont Yangcheng Lake offers its guests a full-service spa, a complimentary water park, and an outdoor tennis court. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 23670 square feet (2199 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Fairmont Yangcheng Lake. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 23670 sq ft of conference space
  • 2199 sq m of conference space
  • Built in 2009
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Yangcheng Lake offers 199 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with cable channels. Refrigerators and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Willow Stream has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 161 for adults and CNY 81 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Yangcheng Lake

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Yangcheng
Fairmont Yangcheng Hotel
Fairmont Yangcheng Hotel Kunshan Lake
Fairmont Yangcheng Lake Kunshan
Yangcheng
Fairmont Yangcheng Lake Hotel Suzhou
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake Hotel Suzhou

Frequently asked questions

How close is Fairmont Yangcheng Lake to the airport?

Fairmont Yangcheng Lake is 34.3 mi (50-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Yangcheng Lake?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Fairmont Yangcheng Lake on May 19, 2024 start from $121.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Yangcheng Lake have an airport shuttle?

Fairmont Yangcheng Lake offers an airport shuttle 24 hours a day, for a charge of CNY 900 per vehicle, one-way.

Does Fairmont Yangcheng Lake offer free breakfast?

Free breakfast isn’t provided at Fairmont Yangcheng Lake, but buffet breakfast is offered for a fee of CNY 161 for adults and CNY 81 for children. It's available every day from 6:30 AM to noon.

Is there a casino at Fairmont Yangcheng Lake?

No, there is no casino at this hotel.

What time is check-in at Fairmont Yangcheng Lake?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Fairmont Yangcheng Lake?

This hotel offers free self parking and valet parking.

Does Fairmont Yangcheng Lake have a pool?

Fairmont Yangcheng Lake features an indoor pool, an outdoor pool, and a children's pool.

Does Fairmont Yangcheng Lake have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and light fare.

Does Fairmont Yangcheng Lake have a spa?

Pamper yourself with a day at Willow Stream, where you can enjoy massages, hydrotherapy, and body treatments.

How close is Fairmont Yangcheng Lake to downtown Suzhou?

Fairmont Yangcheng Lake is 5.4 mi away from Bacheng.

Fairmont Yangcheng Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Jun 2021

8/10 Good

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff needs better training
Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
Stayed 2 nights in Dec 2018

10/10 Excellent

vedant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunshan trip
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Stayed 1 night in Apr 2018

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel/Beautiful Location
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.

10/10 Excellent

Barbara, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lakeside hotel
This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yangcheng FISH farm lake and expensive food
The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.

4/10 Poor

Raymond, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star Hotel with 1 star service
The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.

10/10 Excellent

Nic, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to family
The hotel is near by the Yang Chen lake and the view is beautiful.