6/10 Okay
Henry, London
Mar 18, 2020
Disliked: Staff & service, property conditions & facilities
Great location.... requested a fridge for my insulin. On arrival i was promised that one would be provided that evening or next morning.. one was not provided ! Even though there was space provided for a fridge there was nowhere to plug it in Thankfully the weather was not hot, Bathroom was not clean dirty sink toothbrush holder disgusting. Toilet stained and toilet roll holder broken. Fixed on last day. Improvement works were underway, noisy and dusty! Bedroom furniture old and needs updating. Not enough electrical outlets . Had to unplug tv to boil kettle. No bedside lights. And plug socket defective. On a lighter note the balcony is delightful but furniture to sit was old and needed replacing. The staff were all delightful and tried to help as much as possible. If all upgrages go ahead i would stay again because of the great location.
Henry
Stayed 11 nights in Mar 2020