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Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

A spacious lobby with a central decorative area, multiple seating options, and a ceiling with a starry design.
A swimming pool with a tiled deck, surrounded by potted plants and a covered seating area.
2 restaurants; lunch and dinner served
Outdoor wicker furniture with white cushions and small potted plants.
A hotel entrance with a sign reading 'Mercure HOTEL' and multiple flags, including the European Union flag.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Place, Botanical Gardens
    ‪8 min drive‬
  • Place, Cyno Garde
    ‪8 min drive‬
  • Place, Montjoly Beach
    ‪8 min drive‬
  • Airport, Cayenne (CAY-Cayenne - Félix Eboué)
    ‪33 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Balcony

A hotel room with a bed, a nightstand, a table, and a chair. There is a window with curtains, and a view of greenery outside.

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, a desk, and a chair.

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Cayenne

Close to the beach.You'll find Montjoly Beach and Cyno Garde within 2 miles (3 km) of this hotel. Botanical Gardens and Cayenne Hospital are also within 2 miles (3 km).

What's nearby

  • Botanical Gardens - 8 min drive - 1.4 miles
  • Cyno Garde - 8 min drive - 1.4 miles
  • Montjoly Beach - 8 min drive - 1.4 miles
  • Musée des Cultures Guyanaises - 14 min drive - 2.1 miles
  • Central Market - 15 min drive - 2.8 miles

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 31 min drive

Restaurants

  • ‪Le Mekong - ‬4 min drive
  • ‪Kim Loong - ‬6 min drive
  • ‪Les Palmistes - ‬6 min drive
  • ‪Bar des Palmistes - ‬6 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Family-friendly 4-star hotel with 2 restaurants
Mercure Cayenne Royal Amazonia Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the family-friendly Mercure Cayenne Royal Amazonia Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cayenne hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Cayenne Royal Amazonia Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number FR93602036444

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

How close is Mercure Cayenne Royal Amazonia Hotel to the airport?

Mercure Cayenne Royal Amazonia Hotel is 13.4 mi (31-min drive) away from the Cayenne (CAY-Cayenne - Félix Eboué) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Cayenne Royal Amazonia Hotel?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Cayenne Royal Amazonia Hotel on Jul 4, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Cayenne Royal Amazonia Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Cayenne Royal Amazonia Hotel.

How close is Mercure Cayenne Royal Amazonia Hotel to the beach?

This hotel is 1.2 mi (5-min drive) from Montjoly Beach and 8.5 mi (23-min drive) from mozaïk. Don't forget your sunscreen!

Does Mercure Cayenne Royal Amazonia Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Cayenne Royal Amazonia Hotel, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 8 AM to 10 AM.

Is there a casino at Mercure Cayenne Royal Amazonia Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM.

Is there free parking at Mercure Cayenne Royal Amazonia Hotel?

This hotel offers free self parking.

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Mercure Cayenne Royal Amazonia Hotel features an outdoor pool and a children's pool.

Does Mercure Cayenne Royal Amazonia Hotel have a restaurant?

Mercure Cayenne Royal Amazonia Hotel is home to La Brasserie Royale, which features local cuisine.

Does Mercure Cayenne Royal Amazonia Hotel have a spa?

Pamper yourself with a day at Spa Royal, where you can enjoy body wraps, body treatments, and massages.

How close is Mercure Cayenne Royal Amazonia Hotel to downtown Cayenne?

Mercure Cayenne Royal Amazonia Hotel is 1 mi away from Cayenne.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 195 reviews
Rating 8 - Good. 83 out of 195 reviews
Rating 6 - Okay. 24 out of 195 reviews
Rating 4 - Poor. 7 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Stefan

Liked: Cleanliness
Disliked: Staff & service
Restaurant was okay, not a lot of options. Massage was great
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jacob V

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Solange

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Luis

Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025
Verified

8/10 Good

jean-christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon petit déjeuner
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre, personnel au petit déjeuner à l’écoute.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour business
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nesrine

Liked: Cleanliness, staff & service, amenities
Un personnel accueillant et très bonne localisation
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, amenities
Chambre très propre Personnel très accueillant
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Michal

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Cliff

Liked: Cleanliness
- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Plateaux repas sales sur le palier Désagréable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Dec 2025
Verified

8/10 Good

BALTHAZARD

Liked: Cleanliness, amenities, property conditions & facilities
Chambre impeccable et personnel charmant.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities
Buen hotel
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

carl

Disliked: Cleanliness
Il faut réaménager l'hotel, beaucoup de potentiel mais accueil médiocre, finissions en mauvais état, une alarme déclenché dont s'avérant fausse alerte, bréf, dommage d'hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment rien a dire de plus que excellent !! Le sourire et les attentions sont là , le cadre est beau et calme
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Romuald

Liked: Cleanliness, property conditions & facilities, room comfort

Petit déjeuner et hygiène

Le petit déjeuner est de moins bonne qualité en l’occurrence les jus de fruits, c’est de la poudre diluée de mauvais goût Il y a de gros efforts à faire sur la gestion des plateaux repas en chambre que l’on retrouve dans les couloirs C’est fort désagréable pour un hôtel de ce standing
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LERYCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cda séjour

Séjour Affaires Hôtel Mercure propre confortable situé dans en endroit calme sans bruit Je séjourne tous les ans depuis 4 ans 2 restaurants un cuisine asiatique sushis et l’autre traditionnel Employés attentionnés Je retourne
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.
Stayed 3 nights in Jan 2025