For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 6 miles (10 km) of this hotel, you'll find Okemo Mountain Resort and Jackson Gore Ski Resort at Okemo. Dorsey Park and Fox Run Golf Course are also within 6 miles (10 km).
Full-service spa, dining
A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Free WiFi, flat-screen TVs
The individually decorated guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.
Pointe at Castle Hill Resort ratings based on 7 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Pointe at Castle Hill Resort
Everyone (2)Family (1)
5 out of 5
Kids loved the pool
Posted by a verified traveler on Jun 29, 2021
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5 out of 5
We were very satisfied with the property. We brought our 4 year old granddaughter and enjoyed the pool twice. We had no complaints.
Posted by Fudgie00, from Miller Place NY on Feb 13, 2020
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Comment from Hotel Management
Feb 16, 2020
by Front Desk Staff
Thank you for your kind comments. We are thrilled that you enjoyed your stay. We hope to see you again next time your travels bring you to our area.
4 out of 5
Posted by a verified traveler on Jan 10, 2020
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Comment from Hotel Management
Jan 14, 2020
by Front Desk
Thank you for staying with us and we hope we'll see you again next time your travels bring you to our area! :)
2 out of 5
Stuck in a timewarp.
Does not look as advertised--dated, common areas (game room) has ripped, stained furniture.The room was just OK,with carpeting and decorations from 2000.Bathroom looked like it used to be a handicapped room--tiny hand-held shower;small sink in a very large bathroom.Housekeeping was horrible.No glasses were cleaned, ice buckets not emptied, new towels were not provided; even basics like shampoo was scarce;had to ask for extra since there were 4 people in the room. On the plus side, pool area is very nice.
My main disappointment was false advertising. It is advertised as full amenities,and dares to say 'luxury'.Really?Nothing was even dusted and smelled musty.Also, they advertised (on the web and signage) free wi-fi. But free wi-fi is in the main lobby only. So you have to sit in the lobby and they give you a 'card' with an ID/Pin for access. So I brought this to their attention and they said I can have internet in my room for $*. I agreed but they didn't say that it applies to 1 device only, and only for 48 hrs.You need to get a new 'card' for longer stays and more cards for multiple devices. And when I did, the reception was horrible in the room! With smartphones and laptops, who travels with only 1 device? It was a foreign concept to them. The TVs are nice and they're very proud of their flatscreens. Unfortunately housekeeping left the wrong TV guide in our room and we didn't have access to kids channels as indicated.They offered to provide the correct guide, but never did.
Breakfast was horrible-overcooked,mushy, old food in a 150 degree dining room- and they charge you for it.
If you are looking at a step above a motel, this is it.
Posted by a verified traveler on Jan 2, 2011
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5 out of 5
Very Satisfied
Just spent the night Oct 3, 2009. The room was wonderful, expecially after looking at rooms in nearby Ludlow, VT. Our room was clean, had what appeared to be new updated furniture, TV, and bed linens. The room was neat and clean and there were plenty of towels that were of a good quality. Overall we were quite impressed and glad we had found this hotel to stay at.
Posted by a verified traveler on Oct 4, 2009
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5 out of 5
Request new wing! Excellent room!
My husband and I stayed here for a weekend in October and were not disappointed one bit. When we arrived to check-in - they let us check in early and they upgraded us to what they refered to as ""the new wing"" Well, the new wing was a timeshare building and brand new. Granite counters, new appliances, one bedroom, living room, kind sized bath, kitchen and dining area. Everything was spotless. Even the shampoo and conditioner was from the spa on the premesis. The gym was brand new and the indoor pool area looked very clean as well.
If you stay here - ask if any of the suites are available. They are beautiful! Oh, and how could I forget the best part: the fireplace and flat screen TVs.
Posted by a verified traveler on Oct 5, 2008
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1 out of 5
Unmade Room/Dirty stained towels
We came back from a day of skying at Okemo to find our rm nt touched from the nite before.\nWe could have let it go if it had not been for the fact that when we asked for clean towels we were initially told they had none. We then insisted on new towels. We were given four only to find out after my son took a shower that they were dirty and used! We were told that they would give us free breakfast . We left that nite. We will seek relief fron American Express because the manager told us he would not refund our money. Find another place!
Pointe at Castle Hill Resort offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a sauna, and a terrace are also featured at the business-friendly Pointe at Castle Hill Resort. Free self parking is available. This 3.5-star Cavendish hotel is smoke free.
96 guestrooms or units
2 levels
Conference center
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Beauty salon
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Arcade/game room
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Pointe at Castle Hill Resort offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Cavendish hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Coffee maker
Shower and tub combination
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Pointe at Castle Hill Resort has a restaurant on site.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Golfing nearby
Snowmobiling nearby
Mountain biking nearby
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Ziplining nearby
Sledding nearby
Ice skating nearby
Bicycle rentals nearby
Rafting nearby
Ecotours nearby
Snow tubing nearby
Ski lessons available nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Manicures and pedicures
Body wraps
Facial treatments
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Prenatal massage
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Accessible bathroom
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 29.0 per night.
Cribs (infant beds) are available for USD 19.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Individually-wrapped food options are available for breakfast and lunch.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Debit cards
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Crib (infant bed) fee: USD 19.0 per night
Rollaway bed fee: USD 29.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pointe Castle Hill Resort Cavendish
Pointe Castle Hill Proctorsville
Pointe Castle Hill Cavendish
Pointe Castle Hill Resort Proctorsville
Pointe At Hill Cavendish
Pointe at Castle Hill Resort Hotel
Pointe at Castle Hill Resort Cavendish
Pointe at Castle Hill Resort Hotel Cavendish
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
This hotel offers free self parking.
Pointe at Castle Hill Resort is 116.4 mi (135-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.
Pointe at Castle Hill Resort features an indoor pool.
This hotel has a spa, which features prenatal massages, reflexology, and aromatherapy.
Pointe at Castle Hill Resort does not offer free breakfast.
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary).
Airport shuttle services are not available at Pointe at Castle Hill Resort.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
