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Pensión Jade

3.0 star property
3-star guest house perfect for exploring Castro Urdiales

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Photo gallery for Pensión Jade

Interior
Individually decorated, individually furnished, desk, blackout drapes
Interior entrance
Interior
Standard Single Room, 1 Twin Bed | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Ostende Beach
    ‪5 min walk‬
  • Santa Maria Church
    ‪10 min walk‬
  • Cala de Cotolino
    ‪7 min drive‬
  • Bilbao (BIO)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Individually decorated, individually furnished, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, blackout drapes

Standard Double Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Individually decorated, individually furnished, desk, blackout drapes

Standard Single Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Castro Urdiales

Seaside stay .Within a 10-minute walk of the pension, you'll find Bay of Biscay and Ostende Beach. Pedregal Seña Santiago and Santa Maria Church are also within half a mile (1 km).
View more Pensions in Castro UrdialesOpens in a new window

What's nearby

  • Ostende Beach - 5 min walk - 0.3 miles
  • Santa Maria Church - 10 min walk - 0.6 miles
  • Spa Agua Viva - 16 min walk - 0.9 miles
  • Cala de Cotolino - 7 min drive - 1.6 miles
  • Port of Bilbao - 21 min drive - 15.8 miles

Getting around

  • Abanto y Cierbana Putxeta Station - 19 min drive
  • Bilbao Airport (BIO) - 36 min drive

Restaurants

  • ‪Cafetería Dallas - ‬4 min walk
  • ‪La Goleta - ‬4 min walk
  • ‪Regma - ‬3 min walk
  • ‪Marisquería Alfredo - ‬6 min walk
  • ‪Sidreria Marcelo - ‬2 min walk

About this property

Pensión Jade

3-star guest house perfect for exploring Castro Urdiales
Pensión Jade offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Castro Urdiales pension is smoke free.

  • 12 guestrooms or units
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Pensión Jade offers 12 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Castro Urdiales pension provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Arabic, English, Spanish

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Property amenities

Family friendly

  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales

Frequently asked questions

How close is Pensión Jade to the airport?

Pensión Jade is 26.8 mi (36-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Pensión Jade have an airport shuttle?

Airport shuttle services are not available at Pensión Jade.

How close is Pensión Jade to the beach?

This pension is a short 5-minute walk from Ostende Beach and 7-minute walk from Pedregal Seña Santiago. Don't forget your sunscreen!

Does Pensión Jade offer free breakfast?

Pensión Jade does not offer free breakfast.

Is there a casino at Pensión Jade?

No, there is no casino at this pension.

What time is check-in at Pensión Jade?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at Pensión Jade?

Free parking is not available at this pension. Self parking is available for EUR 10 per day.

Does Pensión Jade have a pool?

Pensión Jade does not have a pool.

Does Pensión Jade have a spa?

There are no spa services available at this pension.

How close is Pensión Jade to downtown Castro Urdiales?

Pensión Jade is 0.7 mi away from Castro Urdiales.

Pensión Jade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George L

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter, Kenai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023

6/10 Okay

nuala

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small pension in Castro-Urdiales

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021

8/10 Good

Maria Angeles

Traveled with group
Liked: Cleanliness
Las escaleras son demasiado altas e incómodas.
Stayed 2 nights in Apr 2025

6/10 Okay

Pascual

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Ignacio Sanchez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024

6/10 Okay

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023

8/10 Good

Oihane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Mette

Stayed 1 night in Sep 2022

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2022

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Walter

Disliked: Staff & service

Mittelmäßig

So lala
Stayed 1 night in Sep 2021

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service

Petite chambre

La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021

10/10 Excellent

Maria dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS AND DISHONEST STAFF!!!

I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018