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SureStay Hotel by Best Western Castlegar

Property class: 2.5
Hotel near Kootenay Gallery in Castlegar

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Lobby
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪2 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪3 min drive‬
  • Place, Selkirk College
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Castlegar

City center stay.You'll find Kootenay Gallery and Doukhobor Discovery Centre within 2 miles (3 km) of this hotel. CPR Station Museum and Selkirk College are also within 3 miles (5 km).

What's nearby

  • Kootenay Gallery - 2 min drive - 1.1 miles
  • Doukhobor Discovery Centre - 3 min drive - 1.3 miles
  • Selkirk College - 3 min drive - 1.5 miles
  • CPR Station Museum - 5 min drive - 2.3 miles
  • Red Mountain Resort - 40 min drive - 28.9 miles

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪grateful table - ‬4 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪MapleMirch - ‬6 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬4 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery in Castlegar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes a conference center. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

How close is SureStay Hotel by Best Western Castlegar to the airport?

SureStay Hotel by Best Western Castlegar is 2.3 mi (4-min drive) away from the Castlegar, BC (YCG) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on May 15, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Castlegar have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Castlegar.

How close is SureStay Hotel by Best Western Castlegar to the beach?

This hotel is 11.9 mi (16-min drive) from Shoreacres Beach and 15.9 mi (22-min drive) from Crescent Valley Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Castlegar offer free breakfast?

SureStay Hotel by Best Western Castlegar offers free continental breakfast every day from 6 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Castlegar?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at SureStay Hotel by Best Western Castlegar?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Castlegar have a pool?

SureStay Hotel by Best Western Castlegar does not have a pool.

Does SureStay Hotel by Best Western Castlegar have a restaurant?

SureStay Hotel by Best Western Castlegar is home to The Grand Buddha Bistro, which features Thai cuisine.

Does SureStay Hotel by Best Western Castlegar have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Castlegar to downtown Castlegar?

SureStay Hotel by Best Western Castlegar is 1.9 mi away from Castlegar.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 327 out of 983 reviews
Rating 8 - Good. 418 out of 983 reviews
Rating 6 - Okay. 157 out of 983 reviews
Rating 4 - Poor. 51 out of 983 reviews
Rating 2 - Terrible. 30 out of 983 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly property! When I said I wasn’t really impressed with my rooms location I was moved to another that had more space and a view of the city! Really good breakfast. Lots of options and amenities within walking distance!
Stayed 2 nights in Jan 2026

6/10 Okay

Phil

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jan 2026

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Had a great sleep on a new mattress. Friendly staff. Really enjoyed the breakfast too.
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
The room was fine, parking was convenient. There was a homeless man in the lobby upon check-in. The continental breakfast was bagels, and muffins. No hot breakfast at 8am.
Stayed 1 night in Jan 2026

6/10 Okay

Gigi

Stayed 2 nights in Jan 2026

10/10 Excellent

Renee

Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fast check in, clean room
Stayed 1 night in Jan 2026

8/10 Good

PAM

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff courteous and friendly. Room very nice considering that it is a small motel. The included breakfast was delicious.
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was pristine . Check in & out was quick . All the staff were friendly & excellent representation of the establishment. We have stayed a couple times before this & will definitely make this our stop on future trips .
Stayed 1 night in Dec 2025

6/10 Okay

rylan

Stayed 1 night in Dec 2025

8/10 Good

Bob

Stayed 4 nights in Dec 2025

8/10 Good

Stephen, Kamloops

Liked: Property conditions & facilities
Descent place. Fairly close to the highway. Overall pretty good.
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 1 night in Dec 2025

8/10 Good

Allyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Surfaces in the room needed dusting.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was good, and the staff were friendly. The continental breakfast including a couple of hot items. Thank you.
Stayed 2 nights in Nov 2025

8/10 Good

Genevieve

Stayed 2 nights in Nov 2025

8/10 Good

REBECCA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, sufficient ammenities
Stayed 4 nights in Nov 2025

8/10 Good

Janos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and confort. Friendly Staff. The breakfast wasn't my favorite.
Stayed 1 night in Nov 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. Walls were paper thin. Some kids decided to have a party there. We decided to leave around 11pm and go somewhere else. Staff said they would refund both nights that we booked but they only refunded one night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Helpful staff, very clean room.
Stayed 7 nights in Nov 2025

6/10 Okay

Melanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa, Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room. Very comfortable bed. Enjoyed hot breakfast. Surprised there was no elevator. Do not recall reading that in the hotel description.
Stayed 1 night in Nov 2025