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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel near Kootenay Gallery in Castlegar

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castlegar

A hotel with a sign reading "SureStay by Best Western".
A hotel room with two beds, a TV, a desk, and a window with curtains.
A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.
A stone fireplace with a fire, two leather chairs, a glass table with decorative items, and a potted plant.
A restaurant with metal chairs and tables, a coffee machine, and framed pictures on the walls.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪2 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪3 min drive‬
  • Place, Selkirk College
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

A hotel room with a large bed, two bedside lamps, a view through a large window, and a zebra-patterned carpet.

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Castlegar

City center stay.You'll find Kootenay Gallery and Doukhobor Discovery Centre within 2 miles (3 km) of this hotel. CPR Station Museum and Selkirk College are also within 3 miles (5 km).

What's nearby

  • Kootenay Gallery - 2 min drive - 1.1 miles
  • Doukhobor Discovery Centre - 3 min drive - 1.3 miles
  • Selkirk College - 3 min drive - 1.5 miles
  • Castlegar Golf Club - 8 min drive - 4.7 miles
  • Red Mountain Resort - 40 min drive - 28.9 miles

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪grateful table - ‬4 min drive
  • ‪Panago Pizza - ‬8 min walk
  • ‪MapleMirch - ‬6 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery in Castlegar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes a conference center. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

How close is SureStay Hotel by Best Western Castlegar to the airport?

SureStay Hotel by Best Western Castlegar is 2.3 mi (4-min drive) away from the Castlegar, BC (YCG) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on Aug 25, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Castlegar have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Castlegar.

How close is SureStay Hotel by Best Western Castlegar to the beach?

This hotel is 11.9 mi (16-min drive) from Shoreacres Beach and 15.9 mi (22-min drive) from Crescent Valley Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Castlegar offer free breakfast?

SureStay Hotel by Best Western Castlegar offers free continental breakfast every day from 6 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Castlegar?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at SureStay Hotel by Best Western Castlegar?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Castlegar have a pool?

SureStay Hotel by Best Western Castlegar does not have a pool.

Does SureStay Hotel by Best Western Castlegar have a restaurant?

SureStay Hotel by Best Western Castlegar is home to The Grand Buddha Bistro, which features Thai cuisine.

Does SureStay Hotel by Best Western Castlegar have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Castlegar to downtown Castlegar?

SureStay Hotel by Best Western Castlegar is 1.9 mi away from Castlegar.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1009 reviews
Rating 8 - Good. 423 out of 1009 reviews
Rating 6 - Okay. 152 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice place to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Fui Yeak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room Was clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
A pleasant stay
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Cam

Liked: Staff & service
Disliked: Amenities
helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Beds were great. Delicious inhouse breakfast! Will definitely stay again if we pass through Castlegar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
We really appreciated being upgraded to a kingsize bed and a quieter room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great⁰
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Rooms clean. Delicious breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Krisken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Nice clean room and cozy . Good breakfast . And hotel is in a very nice location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Great Staff , comfor, clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

kien huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staffs; with excellent clean room and very good breakfast. I stayed two times this one ; I would recommend to people who want to save money but still getting enough amenities. Thank you all SureStay Staff !! Brian Tran.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with enough room. Staff was very friendly. Simple stay at a basic price. Room above us was a little noisy for 30 minutes very late. Breakfast was crowded due to large tour group.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great free breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Check in was excellent
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. The breakfast was pretty good and staff were friendly. Wish they had a pool but other than that great hotel
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice and simple accommodation. Bed was really comfortable and slept well, even the first night of the stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Amanda Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place, the only drawback is that they don’t have an elevator
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes. Need a Watch Your Step sign at some rooms around the back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel welcomed pets and ensured I could change my room to a pet room when unable to request it through Expedia. Staff were friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Staff are welcome and willing to help
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Clarisse

Liked: Amenities
Great stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gurkaran

Liked: Cleanliness
Good clean room
Stayed 1 night in Jan 2026

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