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4.5 out of 5

"Beds were super hard. Bathroom door looked like a 3 year old lived there. Carpets were stained. " More

By a verified traveler on Sun 01 Dec 2019

Hotel Description

Enjoy free breakfast at this Helenwood hotel

In Helenwood

You'll be within 3 miles (5 km) of Brimstone Recreation and 9 miles (15 km) of Big South Fork Medical Center. Big South Fork National River and Recreation Area and Angel Falls Trial are also within 20 miles (32 km).

Free perks

A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 49 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and safes.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$94* Per night/room Aug 6 - Aug 7

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Vista Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Vista Hotel

Everyone (5) Family (1)
5 out of 5

Posted by on Sep 28, 2020

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Comment from Hotel Management

Oct 5, 2020 by Donna

Thank you

3 out of 5
Beds were super hard. Bathroom door looked like a 3 year old lived there. Carpets were stained.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by Donna

Thank you .

5 out of 5
It was fine best place to stay where we where visiting

Posted by , from CARTERSVILLE Ga on Oct 8, 2018

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Comment from Hotel Management

Nov 3, 2018 by Management

Thank you for your feedback Kyle!

4 out of 5
Pros: Stayed at this hotel because they didn't "jack" up their prices on Labor Day Weekend. Very pleased, overall.
Nice, clean hotel. Was close to where we ride in the TWMA.

Posted by , from Frankfort, KY on Sep 4, 2018

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5 out of 5

Nice hotel

Nice hotel, Great Staff, clean comfortable room and great mattress on the bed!

Posted by on Jul 16, 2018

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5 out of 5

Very clean!! Great breakfast!!

Room was very clean, staff was friendly and helpful, breakfast was a great surprise. Expected normal hotel breakfast, was very much above average.

Posted by on Nov 29, 2016

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Comment from Hotel Management

Dec 2, 2016 by Donna

Thank you for the great review. We're very glad you enjoyed your stay with us and look forward to seeing you again.

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A seasonal outdoor pool, barbecue grills, and a garden are also featured at the business-friendly Grand Vista Hotel. Free self parking is available. This Helenwood hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (111.7 km / 69.4 mi)
  • Parking: Free self parking

Room Amenities

Grand Vista Hotel offers 49 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2016.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Grand Vista Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per accommodation, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 75.00 1

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Vista Hotel Helenwood
  • Grand Vista Helenwood
  • Grand Vista Hotel Hotel
  • Grand Vista Hotel Helenwood
  • Grand Vista Hotel Hotel Helenwood

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.