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Sophia Hotel

4-star property
Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 1-855-201-7819
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"Front desk offered excellent service. The breakfast at the restaurant delicious and the staff at restaurant 5 start service. Location is very closed ... " More

By a verified traveler on Sat 24 Apr 2021

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Hotel Description

4-star hotel near Ayala Center

Cartagena Walled City stay

With a stay at this Cartagena Walled City hotel, you'll be steps from Republik Bank and Palacio de la Inquisicion. Ayala Center and Cartagena's Gold Museum are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the free cooked-to-order breakfast each morning.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$221* Per night/room Apr 25 - Apr 26

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sophia Hotel ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sophia Hotel

Everyone (1) Couples (2) Family (1)
5 out of 5
Front desk offered excellent service. The breakfast at the restaurant delicious and the staff at restaurant 5 start service. Location is very closed by everything restaurants , shooping and bars. The area is very safe for turist. The hotel Sophia is hidden gem of the old old town Cartagena. We recomendable the hotelfor any first time in cartagena. Hotel shopia make sure any need from its guest is taken care of.. Rooms are very clean and housekeeping rocks!!! I love our stay at the Sophia Hotel and we will stay again for our return trip!!!! Thank you Hotel Sophia we will see you soon😍

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 25, 2021 by General Manager

We are so happy you enjoyed your stay in Sophia!!! I´m Andres, manager of the hotel, and I´m always proud about the team who works with me. They are amazing!! But I also so lucky to have clients like you, I hope to see you soon too!!!

5 out of 5
The staff is superb! We were treated like royalty, they go the extra mile to please you and have you happy. Wine was a bit expensive, the "swimming " pool is too shallow (70 cm high) so it's not really to swim, however the terrace has a wonderful view and it's very pleasant to just be there and relax. One of the best places we've been thanks to the people (staff).

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by General Manager

Thank you for share your experience with us. We are so happy you enjoyed your stay in our hotel. I will check personally the wine prices and correct them if is necessary. Thank you again Andrés

5 out of 5
Everything was amazing the staff was very helpful the rooms great the breakfast was awesome and my girl that clean our room everyday (Maria Jose) was a sweetheart. Definitely coming back again. This Hotel is in the middle of the city with café, restaurants and shops all around.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Andrés Martínez

When our guest let us know, they want to come back to our hotel, is a source of joy, because our mission is accomplished!! Thank you for choosing us and share your experience with us. Andrés Martínez L General Manager

5 out of 5
excellent location rooms were elegant and chic staff was exceptional I will definitely return to this hotel

Posted by on Oct 9, 2018

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Comment from Hotel Management

Oct 16, 2018 by Maricela Mercado

Thanks a lot we really appreciate it!!! Warmest Regards.

About the Sophia Hotel

Location Calle 32 No. 4-45 Plaza de la Aduana, Cartagena, 130001

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Sophia Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 15 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport pick-up

Room Amenities

Sophia Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Sophia Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for COP 100000.0 per day.

Pet Policy

  • Pets: COP 80000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sophia Hotel cartagena
  • Sophia Cartagena
  • Sophia Hotel Hotel
  • Sophia Hotel Cartagena
  • Sophia Hotel Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.