- Check-in time starts at 7:00 AM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
- One child stays free
- No hot water onsite
- Front desk opens daily at 8:00 AM
- Front desk closes daily at 8:00 PM
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation might be required for some facilities onsite
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Children stay free - maximum age 9
- Social distancing measures are in place
- Contactless check-in is available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Children stay free
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Gap period enforced between guest stays - 24 hours
Guests will be asked to pay the following charges at the property:
- Cleaning fee: COP 25000 per accommodation, per stay
- You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: COP 130000.0 per day
- Credit card charges are subject to a surcharge of 5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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