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Hyatt Vacation Club At Highlands Inn

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Exterior
Outdoor dining
Front of property
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
120 Highlands Drive, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪14 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, 2 Bathrooms

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | Fireplace

Villa, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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Total with taxes and fees
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About the neighborhood

Carmel

Carmel Highlands stay.Within a 15-minute walk of this Carmel Highlands hotel, you'll find Point Lobos State Natural Reserve and Point Lobos Ranch. Hidden Beach and Monastery Beach are also within 3 miles (5 km).

What's nearby

  • Gravity Garden - 8 min walk - 0.5 miles
  • Point Lobos State Natural Reserve - 10 min walk - 0.6 miles
  • Point Lobos Ranch - 13 min walk - 0.7 miles
  • China Cove - 5 min drive - 0.7 miles
  • Hidden Beach - 5 min drive - 1.2 miles

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Family-friendly 4-star hotel with outdoor pool
Hyatt Vacation Club At Highlands Inn offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

  • 91 guestrooms or units
  • Built in 1928
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Vacation Club At Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Hyatt Carmel Highlands
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  • Hot Tub
  • Spa
  • Parking included
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Total with taxes and fees
Hyatt Carmel Highlands

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is Hyatt Vacation Club At Highlands Inn to the airport?

Hyatt Vacation Club At Highlands Inn is 10.3 mi (20-min drive) away from the Monterey Peninsula Airport (MRY) airport, the closest popular airport to the property.

Does Hyatt Vacation Club At Highlands Inn have an airport shuttle?

Airport shuttle services are not available at Hyatt Vacation Club At Highlands Inn.

How close is Hyatt Vacation Club At Highlands Inn to the beach?

This hotel is 4.9 mi (12-min drive) from Carmel Beach and 0.6 mi (1-min drive) from Gibson Beach. Don't forget your sunscreen!

Does Hyatt Vacation Club At Highlands Inn offer free breakfast?

Free breakfast isn’t offered at Hyatt Vacation Club At Highlands Inn, but full breakfast is offered for a fee of between USD 12 and 35 for adults, USD 12 and 25 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hyatt Vacation Club At Highlands Inn?

No, there is no casino at this hotel.

What time is check-in at Hyatt Vacation Club At Highlands Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Vacation Club At Highlands Inn?

Free parking is not available at this hotel. Self parking is available for USD 30 per night.

Does Hyatt Vacation Club At Highlands Inn have a pool?

Hyatt Vacation Club At Highlands Inn features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hyatt Vacation Club At Highlands Inn have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Vacation Club At Highlands Inn have a spa?

This hotel has a spa, which features deep-tissue massages, facials, and body scrubs.

How close is Hyatt Vacation Club At Highlands Inn to downtown Carmel?

Hyatt Vacation Club At Highlands Inn is 3.8 mi away from Carmel.

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 180 reviews
Rating 8 - Good. 16 out of 180 reviews
Rating 6 - Okay. 17 out of 180 reviews
Rating 4 - Poor. 5 out of 180 reviews
Rating 2 - Terrible. 12 out of 180 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olena, Sacramento

Stayed 1 night in Sep 2025

2/10 Terrible

She

Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Traveled with partner
Liked: Property conditions & facilities
If you are disabled, I would not recommend this location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean
Stayed 2 nights in Aug 2025

6/10 Okay

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best quiet hotel

Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with even more amazing views definitely a must stay
Stayed 1 night in Aug 2025

2/10 Terrible

Jordan

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Amenities
Excellent location from carmel and very good service
Stayed 1 night in Aug 2025

10/10 Excellent

jing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellet view！
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2025

Excellent location, excellent property - we will be back
Stayed 1 night in Aug 2025

10/10 Excellent

madalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Amzing place uncomfortable bed

Everything was amazing. Only one complaint. For such Nice place to stay the king size bed we slept in was awful. It felt like i was sliding off rhe edge all night. There was no support when you layed down on it. I just sank in the middle.
Stayed 3 nights in Aug 2025

10/10 Excellent

Channthea

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

10/10 ocean views, the room is amazing with a full kitchen
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Found a diaper in the bedroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando, Alameda

Liked: Cleanliness, property conditions & facilities
It's a nice property, nice views. I wasn't a fan of the people around us and how noisy they were. It felt like we were staying in a parking lot.
Stayed 2 nights in Jul 2025

8/10 Good

Bong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gorgeous views, TERRIBLE service and no wifi

Gorgeous views, the hot tub was really nice, the grounds were beautiful and the food at the bar was really nice. Check-in took 2 hours, no wifi in the room, no one came to solve it after three calls. They gave another guest our room and they walked in and our keys were no longer working, took 30 mins to solve. Terrible customer service. They have this vacation club (think new form of Time Share) and if you aren't a part of that then they just don't care about you, despite it being $760 per night!
Stayed 1 night in Jun 2025

8/10 Good

Baljinder Singh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapel Gone, but Hospitality Endures

We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
Stayed 1 night in Jun 2025