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SureStay Hotel by Best Western Greenville

2.5-star property
1731 S State Route 127, Greenville, IL 1-855-201-7819
4.2 out of 5
Very good!
See all 14 travelocity Reviews

"It was clean and the staff was friendly and helpful. Loved the restaurants within walking distance. COVID eliminated breakfast though. " More

By a verified traveler on Sun 07 Mar 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Greenville hotel

In Greenville

Within 3 miles (5 km) of this Greenville hotel, you'll find Greenville Country Club and HSHS Holy Family Hospital. Patriot's Park is within 6 miles (10 km) and Copper Dock Winery is within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Sofa beds, LED TVs

Featuring conveniences like sofa beds and refrigerators, the 79 guestrooms also offer microwaves and LED TVs with cable channels. Hydromassage showerheads, coffee/tea makers, and free long-distance calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Oct 18 - Oct 19

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Hotel by Best Western Greenville ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Greenville

Everyone (4) Family (3)
5 out of 5
It was clean and the staff was friendly and helpful. Loved the restaurants within walking distance. COVID eliminated breakfast though.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 8, 2021 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

5 out of 5
The customer service was amazing and it was nice and peaceful and relaxing I didn’t like that when we was in the pool room there was people blaring a speaker it was loud

Posted by , from Granite city on Jul 5, 2020

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Comment from Hotel Management

Jul 6, 2020 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
A great price, convenient to the highway. Great staff, very helpful.

Posted by on Feb 14, 2020

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Comment from Hotel Management

Apr 12, 2020 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

4 out of 5
Loved the size of the rooms, and the vaulted ceilings!!! Very nice customer service!!!

Posted by on Dec 1, 2019

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5 out of 5

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 17, 2019 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4 out of 5

Excellent Value

We stayed there for a total of two nights. The front desk clerk Dustin was very pleasant and graciously helpful. Big shout out to him for going above and beyond. The queen size room 109 was extremely spacious, clean and comfortable. The staff kept the complimentary breakfast well stocked with usual items, Parking the 26 ft moving truck we were using was a breeze. Would highly recommend. Best price around

Posted by , from Washington on May 13, 2017

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1 out of 5

Never again

Was charged twice for the same room. Was told by the front end manager it was my problem and he couldn't do anything.

Posted by on Apr 17, 2017

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5 out of 5

Nice place to stay as a stop over.

On our way home and found this stop over. Nice place for kids and dog. Pool room was nice as well.

Posted by on Jul 24, 2016

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Comment from Hotel Management

Sep 22, 2016 by ap

I am glad you were happy with your choice to stay with us in July while traveling back home with your kids and pets. We hope to serve you in near future.

5 out of 5

Excellent service

Pros: Free breakfast, Close restaurants, Free Internet
Though I generally only check reviews looking for the negatives, I'm not one to write them either way, but in this case I was very impressed with the level of service I recieved. I had pre-booked for a one night stay, but arrived a night earlier than anticipated (after midnight). The staff graciously found a room for me which was neat, clean, and comfortable. The free breakfast buffet was appropriate for low price. The staff also graciously helped print out my boarding pass for my return flight. Everyone I spoke to was friendly and helpful....it would be a great place to stay just for the economically low price, but the service was exceptional, and for me, the service is everything. Highly recommened as a good place to stay.

Posted by , from Hagerstown, MD on Jun 18, 2012

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3 out of 5

It was cheap.

Pros: Free breakfast
We stayed here on our return trip. It was average, but a good price.

Posted by on Feb 7, 2011

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About the SureStay Hotel by Best Western Greenville

Location 1731 S State Route 127, Greenville, IL 62246

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Hotel by Best Western Greenville offers its guests an indoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 3700 square feet (344 square meters) and includes conference space. The business-friendly SureStay Hotel by Best Western Greenville also features laundry facilities, express check-out, and RV/bus/truck parking. Free self parking is available. Smoking is allowed in designated areas at this Greenville hotel.

  • 79 guestrooms or units
  • 3700 sq ft of conference space
  • 344 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Greenville offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. LED televisions come with premium cable channels. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

SureStay Hotel by Best Western Greenville has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.76 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 12.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 12.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.76 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Greenville
  • Econo Lodge Motel Greenville
  • Surestay By Best Greenville
  • Country View Inn Greenville
  • Country View Greenville
  • Motel Country View Inn Greenville
  • Greenville Country View Inn Motel
  • Motel Country View Inn
  • Country View
  • SureStay Hotel by Best Western Greenville Hotel
  • SureStay Hotel by Best Western Greenville Greenville
  • SureStay Hotel by Best Western Greenville Hotel Greenville

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.