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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
3-star Victorian hotel near Carlisle Cathedral

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Front of property
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Lobby
Spa
Pub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

In Carlisle .Within a 15-minute walk of the hotel, you'll find Carlisle Cathedral and AMF Bowling. The Sands Centre and Carlisle Castle are also within 2 miles (3 km).

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • Tullie House Museum and Gallery - 9 min walk - 0.5 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 17 min walk - 1.0 mile

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The Thin White Duke - ‬3 min walk
  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Casa Romana - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

3-star Victorian hotel near Carlisle Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square meters) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in a common area, express check-out, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.

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Meeting facility
County Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
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3.7 out of 5, Good, 1,000 reviews
$59 nightly
The price is $70
Apr 16 - Apr 17
Total with taxes and fees
County Hotel

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

How close is Carlisle Station Hotel, Sure Hotel Collection by BW to the airport?

Carlisle Station Hotel, Sure Hotel Collection by BW is 7.9 mi (19-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on Apr 19, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have an airport shuttle?

Airport shuttle services are not available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Does Carlisle Station Hotel, Sure Hotel Collection by BW offer free breakfast?

Free breakfast isn’t provided at Carlisle Station Hotel, Sure Hotel Collection by BW, but English breakfast is offered for a fee of GBP 10 per person.

Is there a casino at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no casino at this hotel.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Free parking is not available at this hotel. Self parking is available for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a pool?

Carlisle Station Hotel, Sure Hotel Collection by BW does not have a pool.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant?

Yes, there is a restaurant on site.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a spa?

There are no spa services available at this hotel.

How close is Carlisle Station Hotel, Sure Hotel Collection by BW to downtown Carlisle?

Carlisle Station Hotel, Sure Hotel Collection by BW is 0.1 mi away from Carlisle.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 1004 reviews
Rating 8 - Good. 356 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

8/10 Good

Clare

Traveled with partner
Liked: Cleanliness, amenities
Everything was clean and comfortable. Entrance hall/reception is really lovely. The room and corridors are a little tired looking. I expected to hear alot of noise as next door to railway station but was lovely and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Considering building is old, the room was very comfortablr
Stayed 3 nights in Dec 2025

6/10 Okay

David

Traveled with family
Liked: Amenities
The hotel staff were lovely.The hotel nice and clean. We stayed over Christmas, including Christmas Eve and Christmas Day. We were on the second floor and EVERY morning at 5.30 the noise from an outside bin waggon/ bottle wagon woke us up, it was horrendous and went on for 25 mins! Not the best way to start Christmas Day Especially as this was my first Christmas not working for over 10 years not caring for terminally ill people. I did mention this to the receptionist and the fact since I have read similar reviews about certain rooms, her reply was we can not help outside noise. I understand that but if you know the issue.. why book them out to customers? Especially over Christmas? I guess I was the unlucky guest this time! 5.30 for three days running and no sleep is no Christmas spirit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended.
Stayed 1 night in Dec 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff handy for the train station .not much room in toilet with shower but bedroom was nicc and big
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

8/10 Good

Lesley

Stayed 1 night in Nov 2025

8/10 Good

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff; very welcoming at check in and were helpful when we asked to leave our cases/bags after check out. The room was clean (3rd floor) and had everything we needed. The bathroom was a tad dated but obviously due to the age of the hotel. We stayed mid week so no problems with noise etc. The hotel is ideally sited within 2 min walk from the station. Would definitely stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Angella

Traveled with family
Disliked: Amenities
Hotel bathrooms need refurb really neglected with patching up Bed very uncomfortable two mattresses zipped together to form a double bed but both significant different heights. Kept waking up as it feels as though about to fall off bed as you go from one level to another. Won’t use again
Stayed 1 night in Nov 2025

10/10 Excellent

AMAR A

Liked: Cleanliness, staff & service, room comfort
Nice standard basic comfortable a conveniently located hotel. Just outside to Carlisle station, within 10-15 minutes walk to city centre .
Stayed 1 night in Nov 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms were very clean, spacious, warm & cosy & the breakfast was excellent.lots of choices, properly cooked & delicious. Staff were all friendly & courteous. All in all a true Cumbrian wellcome
Stayed 1 night in Nov 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities
Value for money, very central, quiet, clean. Friebly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Large clean room , friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

James, Yeovil

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Most enjoyable stay
Stayed 1 night in Nov 2025

8/10 Good

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Parking £12 for 24hrs
Stayed 1 night in Nov 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, room comfort
The staff were nice, great location. Room was a bit bare and showing it's age
Stayed 1 night in Nov 2025

6/10 Okay

dale

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The windows need to be double glazed to help stop the noise from outside
Stayed 4 nights in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Oct 2025