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Comfort Inn & Suites Marion I-57

2.5-star property
2403 Black Diamond Dr, Marion, IL 1-855-201-7819
3.7 out of 5
Good!
See all 11 travelocity Reviews

"Providing a complimentary pass to one of the local gyms rates very high on the customer service scale. " More

By a verified traveler on Wed 10 Apr 2024

Points Of Interest

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Hotel Description

Hotel near Rent One Park in Marion

Near the airport

Stay at this Marion hotel and you'll be within half a mile (1 km) of Rent One Park and 2 miles (3 km) of Kokopelli Golf Club. Also, Heartland Regional Medical Center is within 2 miles (3 km) and Marion Cultural and Civic Center is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room May 13 - May 14

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Marion I-57 ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Marion I-57

Everyone (6) Couples (1) Family (2)
5 out of 5
Providing a complimentary pass to one of the local gyms rates very high on the customer service scale.

Posted by on Apr 10, 2024

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Comment from Hotel Management

Apr 10, 2024 by Breanna

Hello Victor,We appreciate you taking the time to go online and fill out a review regarding your stay with our hotel. We are pleased to see your high rating and glad to hear you enjoyed some of our amenities. We look forward to seeing you again in the future.

4 out of 5
This was a 1 night stay with 3 kids, for a local event. Rooms were clean, comfortable. I really enjoyed the comfort of the bed and pillow. The kids enjoyed the pool. The night we were there a storm knocked out power to the hotel and the whole town. Due to the power outage we couldn't get dinner, or use the vending machines. This reminded me of the need for some sort of backup food source (like granola bars) in the event this happened again. The front desk staff handled the situation calmly. We had not issues, other than no power, but that wasn't a hotel problem. That was a whole town problem.

Posted by , from NAPERVILLE on Jul 31, 2023

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Comment from Hotel Management

Aug 1, 2023 by Breanna

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57. We sincerely appreciate and value your feedback as a guets of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

5 out of 5

Posted by on Feb 25, 2023

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Comment from Hotel Management

Apr 6, 2023 by Breanna

Hi Tricia,We appreciate you taking the time to go online and leave a rating regarding your stay with us. I am hopeful your visit was great and hope you stay with us again in the future!

5 out of 5
Such very kind and helpful folks at the front desk!

Posted by , from Greenwood on Jul 11, 2022

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Comment from Hotel Management

Jul 15, 2022 by Breanna

Hi Ronna, Thank you so much for taking the time to go online and leave such a positive review regarding your stay. We hope you stay with us again in the future and receive the same exceptional service!

1 out of 5

Posted by on Nov 22, 2021

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5 out of 5
Clean, easily accessible, and convenient.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 24, 2021 by Kelly

Thank you so much for staying with us here at Comfort Inn & Suites. It was an absolute pleasure serving you. I hope to see you again if you are ever in this area!

1 out of 5

Posted by on Jul 24, 2021

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3 out of 5
The property itself was fine. There was a mix up in room assignments which led to us being locked out of our room. Another couple with us in another room had someone enter there room with a keycard given to them by the front desk.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 14, 2019 by Kelly

Thank you for taking the time to go online and respond to our survey. On behalf of myself and entire team we would like to apologize for another guests entering your room. I am doing a complete investigation to why this happened. We hope you will let us make it up to you and give us another chance to serve you with our superior service. We never want any of our guests to leave unsatisfied with their stay. We do appreciate you staying with us and we hope to see you again!

4 out of 5
Found it a bit odd that on one hand the hotel is being green by changing towels and sheets every third day but served breakfast on paper plates and plastic utensils but no recycle bin. As for breakfast itself, very good Jenny very pleasant and helpful , variety good and real eggs not the powdered variety.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 30, 2019 by Kelly

Thank you for taking the time to go online and review our hotel. On behalf of myself and entire team we would like to apologize for not meeting your expectations concerning our going green, while you were with us. I'm looking into the matter. It's something that I now question. Thank you so much for bringing this to my attention. We are happy you enjoyed your breakfast while you were here. Thank you for staying with us, we hope to see you again!

5 out of 5

Comfortable Comfort Inn

It's a very nice hotel with a warm and freindly staff. A+

Posted by , from Indiana on Dec 12, 2017

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Comment from Hotel Management

Jan 15, 2018 by Kelly McMillin

Thank you for responding to our online survey about your recent visit at our hotel. Our goal is for all of our guest to leave 100% satisfied. It's such a pleasure to receive positive feedback from our guest. It let's us know we are doing our job. Thank you for staying with us and we look forward to seeing you again.

About the Comfort Inn & Suites Marion I-57

Location 2403 Black Diamond Dr, Marion, IL 62959

Property Features

Comfort Inn & Suites Marion I-57 offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 324 square feet (30 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Comfort Inn & Suites Marion I-57. Self parking is free. You'll have access to the health club at a partner property. This Marion hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 324 sq ft of conference space
  • 30 sq m of conference space
  • Built in 2012
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Marion I-57 offers 64 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Marion
  • Comfort Inn Marion
  • Marion Comfort Inn
  • Comfort Inn Marion I-57 Hotel
  • Comfort Inn Marion I-57
  • Comfort & Suites Marion I 57

You should know

  • Pool access available from 8 AM to 10 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.