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5.0 out of 5

"The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we ... " More

By a verified traveler on Sun 30 Apr 2023

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Hotel Description

4-star spa hotel near Bree Street

City center retreat

Within a 10-minute walk of this Cape Town City Centre hotel, you'll find Bree Street and Kloof Street. Also, Cape Town Stadium is within 3 miles (5 km) and Table Mountain is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$86* Per night/room Apr 19 - Apr 20

Room, 2 Twin Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Protea Hotel Fire & Ice by Marriott Cape Town ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Protea Hotel Fire & Ice by Marriott Cape Town

Everyone (1)
5 out of 5
The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.

Posted by on Apr 30, 2023

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About the Protea Hotel Fire & Ice by Marriott Cape Town

Location New Church & Victoria Street, Cape Town, Western Cape 8018

Property Features

Protea Hotel Fire & Ice by Marriott Cape Town offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. 6 meeting rooms and limo/town car service are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Protea Hotel Fire & Ice by Marriott Cape Town. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 201 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2006
  • Manager's reception (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Free parking nearby

Transport

  • Train station: Cape Town Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, beach shuttle, casino shuttle, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Protea Hotel Fire & Ice by Marriott Cape Town offers 201 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Fire and Ice Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Bar and Lounge - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Protea Hotel Fire & Ice by Marriott Cape Town offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Protea Hotel Fire & Ice by Marriott Cape Town

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property does not require health documentation at check-in
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Self parking fee: ZAR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fire Ice Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel
  • Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.