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4.0 out of 5

"Next to center of town and near waterfront. Good lunch and dinner. Cooked my steak perfectly and great hamburgers. Rooms nice and very clean. Close t ... " More

By a verified traveler on Wed 07 Feb 2018

Hotel Description

4-star hotel near St. Georges Mall

Cape Town City Centre stay

Within a 10-minute walk of this Cape Town City Centre hotel, you'll find St. Georges Mall and Cape Town International Convention Centre. Also, Greenmarket Square is within half a mile (1 km) and Bo Kaap Museum is within 2 miles (3 km).

Renovated in 2019

This hotel features an area shuttle and a shopping center shuttle, and self parking is available on site. WiFi in public areas is free. Traveling on business? Take advantage of the laundry service and airport shuttle.

Free WiFi, LCD TVs

The 50 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with satellite channels, and other amenities include separate bathtubs and showers and rainfall showerheads.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$62* Per night/room Aug 10 - Aug 11

Deluxe Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Single

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Single

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hollow on the Square City Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hollow on the Square City Hotel

Everyone (1)
4 out of 5

Great location and dining room

Next to center of town and near waterfront. Good lunch and dinner. Cooked my steak perfectly and great hamburgers. Rooms nice and very clean. Close to good market. I would stay there again.

Posted by , from los angeles on Feb 7, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 16, 2018 by Nadia Vorster

Thank you for choosing Hollow on the Square as your destination hotel. We appreciate your feedback. Kind Regards

About the Hollow on the Square City Hotel

Location 9 Ryk Tulbagh Square, Cape Town, Western Cape 8001

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hollow on the Square City Hotel offers its guests a terrace, multilingual staff, and laundry facilities. Public spaces have free WiFi. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. The business-friendly Hollow on the Square City Hotel also features dry cleaning/laundry services, room service (during limited hours), and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hollow on the Square City Hotel was completed in March 2019. This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 2000
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cape Town Intl. Airport (CPT) (19.1 km / 11.9 mi)
  • Train station: Cape Town Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle, area shuttle within 1 kilometers, beach shuttle, and shopping center shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hollow on the Square City Hotel offers 50 air-conditioned accommodations with laptop-compatible safes and espresso makers. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 800 per room (roundtrip)
  • Self parking fee: ZAR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hollow Square Cape Town
  • Hollow Square Hotel
  • Hollow Square Hotel Cape Town
  • Hollow On The Square Cape Town City Hotel South Africa
  • Hollow on the Square
  • Hollow On The Square City
  • Hollow on the Square City Hotel Hotel
  • Hollow on the Square City Hotel Cape Town
  • Hollow on the Square City Hotel Hotel Cape Town

You should know

  • Hollow on the Square City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.